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Alchemy Help Desk
Manage and faster react to the support requests from your users. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the helpdesk software and describes the problem in that request. Internet freeware Alchemy Help Desk is listed in network, internet other tools.
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ENT Server (Desktop Edition)
Find and track hardware and software over LAN or WAN networks, be informed when changes occur on the IT Assets that you manage, streamline helpdesk operations, proactively resolve support requests and provide better support to your end users. ENT Server (Desktop Edition) is licensed as commercial and filed in network management section.
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Shut Up And Reboot
Easily record, update and report on users, computers, peripherals, software, user training and support issues. The optional HTTP Server allows users to request support via browser, and lets technicians update support requests and inventory information via browser, as well. The spread sheet wizard lets you create reusable layouts and apply filters using the Query Wizard before creating Excel format spread sheets.
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AccessAble Help Desk Professional Edition
An affordable, network ready, browser enabled help desk program that let's you quickly record and update support requests as well as computer, software and peripheral inventory information. Email notification of technicians and requestors included.
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ManageEngine SupportCenter Plus
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
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Help Desk for IIS
This business software is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. This shareware is archived under business helpdesk, remote pc category.
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SRM Help Desk 2005
A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges. This shareware is archived under help desk category.
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AccessAble Help Desk Pro Edition
A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser. This business shareware AccessAble Help Desk Pro Edition is categorized under help desk, customer support.
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AccessAble Help Desk Client Server
This office and business application Edition provides technicians a full featured windows application with plenty of reporting options. Users can request support or view the status of their requests with just a web browser. This shareware is archived under customer support category.
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