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Info Desk
This internet utility software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems.
proprietary web priorities statuses
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Ticket Operator
This internet utility software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems.
staff member support reps help desk solution
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Assistance Desk
This internet software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems.
priorities staff administrator assistance desk
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Freeware HelpDesk CentreDesk Group
CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
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CentreDesk Corporate
This office software is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration. This shareware is archived under business helpdesk, remote pc category.
time tracking current status core elements
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Defect Tracker
Deliver software solutions to specification, on time and on budget with this powerful change management / configuration management / help desk solution. Tracks functional specifications / test cases / bugs and issues via the web. Defect Tracker is licensed as commercial and placed in bug tracking, defect tracking, software development, requirements management section.
bug tracking software case management test cases
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Public Folder HelpDesk for Outlook
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.
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Macros
This software - Help Desk Reply Automation and Macro Software. Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...) it is the ultimate time saving tool for your help desk support staff, idea. Macros is licensed as shareware and placed in business helpdesk, remote pc section.
reply automation f2
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Global Site Support
Customer Relationship Management Solution , Email Tracking / Incident Management, Staff logins with role based security, Timesheet management and reporting , Any languages and double-byte character sets , Comprehensive issue tracking systems, Intuitive customisable interface, Can create standard answer database, Services for retrieving external customer data , No installation or hardware required. This business commercial Global Site Support is categorized under crm.
double byte character external customer customer communication
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Public Folder HelpDesk
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Attached files and rich text. Sort tickets. Iinformation from Contacts or GAL. For public folder or shared mailbox. This shareware is archived under business helpdesk, remote pc category.
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Polar Help Desk
This office and business application is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. This commercial is archived under business helpdesk, remote pc category.
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