Service Level Agreement Software

rapidHELP

This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Customer Tickets Multitasking support Integral Absence Manager Uniform GUI for Administrators and Users Internet Capability Automatic Timing Automatical display of new tickets Statistics HTML-Functionality Drag and Drop Security. rapidHELP is licensed as shareware and filed in desktop section.

LinkQA

This utility monitors quality of point-to-point link in terms of response time, packet loss and available bandwidth.LinkQA provides real time statistics of link quality parameters along with graphical view to provide visual effect for link quality analysis. LinkQA Offline reporting module provides historical interpretation. Easy report generation make management documentation more simple. LinkQA is licensed as shareware and filed in communication section.

Easy Network Service Monitor

Easy Service Monitor is a network fault management tool that continuously monitors network devices and services. If something went wrong, it will alert you by email/phone/pager BEFORE problems get seriously out of hand. A detailed log file will record every event of the monitored targets displayed in an easy to understand chart. You can configure the system so that when something goes wrong, a set of immediate actions will be triggered. Easy Network Service Monitor software is a shareware filed under network management utilities.

JavaScript Image Slider

JavaScript-producing design tool for creating scrolling images on Web pages. The script can be customized highly and easily through the SCP(Script Configuration Program). You can specify size, image, color, link and much more to script. It is unnecessary to write any code manually. SCP will generate all necessary codes automatically. With this easy-to-use script authoring tool, you can make a professional script just in minutes!

m3uEdit1

m3uEdit is a VERY simple m3u playlist creator/editor. You can drag-n-drop ANY type of files from Windows Explorer and they will be added to the end of the playlist. It accepts any filetype so that playlists for any media type can be made. You can drag the filenames around to get them in the order you want. You can delete items. Then save the list.

SqlLobEditor

This business software is a database tool that helps DBA and Database Programmer edit Sql Server LOB (text, ntext, image) data directly and import/export LOB data. Main features: 1. Edit LOB data directly. 2. Batch import/export LOB data. 3. One editor for multiple formats (plain text,RTF,image,hex,html,xml...). 4. Easy to view image data (JPEG, GIF, BMP, PNG, TIFF...) . 5. Calling external tool. 6. Hexadecimal mode to edit unknown type data. SqlLobEditor is licensed as shareware and filed in business databases, tools section.

Web Site Robot

This internet tool is an easy to use site builder with blog tool, shopping cart, and online photo album. It is free and does not require additional software, HTML, programming, or hosting company. It enables secure online payments with credit cards, automatically creates and links thumbnails and music samples. There is unlimited storage space for your html, document, blog, photo, music, video, or any multimedia content. Web Site Robot is licensed as freeware and filed in network, internet file sharing and peer to peer section.

Eztoo 3GP Video Converter

Eztoo 3GP Converter is an excellent and easiest-to-use video conversion program that convert video formats at fast speed and high quality.It supports all mobile phone video formats including 3GPP, 3GP2. It supports converting so comprehensive video formats including AVI, MPEG, WMV, DivX, XviD, MP4, MOV, RM to 3GP, 3G2, MPEG-4.It can also help you convert 3GP to popular video file formats such as 3GP to iPod, AVI, MPEG, DivX, WMV, etc. Eztoo 3GP Video Converter is licensed as shareware and filed in audio, multimedia video tools section.

Natural Voice Text to Speech Reader

This is a free and fully functional text-to-speech software with Microsoft Voices. Just one-click, you can have your computer read any part of the news, weather forecast, charting messages, and e-mails. The application can also read Word documents, Rich Text files, and PDF files. The speaking speed and voice quality can be changed at your wish. You can also save the voice as a WAV file, so that you can listen later or burn it onto a CD.