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VueChat Express
This office software is a technology which installs a web based Customer Service / Online Help Desk software on your website in a few minutes. The Customer Service software is featured with video/voice chat, Instant Messaging, VoIP and CRM technologies.
crm customer relationship management customer service software company representatives
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Skymol Communicator Live Chat Software
Skymol Communicator is a new multi-media web-hosted customer service and live help system using Voice, Video, Text Chat. On-demand customer service software, help desk software for online sales and customer service. It is easy to use with no software download. It is completely web-based. Our solution establishes a powerful communications interface, creating a live real-time connection between an agent and a web site visitor. Included voice mail.
software help desk media web video record
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Computer Admin Pro
Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Search by virtually any critera. Business shareware Computer Admin Pro is listed in asset management tools.
individual computer snapshot report asset id
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QikFix
The Swiss Army knife of utilities. Comprised of 10 of the most requested Windows utilities. QikFix is a shareware software filed under file utilities utilities.
information screen windows utilities comparison utility
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ECTI
This software is a software to create presentations, demonstrations, simulations, help, support, learning... Taking screenshots, capturing mouse movements , images, Flash animations, Shockwave 3D contents to create movies that can be played from a CDRom/DVDRom and from the Internet on Windows-based systems.
Satisfy your customers avoiding time consuming and expensive work!
Creating help documents and manuals is not boring anymore!
mouse actions dvdrom quality support
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ITPro ToolKit
Quickly search Active Directory for users and computers and manage them across the network. IT support tools are centralized into one utility that can administer users and computers in your Active Directory. ITPro ToolKit is licensed as shareware and filed in network, internet other section.
active directory directory search reset passwords
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Alchemy Network Inventory
Network Administrators use this tool to inventory computers in the corporate networks for the software and hardware configuration, generate software licenses reports, etc. The program does not require the client module to be installed on each individual workstation, but can be configured to inventory all network computers by only copying the files to a single shared folder on a file server. Internet shareware Alchemy Network Inventory is listed in network, internet other tools.
corporate networks etc network databases
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ViewletCam 2
The best and cheapest tool to convert PowerPoint to the web.ViewletCam is an easy-to-use, rich media software tool from Qarbon that enables you to record, edit, enhance and publish full-motion videos from your PC, making it simple to quickly and easily produce compelling interactive content that engages your customers, prospects, partners and employees. ViewletCam 2 is licensed as commercial and filed in graphic apps screen capture section.
animated content business professionals dynamic content
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Public Folder HelpDesk for Outlook
Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or GAL. Open tickets are stored in Outlook and in an Access. Business shareware Public Folder HelpDesk for Outlook is listed in business helpdesk, remote pc tools.
outlook form knowledge base outsourced
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MailCOPA Email Client
MailCOPA, simply the best email client available. It is the most powerful out-of-the-box email client you can purchase to date. Why? Not only is MailCOPA easy to use but it is pre-configured to aggressively combat SPAM and viruses. MailCOPA Email Client is licensed as shareware and filed in communications e-mail clients section.
unread email flags networked computers
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Save-It
It is an automatic file backup tool, designed to save your user files that change constantly or daily. Select the files you want backed up, how often or what time, and forget about it. Your files will be backed up when you want. You can even have it backup your Registry and other system files like System.ini. If you like you can have Save-It do a backup after you leave work and have the computer shut down when the backup is complete.
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Instant Check
Create your client's check right in your office or home and you can create your own checks then fax them or mail them. Instant Check will even do your bookkeeping for you. Instant Check is licensed as shareware and filed in business, utilities, hobbies section.
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AnswerTool
Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve customer satisfaction with clear, consistent answers. This is a great tool for customer support, investor relations, interacting with bidders in auctions, and other email-intensive jobs.
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NT System Sentry
System Sentry finds all corrupted, replaced,
added, incorrect versions, and dates of your system files and replaces
them for you. This helps avoid the often unnecessary and frustrating
task of reinstalling Windows or specific problem programs. This utilities shareware NT System Sentry is categorized under file utilities, backup utilities.
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Registry Watch
The Registry Watch will track changes made to the Registry and file system during software installation and can undo these changes when you want to uninstall the progam, a complete uninstaller. This utilities shareware Registry Watch is categorized under registry utilities.
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ASI FrontDesk Point Of Sale (POS)
ASIFDPOS is a general purpose hotel & motel Point of Sale (POS) software which is can be used in Hotels Motels Restaurant, Bar, Gift Shop etc. It is completely configurable as per property. Menu definition, User define POS Centers / Outlets / Sales Point, KOT, BOT, Touch Screen interface, Detail inventory management, credit card processing, interfacing with cash drawer and receipt printer.
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NewWayService
This business software is incontestably the complete software solution you need for your service management. Whatever your industry, NewWayService allows you to follow efficiently your service requests in an efficient way.
