Customer Support Software

Green Desktiny

This internet tool is a software that professionally designed for customer support helpdesk. It is powerful, simple and easy to use, yet with reasonable price. Since customer satisfaction is a major concern for our daily business in the internet, this product will surely help you to give an excellent support to your customers. You can easily handle requests from your customers with a powerful ticket management provided by this product. Green Desktiny is licensed as commercial and filed in internet, business, customer support section.

Jitbit HelpDesk

Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers'' issues and saves your technicians'' time. FREE evaluation version has no expiration. Jitbit HelpDesk software is a demo filed under business other utilities.

PowerReuse

This office software is a document assembly software designed for boosting productivity for professionals (sales, project managers, lawyers, government officials, IT professionals, consultants and customer support executives). It builds on top of Microsoft Office (Word, Excel and PowerPoint). PowerReuse lets users access Microsoft Office features through one integrated interface and provides much needed document automation features.

Advanced Robots.txt Generator

Create your robots.txt files in seconds and maintain them easilly and effortlesly with the unique utility Advanced Robots.txt Generator. The software supports 300 robots, works in a WYSWIWYG visual way and comes with full documentation and unlimited customer support. It''s features include automatic creation of Robots.txt files, automatic uploading, comparison with previously saved project, online/offline documentation, manual, free upgrades etc

Omni Customer Support

This office and business application allows you to provide better customer support... search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution ...allows new staff to be immediately productive without a costly investment of learning all the known support issues... enables you to track the problem areas of your product so you can see what areas need improvement

Magic Blog

Software that, a simple yet sophisticated blog, is the world''s easiest to use blog software. There is no need to register or login, or even submit. Magic Blog uses cutting edge Ajax technology to automatically submit posts and they appear immediately. Instant Gratification! Uses PHP and Mysql. Free installation service. This software is categorized under web development other.

Skymol Communicator Live Chat Software

Skymol Communicator is a new multi-media web-hosted customer service and live help system using Voice, Video, Text Chat. On-demand customer service software, help desk software for online sales and customer service. It is easy to use with no software download. It is completely web-based. Our solution establishes a powerful communications interface, creating a live real-time connection between an agent and a web site visitor. Included voice mail. This business software is categorized under business helpdesk, remote pc.

Problem Solved

This office and business application! 4.0 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Import and export your data in .csv format. Multi user ready no extra cost.

ieSupportManager Helpdesk

ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed.

SkyFex Remote Assistant

This internet utility is a free service that allows seeing what is happening on the remote computer desktop in real time. This is a secure service, does not require additional software installation and configuration and works transparently through proxy/firewall and NAT networks. SkyFex is Windows based and requires Internet Explorer to run it. SkyFex Remote Assistant software is a freeware filed under network, internet remote computing utilities.

webtopc

This internet utility is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don''t need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at webtopc.com. Internet shareware listed in business helpdesk, remote pc tools.

ICU Conference

We''re not exaggerating. This technology is what the Internet was created for. With it you can talk to your customers while you look them in the eye. You can share files and run each others desktops. Do some serious troubleshooting, work out an idea on a white board. And of course email, multipoint conferencing, voice/video...you get the picture. And one more thing you need to know.

Vacation Rental Tracker Plus

Software that is an easy-to-use rental management software suite for anyone who rents property on a short term basis. * Users can keep track of units that are currently Rented, Reserved, Available for Rent, or Out of Service. * A Customer Database is maintained with a History of past rentals and credit information. * An Availability Checker shows at a glance what units are Rented, Reserved, or Available. * Mac and Windows

Templates for the Fashion Helpdesk

Use Microsoft''s Outlook as convenient Helpdesk solution for customer inquiries at Clothing- and also Fashion-companies. The additional software helps you with construction and also keeping of the Fashion text modules for your helpdesk. The Fashion text phrases support a multi-user network so that via a local network several helpdesk staff share the same text modules and possess the same data.

versaSRS HelpDesk

Powerful and feature rich 100% web based helpdesk system. Key features include: Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations, Action Escalations, Billing Module, Asset Management, Contacts Manager, Customizable Call Prioritization.

Content Filtering Proxy SafeSquid

SafeSquid is a Content Filtering Proxy Server - browser based interface, very fast throughput, dns caching, content caching, prefetching, bandwidth control, virus scan, Source, Target & Time based GRANULAR FireWall style rules to allow / deny content like music, videos, flash & java applets, messengers, chats, cookies, activex, scripts, etc. REMOTE AUTHENTICATION, REAL-TIME TEXT & IMAGE ANALYSIS for blocking PORNOGRAPHY. LIVE REMOTE SUPPORT.

Exterminate It!

