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TeamKB for Outlook
Enterprise-grade knowledge base allowing your team to document best practices and solutions to common problems. Share articles among your team and use them to reply time-consuming and repeated queries from your customers. Reduce customer support, improve staff productivity and eliminate time wasted searching for information all inside Outlook. Article can be inserted inline, or attached as PDF, XPS or MHT document to the reply email.
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Rapid Email Support
Rapid replies using templates and databases. Compose, reply or forward emails under Outlook(r). Inbuilt database and Knowledge base using the latest OLEDB connection. Rapid Email Support is a shareware software filed under communications e-mail clients utilities.
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Instant Knowledge Base
This business software is a new, powerful help-desk database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Perfect for Help-Desk applications and perfect for anyone who wants to track info. Instant Knowledge Base is a shareware software filed under business helpdesk, remote pc utilities.
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General Knowledge Base
This program provides you an opportunity to create and manage your own knowledge base: creation of your own knowledge base becomes quick and simple. The program's interface makes it easy to use and handle. Being simple and easy to use, it is also a very effective tool for creating your own knowledge base, to keep all of your information and documents in system and easy to reach.
optimal tool interface folders
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Omni Customer Support
This office software allows you to create a searchable knowledge base to improve customer support. Based on Search engine technology, it quickly finds the most relevant issue saving time and keeping your customers happy. This business commercial Omni Customer Support is categorized under business other.
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WebSeeker
In a single search, you can combine the knowledge base of several Internet search engines pinpointing the exact information you need with WebSeeker. WebSeeker is a shareware software filed under network, internet search and lookup tools utilities.
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FactotumNOW IT Management Repository
The program helps IT departments with change, incident, purchase, asset and dependency management by integrating into existing availability monitoring (HP SIM and GFI NSM) and monitoring availability itself. Generates disk growth prognostics, close customer interaction through e-mail and a web frontend, knowledge base (that assists during incident management), and asset management (based on data collection of Active Directory, WSUS, and more.
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Outlook KBase
This software is a knowledge base that runs completely in an Exchange Public folder. No extra windows - knowledge base available right inside Outlook®. No new client installation. An environment that users already knows. Off-line possibilities. Ease of use. Works with all versions of MS Outlook®. Rich text, html and attached files can be used in knowledge articles. Full text searching.
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Knowledge Base
This business software is easy to use, has a straight forward design, has a handy Search feature, and works great on networks! You can also easily change the database path inside or outside of Knowledge Base. Knowledge Base is a shareware software filed under database, knowledge mangement utilities.
database path base knowledge handy search feature
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KBase for Outlook
A knowledge base that runs completely in an Exchange public folder. No extra windows. Works with all versions of MS Outlook. Rich text, html and attached files can be used in knowledge articles. Full text searching. Publish to htm files with index. This shareware is archived under business databases, tools category.
kbase information sharing exchange public folder
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Lessons Learned Server for Linux
A knowledgebase system allowing to store, access, search and explore knowledge within your organization, department or team. Business shareware Lessons Learned Server for Linux is listed in servers other server applications tools.
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Bug Tracker Deluxe
Bug tracking software for Windows: database management system with ready to use bug-tracking database solutions. Bug Tracker Deluxe allows developers to record, organize, and manage information about error reports, software defects, suggestions, improvements, and any software development issues. Bug Tracker is easy to use and very intuitive. Use databases included in the software or quickly build your customized bug tracking database solutions. This business shareware Bug Tracker Deluxe is categorized under development debugging.
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A-Ware 2000
This development tool is the share-ware author's total solution for customer tracking, software/program tracking, mass emailing and key-generation. Replace 6 software programs that you use now: Mail-Merge, Customer spreadsheet/database, knowledge Base, bug-tracker, scheduler, to-do list. Key-Generation module integrates with RedRegistration, by RedBarron Software. Also integrates with Instant Quote 2000 for invoice creation.
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Polar Help Desk Free
This office software is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.
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Nootex
This office and business application is application that allows you to store various notes. Now it is as simple, as to tick off the note in a book. Simply select necessary then move the mouse upwards downwards upwards and choose a format of preservation of a note. Your note is in "Temp container". The tree structured free form searchable database is ideal to store random information. Nootex also put a time stamp on the node to help you organize and retrieve your notes.
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ieSupportManager
Fully featured helpdesk software utility. Call & problem logging and a fully searchable knowledgebase. Powerful yet easy to use and 32-bit client-server enabled for speed & efficiency. Web access module included. Multi-lingual and MAPI compliant. ieSupportManager is licensed as demo and filed in helpdesk, support, contact management section.
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Surfulater
Have you ever lost valuable information you've seen on the Web? With Surfulater you can permanently save anything you see on the web or on your PC and organize it in ways you haven't dreamt of yet. For starters you can categorize, cross reference and do full text searches. Plus annotate and edit whatever you have saved to make it all the more valuable. Try it today and you'll never loose important information again.
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AceText
This utility extends the Windows clipboard, enabling you to copy and paste like never before. Take notes, jot down ideas and keep important information at your fingertips. Use templates to quickly communicate via email or instant messaging. Never again type in the same message twice. Store and move around blocks of text to easily edit complex documents. Drag and drop text from web sites and compile research. Instantly find previously saved snippets.
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Help Desk for IIS
This office and business application is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. This shareware is archived under business helpdesk, remote pc category.
