Dennis Baggott and Sons Software

PC inventory software. Easily record, update and report on users, computers, peripherals, software, user training and support issues. Updated interface, new charts and graphs, integrated backup and restore. Don't let the name fool you, this affordable help desk program is comprehensive and may be just what you need for a small IT Help Desk operation. The spread sheet wizard lets you create reusable layouts and apply filters using the Query Wizard before creating Excel format spread sheets.

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Church Secretary 32

In addition to recording basic information about church families and members, their attendance and contributions, version 5.0 of Church Secretary for Windows 32 allows church staff associate a digital image with a family or member. The standard reports are supplemented by a report wizard for quickly creating reusable report, which can be filtered at runtime using the Query Wizard. Version 7.0 is the latest release.

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SRM Help Desk 2005

A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges. A Microsoft Access format .mdb on the backend insures you can even user 3rd party reporting software, but with the built in ability to create your own reports and output to .csv or Microsoft Excel you probably won't need to use other reporting software. Site license includes both the Windows application and optional web interface for unlimited users.

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AccessAble Help Desk Suite

AccessAble Help Desk Suite is offered as an alternative to the many more expensive help desk programs on the market. It consists of three main components. You'll find a Windows-based application, a HTTP server for browser access to data, and a separate Windows CE-based program for portability. A wide variety of reports are provided with the program, most of which were created using Seagate Software's Crystal Reports version 8.0. (You may customize the reports if you own the full version of Crystal Reports.) If you create additional reports, you can run them from within the AccessAble Help Desk Windows-based application. The database files are maintained in a Microsoft Access 97 format database file and is connected to an ODBC database source named AccessAble. However, the program doesn't require Microsoft Access 97 or Microsoft Access 2000. You may utilize either of those programs to create additional reports if desired. This is a 30-day trial version. Registration cost of $199 is per location, not user.

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AccessAble Help Desk Pro Edition

AccessAble Help Desk Pro Edition features an easy to use and attractive windows based interface as well as .asp and .html pages for quickly recording, updating or searching data via browser. The GUI in this version has been enhanced to make data entry even faster. This version now uses SMTP for emailing from the windows app - no longer relying on a particular email client to be installed The wide variety of reports include graphical and analytical reports to see where most of your support issues are coming from. The reports can also be easily exported to a variety of file formats and emailed to upper management. The browser interface requires Microsoft PWS or IIS There are still no additional per user charges for either the windows interface, email module, or browser based interface. All are included in the site license price. An Open Report menu option let's you access either your own reports created with Crystal Reports 9.0 or custom reports designed for you by the developer.

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