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ManageEngine SupportCenter Plus
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
supportcenter support reps customer service support
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WhoisOnsite
CRM plugin for your website WhoisOnSite allows you provide live help and live customer pre-sales support in real-time directly from your website. Using WhoisOnsite, visitors can engage in online dialog with the Online operator and the operator also can communicate with any visitor in automatic and manual modes. Increase sales and customer satisfaction Live Help & Live Support would add great value to your products and services.
website visitors real time customer satisfaction
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Microcafe Concept
Restaurant Software for the management of your restaurant provided by Microcafe. Microcafe Concept features reservation, booking, table management, customer management, increased customer satisfaction and maximized table turnover. Microcafe Concept is a shareware software filed under food and beverage, vertical markets utilities.
turnover business owner bookings
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SupportWizard
FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, customers report that SupportWizard has raised customer satisfaction by 50%, improved customer retention by 80% and improved the efficiency of the service team by 25%.
satisfaction guarantee team efficiency tracking software
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Green Desktiny
This internet utility is a software that professionally designed for customer support helpdesk.
It is powerful, simple and easy to use, yet with reasonable price.
Since customer satisfaction is a major concern for our daily business in the internet, this product will surely help you to give an excellent support to your customers.
You can easily handle requests from your customers with a powerful ticket management provided by this product.
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123 HTML Forms
An advanced Web Form Builder that allows you to create HTML Forms quickly and easily. You can create an unlimited number of forms with any number of radio-buttons, checkboxes, pull-down menus, text areas, etc. It supports form validation. This development tools demo 123 HTML Forms is categorized under web development html tools.
html forms customer satisfaction quizzes
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Web Questionnaire
Web questionnaire makes it easy to design feedback forms and online questionnaires. You could compose questionnaires using WQ's WYSIWYG editor, retrieve replies via email, then analyze the result using different kinds of report format. Features of WQ: WYSIWYG questionnaire editor. Retrieve replies with Outlook/Outlook Express/Eudora or POP3 server. 30+ professional HTML templates. Various report format. No script or DB is required. Business shareware Web Questionnaire is listed in web development site administration tools.
validation library questions wq
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Skymol Voice Mail, Video Mail Software
Skymol Voice & Video Mail with E-mail allows your customers and web site visitors to leave your business voice mail, voice/video mail, and text mail messages. It is easy to use with no software downloads or without setting any hardware equipments.The offline voice, voice & video messages and e-mails can be left recipients from your web site(s),e-mails, newsletters, MS Word, PDF documents, etc. It's completely web-based and FREE! This freeware is archived under communications web and video cams category.
mail voice e mail addresses pdf documents
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Polar Help Desk Free
This office and business application is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. This business freeware Polar Help Desk Free is categorized under business helpdesk, remote pc.
staff awareness web based help desk business impact
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Woodland Dreams Screensaver
Woodland scenes, no two exactly alike, drawn to music and sounds of nature. Animated birds, butterflies, falling leaves, rain and more in 10 different default scenes. Registered users can create their own scenes, using elements provided. Screen Savers shareware Woodland Dreams Screensaver is listed in screensaver nature tools.
program registration random mode animated birds
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PhoneAnalytics
Phone Usage Patterns Analyzer.
Effective Phone System is a major part of a modern office infrastructure. By
analyzing of Phone Usage Patterns, you could:
maximize your Phone System;
enlarge throughput and enhance employee;. This shareware is archived under office applications misc., phone usage patterns analyzer category.
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NETCheck
This development tool is a utility that .NET developers can use within their own application to verify if the required version of the .NET framework is installed and allow the user to download it. This development tools shareware NETCheck is categorized under install setup.
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ActivePatch
This development tool is a software development kit that enables developers to create their own update in the form of a patch, and integrate the patch application process directly into their own software. Unlike other products, ActivePatch does not simply create incremental updates and re-package the files. It is designed to work on both text and binary files of any type including executables, libraries, data files and documents.
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MiaRec
This internet software is a software for recording your conversations in any of Voip protocols (H.323, SIP, MGCP, Cisco SCCP). MiaRec can be used for recording of calls made with any software Voip phone including hardware Voip phone , Vonage box , inside enterprise (office calls) inside Call-Center environment Every recorded conversation is saved into WAV or MP3 file.
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Quask FormCaster
Create truly amazing looking forms and surveys at an incredibly low cost. All you need is a PC and an internet connection. Our servers do all the work for you. Be surprised how easy it is. Quask FormCaster is licensed as shareware and placed in business, survey, marketing, market research, e-mail, direct marketing section.
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Web Help Desk Software for Mac OS X
The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. Web Help Desk Software for Mac OS X is a shareware software filed under business helpdesk, remote pc utilities.
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Opinio
This office software is a free and complete survey solution for any platform featuring flexible survey design, advanced reporting, plugin architecture, multilanguage support, high scalability and much more. Ease of use and simple installation makes it suitable to any user.
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AnswerTool
Turn answers into assets! Answer your email in minutes instead of hours. AnswerTool saves your answers and lets you reuse them again and again; You will never have to worry about re-typing a response. Internet shareware AnswerTool is listed in email tools, email clients, web authoring tools.
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TERAVoice Server
TERAVoice is a high-performance telephony platform for Windows that can implement any type of telephony application like voicemail, automated attendants, voice menus, waiting queues for call centers, H.323 to PSTN gateway and custom IVR applications. TERAVoice Server is a freeware software filed under voicemail, ivr utilities.
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Commodorecasino
Designed with the pleasure of the player in mind, Commodore elegant and user-friendly software offers a full suite of traditional interactive casino games including slots (12 games), video poker (15 games), blackjack, roulette and keno. This freeware is archived under card games, gambling category.
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Polar Help Desk
This business software is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. This business commercial Polar Help Desk is categorized under business helpdesk, remote pc.
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LivehelpGenie
Live chat tool for real time text based chat for customer support and sales. Since LivehelpGenie is a service you need to signup in order to use the software. Visit our site activate your free account. This internet commercial LivehelpGenie is categorized under communications chat, instant messaging.
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Anchor CRM
Increase sales with customer relationship management software - Anchor CRM. This application helps businesses track information about customers and their requests, discover trends and buying patterns, and plan effective marketing campaigns. Business shareware Anchor CRM is listed in business, business productivity tools, crm tools.
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