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Macros
This development tool - Help Desk Reply Automation and Macro Software. Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...) it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks. This shareware is listed under business helpdesk, remote pc category.
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ieSupportManager
This office software is a fully featured helpdesk software utility with a web access module included. Call & problem logging and a fully searchable knowledgebase. Powerful yet easy to use and 32-bit client-server enabled for speed & efficiency with a generous suite of reports. User-defined fields capability with powerful dynamic reporting. Multi-lingual feature and MAPI compliant email facilities built-in.
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AccessAble Help Desk Professional Edition
A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser.
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ieSupportManager Helpdesk
ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed.
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DNA Helpdesk
Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Req
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AccessAble Help Desk Pro Edition
A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser.
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NetSupport Manager Remote Control
Perform remote support and management on multiple systems simultaneously over a LAN, WAN and the Internet with this PC remote control software. Provides speedy, secure remote PC access, dynamic inventory, automated scripting and more. This demo is listed under network, internet remote computing category.
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MP3 To Wave Transformer
This multimedia utility will make it easy to convert MP3 files to Wave files so that you can create your own custom CDs by using CD-Recorder software (usually ship with your CD-Recorder) or edit them in sound editor. This shareware is listed under audio, mp3 category.
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FTP with Standard AES Encryption
Smallest HIPAA compliant file transfer program. Ideal for fast and secure file transferring and sharing on the Internet. No SSL secure connection needed.
Features:
(1) HIPAA compliant.
(2) No installation or setup needed.
(3) Profile locking allows you to safely share your FTP account with others.
(4) Background transfer scheduling.
(5) Command line execution.
(6) Multi-thread file tranferring.
(7) Integrated with Windows Explorer.
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EMCO Monitor Live Connectivity
This tool is a Windows based software that makes it easy and affordable to detect network and server failures, send alerts if a certain host are down. Utilities shareware listed in network, internet trace, ping tools tools.
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Acceleration Pack
The Acceleration Pack includes 6 programs to make your whole PC faster. Evrox will make your Internet faster, NitroRAM will increase system stability and performance, NitroBOOT will decrease boot time, Accelerweb will make your Internet even faster, GluedOn will keep dial-up Internet providers from kicking you offline, and Compress will reduce wasted hard disk space. All these products are included in one simple package with a special discount.
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