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General Knowledge Base
This program provides you an opportunity to create and manage your own knowledge base: creation of your own knowledge base becomes quick and simple. The program's interface makes it easy to use and handle. Being simple and easy to use, it is also a very effective tool for creating your own knowledge base, to keep all of your information and documents in system and easy to reach.
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ISMRR
Request and Response was designed to allow companies to track user requests. Since ISMRR allows for complete customization, there are no limits on what can be tracked. Simple to use interface! Configure almost all aspects of the program Connect from any remote site Color coding of Requests and Users Advanced searching (SQL and Full Text) Built-in Knowledge Base (regulated by Admin) And much more...
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Home Brew Kit Master
This software is a program for recording the details of your home brews, printing reports, generating tasting sheets, and providing a searchable knowledge base of tips on home brewing.
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NewWayService
This office and business application is incontestably the complete software solution you need for your service management. Whatever your industry, NewWayService allows you to follow efficiently your service requests in an efficient way.
NewWayService allows you to manage work orders, banks of hours, schedule, a knowledge base and a lot more.
NewWayService 2 is incontestably the top solution for all organizations who care about the quality of their service.
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Adventnet ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
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powerKNOW
This business software is a web-based Knowledge Management Solution to save and share knowledge. Create your own Knowledge Base or Document Management System. It is very effective in managing different forms of existing Knowledge or creating new KnowHow. Critical and valuable Knowledge of an organization can be saved, structured, shared and transferred back into the business processes.Retrieval of Knowledge and Information can be significantly speeded up.
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Delphi Knowledge Base
Unique collection of Delphi tips and articles where Delphi programmers can find ideas, solutions and share their experience. This version of Delphi Knowledge Base gives user even more functions - new sorting, filtering and grouping criteria, bookmarking system and greatly improved DKB Update tool and new interface.
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Outlook KBase
Software that is a knowledge base that runs completely in an Exchange Public folder. No extra windows - knowledge base available right inside OutlookŪ. No new client installation. An environment that users already knows. Off-line possibilities. Ease of use. Works with all versions of MS OutlookŪ. Rich text, html and attached files can be used in knowledge articles. Full text searching.
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Instant Knowledge Base
This office and business application is a new, powerful help-desk database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Your knowledge base is fully searchable, using our state of the art search technology. Perfect for Help-Desk applications and perfect for anyone who wants to track information that can be searched.
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FactotumNOW IT Management Repository
The program helps IT departments with change, incident, purchase, asset and dependency management by integrating into existing availability monitoring (HP SIM and GFI NSM) and monitoring availability itself. Generates disk growth prognostics, close customer interaction through e-mail and a web frontend, knowledge base (that assists during incident management), and asset management (based on data collection of Active Directory, WSUS, and more. This internet software is categorized under network, internet network monitoring.
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PrimaSoft Web dB Server
PrimaSoft Web Database Server is a web based application that enables you to quickly create, manage and share your databases across you company or with friends over the Internet or Intranet. You can set up contact database for your business, a knowledge base for your organization, a product catalog for your corporate web site, or information managers for your personal use. Unlimited database and user accounts. Win2000,NT,XP.
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ZoneIDTrimmer
This tool helps to detect and remove an alternative data stream (Zone.Identifier) stored by Windows in files downloaded from the Internet or email attachments saved on your disk, causing a security warning when these files are used. This freeware is listed under security, privacy other category.
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Jitbit HelpDesk
Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers'' issues and saves your technicians'' time. FREE evaluation version has no expiration. Business demo listed in business other tools.
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ndxCards
Software for taking freeform notes and writing research papers using electronic index cards. Search by keywords, subjects, dates, authors, sources etc. Drag/drop notes into MSWord; e-mail notes; drop into PowerPoint/ Visio and analyze visually. Organize notes in an outline with headings and export a draft paper or presentation. Collaborate by sharing cards with colleagues. Use it to improve study skills and increase knowledge retention.
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rapidHELP
This is rapidHELP
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
Functional Overview
Transparent Data flow
Customer Tickets
Multitasking support
Integral Absence Manager
Uniform GUI for Administrators and Users
Internet Capability
Automatic Timing
Automatical display of new tickets
Statistics
HTML-Functionality
Drag and Drop
Security
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Radix
This business software is a complete client/server software solution that integrates and centralizes key business functions. Radix blends together contact management, customer service and support, time tracking and billing, expense tracking, scheduling, and electronic communication. Users can take full advantage of it's powerful features whether they're in the office, at a remote location, or even at home. Easy to use, reliable, fast and powerful. $99 per user.
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Bug Tracker Deluxe
Bug tracking software for Windows: database management system with ready to use bug-tracking database solutions. Bug Tracker Deluxe allows developers to record, organize, and manage information about error reports, software defects, suggestions, improvements, and any software development issues. Bug Tracker is easy to use and very intuitive. Use databases included in the software or quickly build your customized bug tracking database solutions. This business software is categorized under development debugging.
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Stauri FAQtaur
A development tool allowing you to create an interactive virtual service agent that can be programmed to automatically respond to questions by querying a pre-established questions and answers database. The conversational nature can make interacting with the agent informative, interesting and entertaining. The system is designed to answer frequently asked questions, eliminating the need to call customer service. This shareware is listed under web development, site management category.
