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SysAid IT Management Software
SysAid Help Desk Software is a dynamic and highly intuitive free software solution for small to medium-sized organizations. SysAid provides Helpdesk, Asset Management, Remote Control, Monitoring, Reports and Analysis, Knowledgebase, Live Chat, and IT Benchmarking applications in a simple and easy-to-use package. SysAid manages your systems by automatically scanning your network. Business freeware SysAid IT Management Software is listed in helpdesk, asset management, asset monitoring, live chat tools.
inventory asset management it management
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Skymol Communicator Live Chat Software
Skymol Communicator is a new multi-media web-hosted customer service and live help system using Voice, Video, Text Chat. On-demand customer service software, help desk software for online sales and customer service. It is easy to use with no software download. It is completely web-based. Our solution establishes a powerful communications interface, creating a live real-time connection between an agent and a web site visitor. Included voice mail. This business commercial Skymol Communicator Live Chat Software is categorized under business helpdesk, remote pc.
customer support software demand customer customer service software
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Polar Help Desk Free
This office software is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.
functional web consistent service incident status
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Help Desk for IIS
This office software is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. Help Desk for IIS is licensed as shareware and placed in business helpdesk, remote pc section.
based help desk software frustration help desk software solution
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BridgeTrak Help Desk Software
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom user fields, knowledgebase, asset manager, project organizer, reports, queries, etc. BridgeTrak Help Desk Software is a demo software filed under business helpdesk, remote pc utilities.
tracking software interface data searches
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Jitbit HelpDesk
Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration.
trouble ticket web application ticket software
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ieSupportManager
This business software is a fully featured helpdesk software utility with a web access module included. Call & problem logging and a fully searchable knowledgebase. Powerful yet easy to use and 32-bit client-server enabled for speed & efficiency with a generous suite of reports. User-defined fields capability with powerful dynamic reporting. Multi-lingual feature and MAPI compliant email facilities built-in.
speed efficiency client server problem logging
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LBE Desktop Helpdesk
Easy to use helpdesk system, sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. LBE Desktop Helpdesk is licensed as shareware and placed in helpdesk, help desk, support, customer service section.
share data access microsoft e mail
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versaSRS HelpDesk
Powerful and feature rich 100% web based helpdesk system. Key features include: Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations, Action Escalations, Billing Module, Asset Management, Contacts Manager, Customizable Call Prioritization.
interface application key customer support system
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LBE Web Helpdesk
A fully functioning helpdesk system designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notifcation. etc. Business shareware LBE Web Helpdesk is listed in helpdesk, help desk, support, customer service tools.
microsoft sql server medium sized enterprises oracle
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ViewletBuilder Standard
ViewletBuilder's innovative content creation process has revolutionized the way in which software is presented and demonstrated. The history of online demos can quite literally be divided into a pre-Viewlet era and the post-Viewlet era.
ViewletBuilder's patented content creation mechanism allows users to take a series of completely editable screen captures that are then animated to produce a flawless Flash simulation.
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SupportWizard
FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, customers report that SupportWizard has raised customer satisfaction by 50%, improved customer retention by 80% and improved the efficiency of the service team by 25%.
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Freeware HelpDesk CentreDesk Group
CentreDesk is a freeware multi-user helpdesk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken. This business freeware Freeware HelpDesk CentreDesk Group is categorized under business helpdesk, remote pc.
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ContactSoft InfoTracer
This business software is a personal and workgroup organizer with an easy to use yet powerful interface. It fully integrates several related areas normally spread on different software and databases. So it can easily manage your Information, Documents, Knowledge, Contacts and CRM. This includes from phone, email, fax, letter to tasks, sales or ideas.
The ideal solution for Entrepreneurs, Small Business and Home Business managers and their teams
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ViewletCam
This business software is an easy-to-use, rich media software tool from Qarbon that enables you to record, edit, enhance and publish full-motion videos from your PC, making it simple to quickly and easily produce compelling interactive Flash content. This shareware is archived under presentation tools category.
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Software Planner
This internet software helps you to improve the quality of your software releases and decrease software maintenance costs by providing you with tools for managing all phases of the software lifecycle. Fully web-based and integrated with email. Internet commercial Software Planner is listed in internet cm configuration management project management pm quality assurance tools.
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CentreDesk Corporate
This office software is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
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Polar Help Desk
This business software is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. Business commercial Polar Help Desk is listed in business helpdesk, remote pc tools.