NewWayService allows you to manage work orders, banks of hours, schedule, a knowledge base and a lot more.
NewWayService 2 is incontestably the top solution for all organizations who care about the quality of their service. This shareware is archived under help desk, service, maintenance, mangement, work orders category.
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Info Desk
This internet tool software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems.
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Software Planner
This internet software helps you to improve the quality of your software releases and decrease software maintenance costs by providing you with tools for managing all phases of the software lifecycle. Fully web-based and integrated with email. This internet commercial Software Planner is categorized under internet cm configuration management project management pm quality assurance.
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Freeware HelpDesk CentreDesk Group
CentreDesk is a freeware multi-user helpdesk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken. Freeware HelpDesk CentreDesk Group is a freeware software filed under business helpdesk, remote pc utilities.
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Perfect Companion
Scans the Registry thoroughly finding and removing invalid keys, and making sure that .dll and .ocx files are properly registered. An undo file is created that allows you to easily reverse the changes if a problem arises from any of the modifications. Perfect Companion also allows you to browse and remove items that are tagged to load with Windows startup. A file SnapShot feature is also included. This utilities shareware Perfect Companion is categorized under registry utilities.
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Computer Admin Pro Mac
Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Search by virtually any critera. This shareware is archived under asset management category.
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ViewletCam
This business software is an easy-to-use, rich media software tool from Qarbon that enables you to record, edit, enhance and publish full-motion videos from your PC, making it simple to quickly and easily produce compelling interactive Flash content. ViewletCam is a shareware software filed under presentation tools utilities.
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WinSafe 2001
WinSafe saves all vital information and restores your system back to operating condition when you find yourself in Safe Mode or had a crash. It enables DOS for Windows Millennium when needed. WinSafe 2001 is a shareware software filed under file utilities, backup utilities utilities.
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BridgeTrak Help Desk Software
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom user fields, knowledgebase, asset manager, project organizer, reports, queries, etc. Modules available for 24/7 customer self-help via the Web, automatic issue escalation, and advanced data searches. Integrates with computer inventory software to aid in IT troubleshooting. This demo is archived under business helpdesk, remote pc category.
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Set Point
Automatically set System Restore Points for Windows ME, XP. Set the number of days, and the time you want System Restore Points made. Set Point will do the rest. You always have a current Restore Point in the event you need to restore your computer. Set Point is licensed as shareware and filed in registry utilities, system files, backup - restore section.
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LBE Desktop Helpdesk
Easy to use helpdesk system - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. LBE Desktop Helpdesk is licensed as shareware and filed in helpdesk, help desk, support, customer service section.
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SysAid Help Desk Inventory and Monitoring
SysAid monitors your network, providing information (such as hardware/software) about your assets, and allowing remote control. It also provides help desk, reports, and more.
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System Sentry
This tool finds all corrupted, replaced,
added, incorrect versions, and dates of your system files and replaces
them for you. This helps avoid the often unnecessary and frustrating
task of reinstalling Windows or specific problem programs. System Sentry is licensed as shareware and filed in file utilities, backup utilities section.
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CI Discovery Network Inventory
Comprehensive network inventory software for help desks and IT departments. No client installation required to audit targeted machines. Extensive hardware, software and system configuration data captured for both workstations and servers. Use to enforce software license compliance, IT troubleshooting and asset management. On-board reporting tools, search, HotFix dectection, Product (License) Keys, audit scheduling feature and more.
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CentreDesk Corporate
CentreDesk Corpora is a multi-user help desk solution. One of the four CentreDesk HelpDesk applications, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken. This shareware is archived under business helpdesk, remote pc category.
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WinSafe XP
WinSafe saves all vital information and restores your system back to operating condition when you find yourself in Safe Mode or had a crash. Cannot boot to Windows, you could have if you had WinSafe installed. This utilities shareware WinSafe XP is categorized under file utililies, backup utilies.
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LBE Web Helpdesk
A fully functioning helpdesk system designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/XP operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notifcation. Full Audit trail. etc. Business shareware LBE Web Helpdesk is listed in helpdesk, help desk, support, customer service tools.
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Macros
A time saving tool for your help desk support staff, this utility is ideal for any kind of help desk application. Macros is a Help Desk Reply Automation and Macro Software. Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...) it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks.
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ASI FrontDesk Freeware
ASI FrontDesk is a general purpose hotel & motel software which is can be used as a hotel management software, property management software, hotel maintenance software, hotel reservations software, hotel accounting software, hospitality software. ASI FrontDesk Freeware is licensed as freeware and filed in business accounting, finance section.
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versaSRS HelpDesk
Powerful and feature rich 100% web based helpdesk system. Key features include: Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations, Action Escalations, Billing Module, Asset Management, Contacts Manager, Customizable Call Prioritization.
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