Customer Support Representatives Software

AntiVirus for MDaemon

This internet software is a virus scanner designed to detect malicious content embedded or attached to email messages. AntiVirus software integrates seamlessly with MDaemon on the server, stopping viruses before reaching individual users on the network. Features include heuristic detection, inline scanning, offline scanning, schedule signature file updates to meet your needs, and free urgent update notifications concerning new serious threats. This demo is listed under antivirus, internet mail, e-mail category.

ShellRun

This internet tool is a program that will display a web page when your CD is inserted into a Windows computer. ShellRun can alternatively display a PDF file, Word document, MP3 file or any other document. AutoRun works in Windows only. ShellRun displays a small pop up window and then attempts to run the appropriate viewer program to show your file. Put ShellRun on your CD along with a suitable AUTORUN.INF file. A retail version is available.

Vuechat

This office and business application: The Ultimate Solution for Customer Service. Create a new level of convenience for your customer! Vuechat allows customers to contact you through their web browser (Internet Explorer or Netscape Navigator), to load up a 1-1 chat applet - with streaming webcam image. As a representative, you can converse with up to 6 conversations simultaneously. This shareware is listed under customer service category.

ZeroSpyware 15-Day Trial

ZeroSpyware 2004 is the only anti-spyware program that removes all spyware and leaves nothing behind. This powerful tool detects dangerous spyware applications in real time, like Trojans, keyloggers, adware, trackware, hijackers, dialers, browser helper objects, and more. It also finds and destroys spyware currently hidden in your computer. With regular updates and an intuitive interface, try it now for 15 days with full features absolutely free.

Bricks'2000

Try out this nice, small and addicting Tetris-like game! Includes Highscore lists, "Boss" feature, nation- and worldwide online scores and more. This is no multimedia "bloatware", but intended to bring a taste of fun to a small break on a long, hard working day. Games freeware listed in games, arcade, strategy tools.

SlimLogger

The SlimLogger Utility allows you to capture and count TCP/IP network traffic in real-time. SlimLogger counts by hostname when possible (for http traffic), and otherwise by ip number. SecureLinks is configurable using any text editor (such as Notepad), and saves all counts to an XML database. It uses translation technology (*.xsl files) to report on the XML database, providing output in HTML or TXT format. This internet software is categorized under network, internet network monitoring.

vManage

This development tool allows you to organize and manage the testing process by providing tools that aid in bug tracking, test and requirements management. A web based interface lets you share testing information among team members who are integrated via Verisium''s testing solutions. With vManage, you can create projects that correlate tests, requirements that prompted the tests and bugs resulting from those tests. This demo is listed under development management, distribution category.

Springboard

This graphics tool is a fast, light, easy-to-use Windows application for easily and quickly sketching and annotating your storyboard ideas for film, video, animation, or other dynamic media. Work with scene images, shot descriptions, and visual annotations to show camera movements, special effects, etc. Set shot durations and view animatics. Use it to plan your work on-screen, print, or export to many formats to show others.

ASP - IIS real-time monitor and log

IISTracer is a real-time monitoring tool for Microsoft IIS scripts (.asp, .cgi,..), static files (.htm,.gif,..) and downloads (.mp3,.zip,..). Lets you show online current state and progress of each running request in IIS. Lets you log IIS state. Current number of running requests (scripts/downloads), Current state of the request, Script start time and running time with precision up to milisecond. Request and response content-length. This shareware is listed under internet, servers, web server, monitoring category.