Active Web Helpdesk
Activewebsoftwares
Web-based Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized.
The source code with Access or MS SQL database is available.
Features
Requires Customer registration and email confirmation
Define unlimited depth and num
Price: $749
Version: 2 Released: 3/8/2003
Size: 0.5078125 MB
Platform: WinXP,Windows2000
Download Link: Download
Keywords: works help web-based manager crm customer routing support manager relationship pro question helpdesk customer helpdesk desk
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