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Lessons Learned Server for Linux
A knowledgebase system allowing to store, access, search and explore knowledge within your organization, department or team. This is a powerful multi-user knowledge-base software that streamlines the collection and sharing of valuable knowledge within an organization. Lessons Learned Server for Linux software is a shareware filed under servers other server applications utilities.
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ThreatSentry
This tool Win Web server Host Intrusion Prevention software defends IIS against new and progressive attack techniques, protects network weak points, overcomes lapses in patch management, and reinforces regulatory compliance. An ISAPI filter hosted in MMC, ThreatSentry compares server requests to a knowledgebase and an evolving system baseline to detect untrusted activity and prevent attacks on Microsoft IIS. Supports Win 2000/2003, IIS 5/6.
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ATAF-Support
The ATAF-Support program is a FREE online web database application that can handle online support request.
ATAF-support run on IIS 4.0/5.0 server or a Linux server with Chilli ASP installed
The ATAF-Support has 4 forms
* A support form where the user can raise a support request
* A reply form where the help desk can answer support questions
* A view form where the users can read the answer
* A Knowledgebase search form
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Responsive Knowledgebase
Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.
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KnowledgeBase Deluxe
KnowledgeBase software for Windows: database management system with ready to use KB database solutions. KnowledgeBase Deluxe allows you to gather, organize, and manage information about all your frequently asked questions, product specification, product troubleshooting, service and support documents. KB Organizer Deluxe is easy to use and very intuitive. Use database solution included in the software or build your own with Designer. This shareware is listed under business helpdesk, remote pc category.
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KM Navigator
Generate sales leads, qualify leads,build favorites and build powerfull Knowledgebase on topics of your interest from the internet quickly and efficiently.The KM Navigator utilises multiple search engines simultaneously and saves a lot of time and money for the user. The results produced by the KM Navigator are accurate and usefull to drive businesses through competition.
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HelpConsole 2006
This development tool is the easiest way to create Help Systems and PDF manuals for your website or to distribute with your software products. Create a 'Help Center' within your existing website that your staff can easily update at anytime from anywhere. Publish online product manuals, product demos, FAQs, knowledgebase articles, PDF manuals, etc. This development tools software is categorized under help tools, help authoring, online help.
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ExEntryC's Junior (knowledgebase)
Build your own knowledgebase for personal and professional use.
Save your knowledge in a database, with powerfull classification, search and filter functions.
NEW: paste images into your text.
Link your knowledge records to websites and/or files of all types or crosslink them to each other.
Arrange and/or sort the knowledge records by subject, by type of information and/or status.
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Cerberus Helpdesk
This internet utility is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more.
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ieSupportManager Helpdesk
ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed. This demo is listed under business helpdesk, remote pc category.
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AyaNova
Provide first class customer service while improving your bottom line with AyaNova?s full control over your entire service department. Starting at just $97.00, minor updates and support always free, AyaNova has powerful features to help manage all aspects of service including automated work orders, dispatching, scheduling, preventive maintenance, searchable knowledgebase, customer equipment tracking, dozens of management reports and much more
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eXpertCommunicator
eXpertSystem's modular coach/session model works to enhance your thinking processes. eXpertCommunicator 7.0 includes modules eXpertWriter, eXpertSpeaker, eXpertScreenwriter (Storytelling) and eXpertEvaluator (Thoroughly Evaluate any situation or opportunity). Explore over 144,000 unique words, phrases and images in enlightening combinations to reveal and inspire ideas that escape "linear" thinking.
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BridgeTrak Help Desk Software
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom user fields, knowledgebase, asset manager, project organizer, reports, queries, etc. Modules available for 24/7 customer self-help via the Web, automatic issue escalation, and advanced data searches. Integrates with computer inventory software to aid in IT troubleshooting. BridgeTrak Help Desk Software is licensed as demo and filed in business helpdesk, remote pc section.
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Word Error Repair
This office software launches Word 2002 or Word XP in a safe mode and starts the hidden support tool to troubleshoot and/or customize Word.
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ThoughtOffice
This office software''s modular coach/session model works to enhance your thinking processes. ThoughtOffice Brainstorming & Innovation Software includes eXpertEvaluator module (Thoroughly Evaluate any situation or opportunity). Explore over 7,300,000 unique words, phrases and images in systematic combinations to reveal and inspire ideas that escape "linear" thinking.
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Whaddidoo Trouble Tracker
Whaddidoo was created to provide a painless user interface to a knowledgebase. As you enter your current problem, our powerful embedded VectorSpace DataBase (VSDB) finds related problems and solutions. Simple fast, and ready to go... exactly what you need.
Just enter the text of the problem, and the text of the solution. When you run into a problem again, you'll have the solution at your fingertips.
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LIVECHAT ContactCenter
This office software is a program for customer support online. It enables real time chat with website visitors or other operators. ContactCenter contains a conjugated feature - Business Instant Messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. ContactCenter is a solution for companies willing to improve online customer support and increase sales. Business commercial listed in business helpdesk, remote pc tools.
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PlusSuite .Net Control Library
PlusSuite is a control library containing custom controls and components to be used with the Microsoft .Net Framework and integrated with Visual Studio.NET. All controls are extensible, flexible and easy to deploy. The library contains high quality controls like listboxes, drop-down controls, popup controls, various editing controls. All the controls use fast and advanced graphic painting and support the Windows XP Themes.
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ieSupportManager
This office and business application is a fully featured helpdesk software utility with a web access module included. Call & problem logging and a fully searchable knowledgebase. Powerful yet easy to use and 32-bit client-server enabled for speed & efficiency with a generous suite of reports. User-defined fields capability with powerful dynamic reporting. Multi-lingual feature and MAPI compliant email facilities built-in. Business demo listed in helpdesk, support, contact management tools.
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Green Desktiny
This internet software is a software that professionally designed for customer support helpdesk.
It is powerful, simple and easy to use, yet with reasonable price.
Since customer satisfaction is a major concern for our daily business in the internet, this product will surely help you to give an excellent support to your customers.
You can easily handle requests from your customers with a powerful ticket management provided by this product.
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rapidHELP
This is rapidHELP
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
Functional Overview
Transparent Data flow
Customer Tickets
Multitasking support
Integral Absence Manager
Uniform GUI for Administrators and Users
Internet Capability
Automatic Timing
Automatical display of new tickets
Statistics
HTML-Functionality
Drag and Drop
Security
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