versaSRS HelpDesk
DEK Software International
Powerful and feature rich 100% web based helpdesk system. Key features include: Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations, Action Escalations, Billing Module, Asset Management, Contacts Manager, Customizable Call Prioritization.
Price: $495.00
Version: 3.1.5 Released: 11/15/2004
Size: 9.7 MB
Platform: Windows 2000, XP
Download Link: Download
Keywords: support center 100 feature crm web based help desk desk issue tracking call center call tracking technical support help desk software call logging customer relationship management tech support it support help problem tracking help desk system rich online help desk based advanced powerful
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