|
|
Akeni Help Desk Assistant Enterprise IM
Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows one operator to call upon another for assistance or to transfer a session to another operator; canned replies for frequently asked questions; etc. You can implement your corporate instant messaging IM policies. Akeni Help Desk Assistant Enterprise IM license is demo and it is listed in communications chat, instant messaging software.
Keywords: live help live support help desk enterprise im corporate im business im live sales instant messaging web chat chat conference notification email server network akeni backup utilities
|
|
|
Akeni Instant Messaging Server Pro
Akeni Instant Messaging Pro is a client/server instant messaging platform that allows companies to host their own secured private IM system. The client has an user interface similar to AIM, ICQ, or MSN Messenger. It supports all the standard IM features such as chat, group conference, presence management, file transfer, offline messages and emergency alert/notification. Extra features include contact management and optional tabbed chat sessions.
The server has advanced administration tools for managing user accounts, client-side logging capabilities and peer-to-peer file transfers. Akeni Pro Messenger can be setup on a private network without connecting to the internet and can easily be setup for use inside and outside the company firewall. This is a demo listed under networking, chat, instant messenger, file transfer, server, lan, internet category.
Keywords: lan instant messaging server chat conference transfer network alerts notification akeni pro cross-platform window linux im survey wizard
|
