Software Customer Software

LiveServiceDesk

POWERFUL AND AFFORDABLE LIVE CUSTOMER SERVICE SOFTWARE LiveServiceDesk empowers small web businesses with the ability to turn browsers into lifetime customers by instantly answering questions before visitors click to a competitor's site! Interacting live builds trust in potential customers leading to more sales and the opportunity to up-sell and cross-sell. Building trust with your customers will ensure that they will return again and again. This shareware is listed under live customer service software, live customer support software, live chat, internet business, ecommerce tool category.

VueChat Express

This office software is a technology that enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.

Small Business Management Professional Global Business Ware

A Complete Small Business Sales and Management Program designed to help new and existing business owners compete and win in businesses by providing a complete business sales and management software package that will help you professionally run your business. SBMPro includes major sales, revenue, and margin modules that helps you to insure you are profitably running your business in a professional way that will help you compete and win.

WinZeal Express

This business software is a Microsoft Windows based no frills, no junk CRM that allows you to manage all your customers, suppliers, proposals/quotations, work orders, products and services from one single easy to use interface. Understand and manage your customers better and be more successful in your business.

InstantSalesTracker

This office software is a reliable and feature-packed database designed to help your business easily manage customers, suppliers, inventory and accounts. Streamline your business processes with this flexible and powerful database system for recording: customer details, payments, refunds, customer contacts, sales orders, shipments, inventory purchases, supplier details, supplier payments, and even customer communication history. InstantSalesTracker software is a shareware filed under inventory, accounts, database utilities.

SimpleHelp

Support your customers as well as the leading brand but for a fraction of the cost. Your customers join a central queue simply by visiting your website. Your technicians then join sessions as they like (with no limits). Connected technicians can see the remote desktop, control the mouse and keyboard, text-chat with the customer and transfer files back and forth. Licensed at a one-off cost from $395.

Simply Contacts - Customers and Sales

Customer and sales database software. Integrates sales tracking, invoicing, contact management and marketing functions in one simple customizable system. Track orders, invoices and payments. Get more from your customer base with follow-up, targeted direct marketing and email to customers. Take control of your business and customer database with management reports. Customize to your needs with user fields, screens, reports and optional modules.

Typing Buddy

Main purpose of Typing Buddy is to enable you to type less and write more! Writing emails,articles,even books can be much easier and faster if you can skip typing common phrases all the time.Beside that Typing Buddy can also be used to launch your programs,files,folders or even web pages from anywhere in no time.All you have to do is to assign short string(trigger) to any of above actions and Typing Buddy will do the rest! This demo is listed under system utilities automation tools category.

Opinio

This business software is a free and complete survey solution featuring flexible survey design, advanced reporting, plugin architecture, multilanguage support, high scalability and much more. Ease of use and simple installation makes it suitable to any organisation. This software is Java/JSP/Servlet based allowing platform independence (Windows, Linux, etc). Opinio is designed with an open database platform and supports all major databases.

AnswerTool

Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve customer satisfaction with clear, consistent answers. This is a great tool for customer support, investor relations, interacting with bidders in auctions, and other email-intensive jobs.

VPN-X

Cross-platform VPN solution.Now the VPN support windows 2000/XP/2003/Vista, linux. It''s not the web based SSL VPN or SSL Proxy solution,it is IP VPN and it implements OSI layer 2(based on TUN/TAP virtual device technology) .It will help employees on errands use company LAN resource, help your friends access your computer play LAN games, all the network data is encrypted .Welcome to Consult. http://birdssoft.com or http://javavpn.com

VueChat Enterprise Server

Vuechat is set of tools for Web-based Customer Service, Instant Messaging, VoIP communications, Video Conference and the Customer Relationship Management (CRM). VueChat Enterprise Server is licensed as shareware and filed in customer service section.

Contact Organizer Deluxe

This office software is a flexible contact management software for Windows users. Our contact software solution gives you an easy way to gather and organize information about all your business contacts: main contact information, business/account information, related contacts information, history of all activities, contact notes, and more. Contact Organizer Deluxe is licensed as shareware and filed in pim, contact software, crm, info managers section.

Vuechat

This office and business application: The Ultimate Solution for Customer Service. Create a new level of convenience for your customer! Vuechat allows customers to contact you through their web browser (Internet Explorer or Netscape Navigator), to load up a 1-1 chat applet - with streaming webcam image. As a representative, you can converse with up to 6 conversations simultaneously.

SupportCenter

This internet utility is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of emails per hour. This commercial is listed under communications other e-mail tools category.

Omni Customer Support

This business software allows you to provide better customer support... search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution ...allows new staff to be immediately productive without a costly investment of learning all the known support issues... enables you to track the problem areas of your product so you can see what areas need improvement

EZ Small Business Software

Are you still running your Small Business with Spreadsheets? EZ can help you take your business to the next level. EZ Small Business Software is a complete business management program perfect for companies who take sales by the Internet, phone or mail. Our order entry software helps you: Manage Customer Data, Process Orders, Track Inventory Generate Receipts & Invoices, Analyze Sales, Print Labels.