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Web Help Desk Software for Mac OS X
The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.
mac os x based help desk software mail correspondence
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Skymol Communicator Live Chat Software
Skymol Communicator is a new multi-media web-hosted customer service and live help system using Voice, Video, Text Chat. On-demand customer service software, help desk software for online sales and customer service. It is easy to use with no software download. It is completely web-based. Our solution establishes a powerful communications interface, creating a live real-time connection between an agent and a web site visitor. Included voice mail.
help desk software video mail personal relationship
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SysAid Help Desk Inventory and Monitoring
SysAid is software for organizations' IT (Information Technology) departments. It provides asset management and monitoring, automatically scanning the organization's network, listing and testing its machines. SysAid Help Desk Software provides details on each machine (its hardware, software, history, and more), allows you to configure different tests for it and lets you remote control it. SysAid also provid
remote control methodology hardware software
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ViewletBuilder Standard
ViewletBuilder's innovative content creation process has revolutionized the way in which software is presented and demonstrated. The history of online demos can quite literally be divided into a pre-Viewlet era and the post-Viewlet era.
ViewletBuilder's patented content creation mechanism allows users to take a series of completely editable screen captures that are then animated to produce a flawless Flash simulation.
fortune 100 companies content creation viewlets
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WinSafe XP
This utility not only will backup the Windows Registry files, and restores them if you crash or corrupt the Registry. WinSafe checks your system files for Trojans, spyware, viruses, and Hijackers ( Hijacked home page or Internet Explorer ) on shutdown and boot up and removes them if there are any found. It alerts you to any and all changes in your system files. Cannot boot to Windows, you could have if you had WinSafe installed. Utilities shareware WinSafe XP is listed in file utililies, backup utilies tools.
microsoft hidden attributes registry files
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Freeware HelpDesk CentreDesk Quotation
CentreDesk Quotation is a multi-user help desk quotations application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign quotations to technicians. Can be used as a stand-alone application or in conjunction with CDRepairs.
logs quotations help desk applications
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Polar Help Desk
This office software is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. This commercial is archived under business helpdesk, remote pc category.
itil customer satisfaction pricing models
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LBE Web Helpdesk
A fully functioning helpdesk system designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/XP operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notifcation. Full Audit trail. etc. LBE Web Helpdesk is a shareware software filed under helpdesk, help desk, support, customer service utilities.
machine features oracle medium sized enterprises
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ASI FrontDesk Point Of Sale (POS)
ASIFDPOS is a general purpose hotel & motel Point of Sale (POS) software which is can be used in Hotels Motels Restaurant, Bar, Gift Shop etc. It is completely configurable as per property. Menu definition, User define POS Centers / Outlets / Sales Point, KOT, BOT, Touch Screen interface, Detail inventory management, credit card processing, interfacing with cash drawer and receipt printer. This business demo ASI FrontDesk Point Of Sale (POS) is categorized under business accounting, finance.
seasonal rate pos software dynamic rate
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LBE Free Helpdesk
Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators.
customer address jobs user helpdesk
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versaSRS HelpDesk
An advanced, powerful and feature rich web based help desk and customer support system. versaSRS combines the intuitive 'look and feel' of a desktop application with a simple and easy-to-use interface. Windows 2000, XP, 2003 Server compatible.
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NewWayService
This business software is incontestably the complete software solution you need for your service management. Whatever your industry, NewWayService allows you to follow efficiently your service requests (work orders / Jobs) in an efficient way. This business shareware NewWayService is categorized under help desk, service, maintenance, mangement, work orders.
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Alchemy Network Inventory
Network Administrators use this tool to inventory computers in the corporate networks for the software and hardware configuration, generate software licenses reports, etc. Internet shareware Alchemy Network Inventory is listed in network, internet other tools.
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NT System Sentry
System Sentry finds all corrupted, replaced,
added, incorrect versions, and dates of your system files and replaces
them for you. This helps avoid the often unnecessary and frustrating
task of reinstalling Windows or specific problem programs. This shareware is archived under file utilities, backup utilities category.
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ViewletBuilder
The leader in Flash content creation is now free to use when publishing to a FREE ViewletCentral discovery account. ViewletBuilder makes it possible for anyone to create compelling, animated Flash tutorials, online courses and demos with ease. ViewletBuilder is a commercial software filed under graphic apps screen capture utilities.
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Defect Tracker
Deliver software solutions to specification, on time and on budget with this powerful change management / configuration management / help desk solution. Tracks functional specifications / test cases / bugs and issues via the web. Defect Tracker is a commercial software filed under bug tracking, defect tracking, software development, requirements management utilities.
