Outlook Helpdesk helps your support team organize and efficiently work with support cases. Incoming problems and requests are gathered and organized in Outlook, and distributed among your support managers with ease.
Outlook Helpdesk is based on Exchange public folders, which enables simple but efficient information sharing among multiple users. Support cases are stored in tickets, which can be assigned, tracked and supervised. Outlook HelpDesk is a shareware developed by Kalmstrom.nu and listed in helpdesk contact center support outlook exchange tickets cases software.
Version: 7 Released: 3/31/2003
Size: 1.06 MB
Platform: Windows 98, ME, NT 4.x, XP, Windows 2000
Download Link: Download
Keywords: cases helps work efficiently helpdesk team support outlook request ticket issue