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SysAid IT Management Software
SysAid Help Desk Software is a dynamic and highly intuitive free software solution for small to medium-sized organizations. SysAid provides Helpdesk, Asset Management, Remote Control, Monitoring, Reports and Analysis, Knowledgebase, Live Chat, and IT Benchmarking applications in a simple and easy-to-use package. SysAid manages your systems by automatically scanning your network. SysAid IT Management Software is a freeware software filed under helpdesk, asset management, asset monitoring, live chat utilities.
inventory administration asset management
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VueChat Express
This office and business application is a technology which installs a web based Customer Service / Online Help Desk software on your website in a few minutes. The Customer Service software is featured with video/voice chat, Instant Messaging, VoIP and CRM technologies.
video voice customer service solution ip technologies
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BridgeTrak Help Desk Software
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom user fields, knowledgebase, asset manager, project organizer, reports, queries, etc. This business demo BridgeTrak Help Desk Software is categorized under business helpdesk, remote pc.
project organizer escalation help desks
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Skymol Communicator Live Chat Software
Skymol Communicator is a new multi-media web-hosted customer service and live help system using Voice, Video, Text Chat. On-demand customer service software, help desk software for online sales and customer service. It is easy to use with no software download. It is completely web-based. Our solution establishes a powerful communications interface, creating a live real-time connection between an agent and a web site visitor. Included voice mail.
voic software help desk software video mail
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Help Desk for IIS
This office and business application is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. This shareware is archived under business helpdesk, remote pc category.
time and money support ticket server side
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ViewletCam
This office software is an easy-to-use, rich media software tool from Qarbon that enables you to record, edit, enhance and publish full-motion videos from your PC, making it simple to quickly and easily produce compelling interactive Flash content. ViewletCam is licensed as shareware and placed in presentation tools section.
media software qarbon interactive content
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Alchemy Network Inventory
Network Administrators use this tool to inventory computers in the corporate networks for the software and hardware configuration, generate software licenses reports, etc. The program does not require the client module to be installed on each individual workstation, but can be configured to inventory all network computers by only copying the files to a single shared folder on a file server. Alchemy Network Inventory is a shareware software filed under network, internet other utilities.
software licenses network administrators corporate networks
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ContactSoft InfoTracer
This business software is a personal and workgroup organizer with an easy to use yet powerful interface. It fully integrates several related areas normally spread on different software and databases. So it can easily manage your Information, Documents, Knowledge, Contacts and CRM. This includes from phone, email, fax, letter to tasks, sales or ideas.
The ideal solution for Entrepreneurs, Small Business and Home Business managers and their teams. ContactSoft InfoTracer is licensed as shareware and placed in general business, windows apps, organizer, pim section.
information knowledge web addresses entities
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Computer Admin Pro Mac
Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Search by virtually any critera. Business shareware Computer Admin Pro Mac is listed in asset management tools.
tracking software computer admin software asset management
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ViewletBuilder Standard
Easily build Flash animations with no knowledge of Flash
ViewletBuilder makes it possible for anyone to create compelling, animated tutorials, online courses and demos with ease. Business shareware ViewletBuilder Standard is listed in presentation tool tools.
flash simulation viewletbuilder viewlet
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DEKSI HelpDesk
This internet tool is a powerful and feature rich web based help desk and customer support system that provides organizations with a helpdesk, inclusive discussion forum, and the research capabilities of web surveys. DEKSI HelpDesk has been tested on Linux, Solaris, Max OSX, Windows 2000, Windows XP, 2003 server, Free BSD and AS400 and requires Java RunTime environment. This internet shareware DEKSI HelpDesk is categorized under crm, help desk.
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MailCOPA Email Client
MailCOPA, simply the best email client available. It is the most powerful out-of-the-box email client you can purchase to date. Why? Not only is MailCOPA easy to use but it is pre-configured to aggressively combat SPAM and viruses. MailCOPA Email Client is licensed as shareware and placed in communications e-mail clients section.
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CentreDesk Corporate
This business software is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
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Software Planner
This internet tool helps you to improve the quality of your software releases and decrease software maintenance costs by providing you with tools for managing all phases of the software lifecycle. Fully web-based and integrated with email. Internet commercial Software Planner is listed in internet cm configuration management project management pm quality assurance tools.