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Deer Hunting Expert
The program asks you questions about the conditions you hunt under and then gives a recommendation based on what experts advise for the conditions. You can alter one condition to see how answer is affected. Also has logs, library, recipes. Deer Hunting Expert is licensed as shareware and filed in hunting, outdoors, hobby, games, sports, deer section.
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Radix
This office software is a complete client/server software solution that integrates and centralizes key business functions. Radix blends together contact management, customer service and support, time tracking and billing, expense tracking, scheduling, and electronic communication. Users can take full advantage of it's powerful features whether they're in the office, at a remote location, or even at home. Easy to use, reliable, fast and powerful. $99 per user. Business shareware Radix is listed in help desk, knowledge base, time tracking, contact management, appointment scheduling, crm, pim, contact management, small business tools.
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AVIRA Antivirus for Windows Desktop
This tool is a reliable antivirus solution, that constantly and rapidly scans your computer for malicious programs (such as viruses, Trojans, backdoor programs, hoaxes, worms, dialers etc.), monitoring every action executed by the user or by the operating system and being able to react promptly when a malicious program is detected. Actions include repair, delete, block, rename and quarantine programs or files. Utilities shareware AVIRA Antivirus for Windows Desktop is listed in security, privacy anti-virus tools tools.
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i*write
Now you can get serious about journal writing. i*write has been designed from the ground up as the journal writing tool for professionals. It is based on solid mainstream technologies to run on all Windows operating systems from Windows 98 to Windows XP and beyond. Once you start working with i*write, you will notice that it has been developed by people who actually write journals as part of their daily professional activities.
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powerDOCUMENTS
Complete Knowledge Management Solution for the small and medium size companies to build knowledge bases to document, manage, and retrieve valuable information. This shareware is archived under business pims, calendars category.
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NewWayService
This office software is incontestably the complete software solution you need for your service management. Whatever your industry, NewWayService allows you to follow efficiently your service requests (work orders / Jobs) in an efficient way. NewWayService is licensed as shareware and filed in help desk, service, maintenance, mangement, work orders section.
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Personal Knowledge System
This business software (TM) is a computer program for the collection and organization of knowledge.
Using the hypertext model, it allows an individual to collect and organize information as it presents itself during the daily routine.
This information may be entered in a free-form manner, structured and designed by you to meet your exact needs. Personal Knowledge System is a shareware software filed under knowledge system, knowledge tool, personal information manager utilities.
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Trellian SEO Toolkit
The Trellian SEO Toolkit is a Search Engine Optimization application that features all the Search Engine Optimization tools you will ever need to manage your web site and reach the top of the search engines! Available in multiple languages. This internet shareware Trellian SEO Toolkit is categorized under web development other.
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Advanced PDF Manager
This tool is a unique combination of PDF search and conversion tool, the way to retrieve information from valuable Adobe Acrobat documents.
Get rid of fear of managing PDF documents. AKS-Labs suggests you a unique combination of PDF search and conversion tool; the way to obtain information from valuable Adobe Acrobat (PDF) documents; important but inexpensive improvement to your document management system... Advanced PDF Manager is licensed as shareware and filed in office applications file managers, file utilities file managers section.
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DEKSI HelpDesk
This internet software is a powerful and feature rich web based help desk and customer support system that provides organizations with a helpdesk, inclusive discussion forum, and the research capabilities of web surveys. DEKSI HelpDesk has been tested on Linux, Solaris, Max OSX, Windows 2000, Windows XP, 2003 server, Free BSD and AS400 and requires Java RunTime environment.
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LifeJournal For Writers
LifeJournal for Writers is complete writers' journal software for organization, inspiration and focus. Sheila Bender's instruction helps you save time and learn. You can easily view starts, submissions, and drafts in a unified, simple, organized, secure place by assigning topics to entries and passages without interrupting your writing process, and you can insert graphics and links to web sites, to other files, and to other entries.
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Public Folder HelpDesk for Outlook
Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or GAL. Open tickets are stored in Outlook and in an Access. Business shareware Public Folder HelpDesk for Outlook is listed in business helpdesk, remote pc tools.
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Personal Knowbase Reader
This office and business application is a viewer for data files created by Personal Knowbase freeform notes manager software. Share Knowbase content with friends or co-workers, even if they don't have a copy of Personal Knowbase. Free for personal use. Personal Knowbase Reader is licensed as freeware and filed in business pims, calendars section.
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Delphi Knowledge Base
Unique collection of Delphi tips and articles where Delphi programmers can find ideas, solutions and share their experience.
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Advanced Forums
This internet utility is an Advanced Portal product offered to any website hosted with us. It is capable of running any kind of forums online. It allows users to communicate and share information, get support, and discuss issues online. Internet shareware Advanced Forums is listed in asp, software, hosting, portal, ebusiness, ecommerce, internet, forums, online forums tools.
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Microcafe Concept
Restaurant Management Software with Reservation, Booking, Customer and Table Management for your restaurant from Microcafe Software. This shareware is archived under food and beverage, vertical markets category.
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rapidHELP
This is rapidHELP
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
Functional Overview
Transparent Data flow
Customer Tickets
Multitasking support
Integral Absence Manager
Uniform GUI for Administrators and Users
Internet Capability
Automatic Timing
Automatical display of new tickets
Statistics
HTML-Functionality
Drag and Drop
Security
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