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Defect Tracker
Deliver software solutions to specification, on time and on budget with this powerful change management / configuration management / help desk solution. Tracks functional specifications / test cases / bugs and issues via the web. Defect Tracker is a commercial software filed under bug tracking, defect tracking, software development, requirements management utilities.
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ViewletCam 2
The best and cheapest tool to convert PowerPoint to the web.ViewletCam is an easy-to-use, rich media software tool from Qarbon that enables you to record, edit, enhance and publish full-motion videos from your PC, making it simple to quickly and easily produce compelling interactive content that engages your customers, prospects, partners and employees. This graphics commercial ViewletCam 2 is categorized under graphic apps screen capture.
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Freeware HelpDesk CentreDesk Quotation
CentreDesk Quotation is a multi-user help desk quotations application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign quotations to technicians. Can be used as a stand-alone application or in conjunction with CDRepairs.
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ViewletBuilder
The leader in Flash content creation is now free to use when publishing to a FREE ViewletCentral discovery account. ViewletBuilder makes it possible for anyone to create compelling, animated Flash tutorials, online courses and demos with ease. This graphics commercial ViewletBuilder is categorized under graphic apps screen capture.
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CI Discovery Network Inventory
Comprehensive network inventory software for help desks and IT departments. No client installation required to audit targeted machines. Extensive hardware, software and system configuration data captured for both workstations and servers. This internet demo CI Discovery Network Inventory is categorized under network, internet other.
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Help Desk-99
Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Help Desk-99 is licensed as shareware and placed in helpdesk, help desk, support, customer service section.
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The Help Desk Toolkit
This office software offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. An expanded Edition of the critically acclaimed, first-ever guide to running an effective Help Desk, this toolkit tells you everything you need to know to plan, budget, staff, implement, track, upgrade, and even outsource your organizations Help Desk.
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Computer Admin Pro Mac
Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Search by virtually any critera. This business shareware Computer Admin Pro Mac is categorized under asset management.
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MailCOPA Email Client
MailCOPA, simply the best email client available. It is the most powerful out-of-the-box email client you can purchase to date. Not only is MailCOPA easy to use but it is pre-configured to aggressively combat SPAM and viruses and is fully multi-user and multi-machine capable allowing you to share email between users. In addition to being a great help to small and medium sized businesses, MailCOPA also has some great features for home users. This shareware is archived under communications e-mail clients category.
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Network Management Suite
Complete network management solution containing two must applications for the network administrators. The first component, Alchemy Network Monitor, monitors servers in your corporate network and alerts the Network Administrator in the case of the network failures. The second component, Alchemy Network Inventory, makes the complete network inventory and provides the Network Administrator with the detailed assets report. Network Management Suite is licensed as shareware and placed in network, internet network monitoring section.
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LBE Free Helpdesk
Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators. This business freeware LBE Free Helpdesk is categorized under helpdesk, help desk, support, customer service.
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DEKSI HelpDesk
This internet tool is a powerful and feature rich web based help desk and customer support system that provides organizations with a helpdesk, inclusive discussion forum, and the research capabilities of web surveys. DEKSI HelpDesk has been tested on Linux, Solaris, Max OSX, Windows 2000, Windows XP, 2003 server, Free BSD and AS400 and requires Java RunTime environment.
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SysAid Help Desk Inventory and Monitoring
SysAid monitors your network, providing information (such as hardware/software) about your assets, and allowing remote control. It also provides help desk, reports, and more.
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Public Folder HelpDesk
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Attached files and rich text. Sort tickets. Iinformation from Contacts or GAL. For public folder or shared mailbox. This shareware is archived under business helpdesk, remote pc category.
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NewWayService
This office software is incontestably the complete software solution you need for your service management. Whatever your industry, NewWayService allows you to follow efficiently your service requests (work orders / Jobs) in an efficient way. NewWayService is licensed as shareware and placed in help desk, service, maintenance, mangement, work orders section.
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Computer Admin Pro
Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Search by virtually any critera. Computer Admin Pro is a shareware software filed under asset management utilities.
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Public Folder HelpDesk for Outlook
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.
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Alchemy Network Inventory
Network Administrators use this tool to inventory computers in the corporate networks for the software and hardware configuration, generate software licenses reports, etc. The program does not require the client module to be installed on each individual workstation, but can be configured to inventory all network computers by only copying the files to a single shared folder on a file server.
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