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i*write
Now you can get serious about journal writing. i*write has been designed from the ground up as the journal writing tool for professionals. It is based on solid mainstream technologies to run on all Windows operating systems from Windows 98 to Windows XP and beyond. Once you start working with i*write, you will notice that it has been developed by people who actually write journals as part of their daily professional activities. i*write software is a commercial filed under journal writing utilities.
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Omni Customer Support
This office and business application allows you to provide better customer support... search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution ...allows new staff to be immediately productive without a costly investment of learning all the known support issues... enables you to track the problem areas of your product so you can see what areas need improvement
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Nootex
This office and business application is application that allows you to store various notes. Now it is as simple, as to tick off the note in a book. Simply select necessary then move the mouse upwards downwards upwards and choose a format of preservation of a note. Your note is in "Temp container". The tree structured free form searchable database is ideal to store random information. Nootex also put a time stamp on the node to help you organize and retrieve your notes.
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Lessons Learned Server for Linux
A knowledgebase system allowing to store, access, search and explore knowledge within your organization, department or team. This is a powerful multi-user knowledge-base software that streamlines the collection and sharing of valuable knowledge within an organization.
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2004 kManager - Knowledge Management - Java - Sarbanes Oxley
www.kManager.com: A software application that integrates knowledge management functions within the entire organization and across multiple organizations. It is built using self organizing features that allow you to retrieve information at your finger tips.
Knowledge management: Sarbanes Oxley, File Sharing, Organizational Charts, Forums, Document Management, People Search, Templates, File Sharing Software, Organizational Chart Software...
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Personal Knowbase Reader
This office software is a viewer for data files created by Personal Knowbase freeform notes manager software. Share Knowbase content with friends or co-workers, even if they don''t have a copy of Personal Knowbase. Provides read-only access to files, so you can view, search, export, and print Knowbase articles, but not modify articles or create new ones. PK Reader reads files created by Personal Knowbase version 2 or 3. Free for personal use.
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Arovax NoSpam
The easiest to set up and use filter available on the market - Arovax NoSpam - does not delete your e-mail messages; supports POP3, IMAP and SMTP; ensures almost 100 percent efficiency in identifying unwanted mail. There are no restrictions on the number of mailboxes being filtered. Arovax NoSpam has the lowest overall cost of any major email filter. Arovax NoSpam quickly and easily helps you stop spam from polluting your inbox.
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SupportCenter
This internet software is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of emails per hour. SupportCenter is licensed as commercial and filed in communications other e-mail tools section.
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Personal Knowledge System
This business software (TM) is a computer program for the collection and organization of knowledge.
Using the hypertext model, it allows an individual to collect and organize information as it presents itself during the daily routine.
This information may be entered in a free-form manner, structured and designed by you to meet your exact needs.
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KnowledgeBase Deluxe
KnowledgeBase software for Windows: database management system with ready to use KB database solutions. KnowledgeBase Deluxe allows you to gather, organize, and manage information about all your frequently asked questions, product specification, product troubleshooting, service and support documents. KB Organizer Deluxe is easy to use and very intuitive. Use database solution included in the software or build your own with Designer.
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Outlook HelpDesk
Outlook Helpdesk helps your support team organize and efficiently work with support cases. Incoming problems and requests are gathered and organized in Outlook, and distributed among your support managers with ease.
Outlook Helpdesk is based on Exchange public folders, which enables simple but efficient information sharing among multiple users. Support cases are stored in tickets, which can be assigned, tracked and supervised.
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AceText
This utility extends the Windows clipboard, enabling you to copy and paste like never before. Take notes, jot down ideas and keep important information at your fingertips. Use templates to quickly communicate via email or instant messaging. Never again type in the same message twice. Store and move around blocks of text to easily edit complex documents. Drag and drop text from web sites and compile research. Instantly find previously saved snippets.
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Advanced Forums
This internet utility is an Advanced Portal product offered to any website hosted with us. It is capable of running any kind of forums online. It allows users to communicate and share information, get support, and discuss issues online. Advanced Forums is licensed as shareware and filed in asp, software, hosting, portal, ebusiness, ecommerce, internet, forums, online forums section.
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ca6
The flexible issue management system lets you categorize all types of issues, assign responsibility and attach related data such as photos and Email documents. The Action Item module lets you track team activities to resolve important issues. This business software is categorized under business other.
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Stauri Solo
This product is a complete solution for building intelligent interactive online agents for a variety of purposes. It enables you to deliver content in an interactive and intuitive way. Whether the content is for service, general information, education or training, using a Stauri Agent can make it easier and more fun for your audience to learn about any topic or get answers to their questions.
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Avira AntiVir Personal - Free Antivirus
This software is a reliable free antivirus solution, that constantly and rapidly scans your computer for malicious programs (such as viruses, Trojans, backdoor programs, hoaxes, worms, dialers etc.), monitoring every action executed by the user or by the operating system and being able to react promptly when a malicious program is detected. Actions include repair, delete, block, rename and quarantine programs or files.
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Acala DVD 3gp Ripper
This multimedia utility is a professional DVD tool program for converting DVD movies to mobile phone suitable movies and turn mobile phone into a portable movies centre, it design for anyone who wants to enjoy DVD movies on mobile phone. The build-up enhanced encoder fast convert any copyright protected DVD movies without any flaw and deep compress output min files with high speed and lossless movie quality. This freeware is listed under audio, multimedia rippers, converters category.
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Help Desk for IIS
This business software is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don''t need any additional software for your customers or technicians except web browser. Open support requests via login or send an email to create a support ticket.
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