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RegRepair 2000
IOS errors are the messages you get at bootup, the failed to load files in the bootlog, and the corrupted font files that cause you to get locked out of Windows. RegRepair is the only utility available today to fix these errors. This utility does more then just IOS errors, it finds and removes duplicate fonts updated and repairs system files and more. Utilities shareware RegRepair 2000 is listed in registry utilities tools.
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ViewletCam 2
The best and cheapest tool to convert PowerPoint to the web. ViewletCam is an easy-to-use tool that enables you to record, edit, enhance and publish full-motion videos from your PC, and convert it to Flash content. ViewletCam 2 is licensed as commercial and placed in graphic apps screen capture section.
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ieSupportManager Helpdesk
Fully featured Desktop and web based helpdesk software system. Includes web interface, email notifications, email logging, knowledgebase and contract management facilities. Easy to implement and use and very competitively priced. ieSupportManager Helpdesk is a demo software filed under business helpdesk, remote pc utilities.
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Info Desk
This internet tool software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems.
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Registry Drill
The Registry Drill is the most in-depth Registry utility. Going through the Registry character by character searching for any possible errors. This shareware is archived under registry utilities category.
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NT Perfect Companion
Scans the Registry thoroughly finding and removing invalid keys, and making sure that .dll and .ocx files are properly registered. An undo file is created that allows you to easily reverse the changes if a problem arises from any of the modifications. NT Perfect Companion also allows you to browse and remove items that are tagged to load with Windows startup. A file SnapShot feature is also included. This utilities shareware NT Perfect Companion is categorized under registry utilities.
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Help Desk-99
Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Help Desk-99 is licensed as shareware and placed in helpdesk, help desk, support, customer service section.
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Public Folder HelpDesk for Outlook
Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or GAL. Open tickets are stored in Outlook and in an Access. Public Folder HelpDesk for Outlook is licensed as shareware and placed in business helpdesk, remote pc section.
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Macros
This development tool - Help Desk Reply Automation and Macro Software. Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...) it is the ultimate time saving tool for your help desk support staff, idea. Macros is a shareware software filed under business helpdesk, remote pc utilities.
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SupportWizard
FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, customers report that SupportWizard has raised customer satisfaction by 50%, improved customer retention by 80% and improved the efficiency of the service team by 25%.
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Instant Check
If you are in business you need a program that allows you to create a check and deposit it without waiting for the mail to arrive or hoping that your client will remember to send you one.
Instant Check is now available for you to try for ten days free.
You can create your client's check right in your office or home and you can create your own checks then fax them or mail them. Instant Check will even do your bookkeeping for you. Business shareware Instant Check is listed in business, utilities, hobbies tools.
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System Sentry
This tool finds all corrupted, replaced,
added, incorrect versions, and dates of your system files and replaces
them for you. This helps avoid the often unnecessary and frustrating
task of reinstalling Windows or specific problem programs. This utilities shareware System Sentry is categorized under file utilities, backup utilities.
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Freeware HelpDesk CentreDesk Group
CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration. This freeware is archived under business helpdesk, remote pc category.
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Computer Admin Pro
Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Search by virtually any critera. This business shareware Computer Admin Pro is categorized under asset management.
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Free Hotel Software
This office software is general purpose hotel & motel software which is can be used as a hotel management software, property management software, hotel maintenance software, hotel reservations software, hotel accounting software, hospitality software. This freeware is archived under business accounting, finance category.
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CI Discovery Network Inventory
Comprehensive network inventory software for help desks and IT departments. No client installation required to audit targeted machines. Extensive hardware, software and system configuration data captured for both workstations and servers. This demo is archived under network, internet other category.
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MailCOPA Email Client
MailCOPA, simply the best email client available. It is the most powerful out-of-the-box email client you can purchase to date. Not only is MailCOPA easy to use but it is pre-configured to aggressively combat SPAM and viruses and is fully multi-user and multi-machine capable allowing you to share email between users. In addition to being a great help to small and medium sized businesses, MailCOPA also has some great features for home users. MailCOPA Email Client is licensed as shareware and placed in communications e-mail clients section.
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VueChat Express
This business software is a technology that enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.
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Repellent
This tool protects you from all scrip viruses and email attachments like PIF SCR REG file that run and infect your computer when you open your email. It even protects you while you surf the Internet. Utilities freeware Repellent is listed in utilities- anti virus tools.
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Software Planner
This internet software helps you to improve the quality of your software releases and decrease software maintenance costs by providing you with tools for managing all phases of the software lifecycle. It includes the ability to track functional specifications, project deliverables, appointments, to do lists, test cases, and software defects. Also allows your team to collaborate by sharing documents and participating in discussion forums. Web-based.
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