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Queuing Model Excel
Bizpep
Calculate the optimum number of customer service staff to minimise your costs. Determine the number of customers waiting, average waiting time, and service staff utilization. Review the impact of changes in service point numbers on total costs. The model considers customer arrival and service rates, the cost of service staff, and the loss of profit contribution due customer waiting time (dissatisfaction).
Price: $27.00
Version: 2.0 Released: 7/16/2001
Size: 0.15 MB
Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000
Download Link: Download
Keywords: optimize customer business tool bizpep queue service line profit utilization minimize maximize staff excel queuing costs model points flow
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