This software is a powerful antimalware solution that defends your PC and notebook with ease. Now you can feel the meaning of Real Protection with "Submit State" - the fastest possible responder to virus threats. Get a personal update within 24 hours! Huge, daily-updated Malware Database ensures your protection. Exterminate It! is compatible with other security suites. Guard Yourself, Your House, and Your Family against Digital Threats!

VueChat Express

This office and business application is a technology that enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.

VueChat Enterprise Server

Vuechat is set of tools for Web-based Customer Service, Instant Messaging, VoIP communications, Video Conference and the Customer Relationship Management (CRM). VueChat Enterprise Server software is a shareware filed under customer service utilities.

Public Folder HelpDesk for Outlook

Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.

DEKSI CRM for Linux

This office software is a feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat.

InterCasinoPoker

This game, the most authentic Poker Room on the Internet, comes from the most prestigious and trusted gaming pedigree online - InterCasino. The self-upgrading software offers US Dollar ($), Pound Sterling (¡ê) and Euro (?) tables. Using one of the most secure methods of Electronic Funds Transfer ever devised, pay-out procedures deliver winnings quickly and efficiently, while players can be assured of fairness, honesty and corporate stabil. This games software is categorized under casino.

Whizlabs J2EE Certification (SCBCD) Online Training

Ensure your success in Sun Certified Web Component Developer exam with Whizlabs' instructor-led, online training. Designed and delivered by highly experienced and certified trainer and backed up by "Unconditional Test PASS Guarantee", it is highly convenient and cost effective training, with FREE Whizlabs exam simulator worth 74.95$. Avail group discounts also!!

Stellar Phoenix Access Recovery - MS Access Recovery Software

Stellar Phoenix Access Recovery Software repairs damaged and corrupted MS Access (.mdb) files with Tables, Queries, Forms, Reports, Macros and Modules. You can restore damaged Access files after instances of accidental format, software malfunction, virus attacks, unexpected system shutdown or even sabotage. The Software supports MS Access 2000/ 2002(XP)/ 2003 and is compatible with Windows 9x/ Me/ NT/ 2000/ XP/ 2003/ Vista. This utilities software is categorized under system utilities file, disk management.

AccessAble Help Desk Professional Edition

A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser.

DEKSI CRM

This office and business application is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat.

Keyboard Express

This tool is a Windows keyboard macro utility. It allows you to issue just about any series of keystrokes to your windows applications with the touch of a key. These keystrokes can manually be entered in and assigned to over 700 hot keys. In addition, keystrokes can be captured ?on the fly? as you are typing in one of your Windows applications. System date and times, symbols and more can be added for insertion into applications and more!

Whizlabs WebLogic 7.0 Exam Simulator

Whizlabs, an ISO 9001:2000 certified company, ensures your success in the BEA certified (WebLogic) certification exam with its simulator comprising of 500 questions, spread across 5 mock exams and a quiz, and all based on the latest pattern of the actual exam. Whizlabs also provides "24x7 customer support" to be able to assist its clients at all times.

Huelix ScreenPlay Screen Recorder

This graphics tool is the only screen recorder that can broadcast screen video as Windows Media video. Perform live web casts and product demos off your screen, in addition to standard screen recording features. Record audio from any supported source and even record streaming video. ScreenPlay produces really small files and has several features that make screen recording fun.

AccessAble Help Desk Client Server

A comprehensive windows and web based help desk system. Utilizes MS SQL Server on the back end. The web interface consists of a combination of .asp and .html tempates. Both the windows and web applications are included in the site license. Registered users receive additional web themes. Version 2.59has many interface enhancements. This business software is categorized under customer support.

HTMLPad 2005 Pro

HTMLPad is sophisticated all-in-one HTML, CSS, JavaScript and even server side script editor. Clean and convenient interface, quick startup, true flexibility and powerful features allow you to create and edit HTML, CSS, JavaScript, PHP and ASP code faster and easier than ever, while integrated tools enable you to validate, reuse, navigate and deploy your code in an efficient and sophisticated manner.

SRM Help Desk 2005

A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges.

QX Invoice

We designed QXInvoice to make invoice creation an easy task. Despite the fact that it is a very powerful application, we managed to create very intuitive and user-friendly interface. It uses plain English terms; you don't have to be an accountant or computer guru to use this software, and it comes with unlimited customer support. Business shareware listed in business accounting, finance tools.

AnswerTool

Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve customer satisfaction with clear, consistent answers. This is a great tool for customer support, investor relations, interacting with bidders in auctions, and other email-intensive jobs.

Polar Help Desk Free

This office and business application is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department. Business freeware listed in business helpdesk, remote pc tools.

Webroot Desktop Firewall

New from the makers of Spy Sweeper! Webroot Desktop Firewall offers great two-way protection. It keeps your data safe while also keeping hackers out! Novice users will appreciate the easy setup of Webroot Desktop Firewall, while experts can fine tune it to their advanced needs using the sophisticated features and options. The software is backed by free customer support.