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Help Desk-99
Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
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Web Help Desk Software for Mac OS X
Intuitive web based help desk software, including: Incident Management - Asset Management - Approval Workflow - Two-way Email Integration - Knowledge Base - LDAP Sync - Reporting. Cross platform service desk software for Mac OS X. This shareware is archived under business helpdesk, remote pc category.
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ECTI
This tool is a software to create demonstrations, simulations, help, support, learning... Taking screenshots, capturing mouse movements, images, animations, 3D contents to create movies that can be played from a CDRom/DVDRom and from the Internet.
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LBE Web Helpdesk
A fully functioning helpdesk system designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notifcation. etc. This shareware is archived under helpdesk, help desk, support, customer service category.
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CI Discovery Network Inventory
Comprehensive network inventory software for help desks and IT departments. No client installation required to audit targeted machines. Extensive hardware, software and system configuration data captured for both workstations and servers. Use to enforce software license compliance, IT troubleshooting and asset management. On-board reporting tools, search, HotFix dectection, Product (License) Keys, audit scheduling feature and more. This demo is archived under network, internet other category.
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Polar Help Desk
This office software is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. Polar Help Desk is a commercial software filed under business helpdesk, remote pc utilities.
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Public Folder HelpDesk
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets stored in Outlook and Access or SQL db. Closed tickets only in the database but can be searched and re-created in Outlook if needed. E-mail history. Statistics tool, KBase. S. This shareware is archived under business helpdesk, remote pc category.
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versaSRS HelpDesk
Powerful and feature rich 100% web based helpdesk system. Key features include: Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations, Action Escalations, Billing Module, Asset Management, Contacts Manager, Customizable Call Prioritization.
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Freeware HelpDesk CentreDesk Quotation
CentreDesk Quotation is a multi-user help desk quotations application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign quotations to technicians. Can be used as a stand-alone application or in conjunction with CDRepairs.
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ViewletBuilder
This graphics tool's innovative content creation process has revolutionized the way in which software is presented and demonstrated. Comes with content management and reporting capabilities when used with ViewletCentral. ViewletBuilder's patented content creation mechanism allows users to take a series of editable screen captures that are then animated to produce a flawless Flash simulation. SCORM & AICC compliant.
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ViewletCam 2
The best and cheapest tool to convert PowerPoint to the web. ViewletCam is an easy-to-use tool that enables you to record, edit, enhance and publish full-motion videos from your PC, and convert it to Flash content. This commercial is archived under graphic apps screen capture category.
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The Help Desk Toolkit
This office software offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. An expanded Edition of the critically acclaimed, first-ever guide to running an effective Help Desk, this toolkit tells you everything you need to know to plan, budget, staff, implement, track, upgrade, and even outsource your organizations Help Desk.
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Public Folder HelpDesk for Outlook
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA. Business shareware Public Folder HelpDesk for Outlook is listed in business helpdesk, remote pc tools.
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LBE Desktop Helpdesk
Easy to use helpdesk system, sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
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Polar Help Desk Free
This office and business application is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. Polar Help Desk Free is a freeware software filed under business helpdesk, remote pc utilities.
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NewWayService
This business software is incontestably the complete software solution you need for your service management. Whatever your industry, NewWayService allows you to follow efficiently your service requests in an efficient way.
NewWayService allows you to manage work orders, banks of hours, schedule, a knowledge base and a lot more.
NewWayService 2 is incontestably the top solution for all organizations who care about the quality of their service.
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Network Management Suite
Complete network management solution containing two must applications for the network administrators. The first component, Alchemy Network Monitor, monitors servers in your corporate network and alerts the Network Administrator in the case of the network failures. The second component, Alchemy Network Inventory, makes the complete network inventory and provides the Network Administrator with the detailed assets report. Network Management Suite is licensed as shareware and placed in network, internet network monitoring section.
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Macros
This development tool - Help Desk Reply Automation and Macro Software. Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...) it is the ultimate time saving tool for your help desk support staff, idea. Macros is licensed as shareware and placed in business helpdesk, remote pc section.
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LBE Free Helpdesk
Free multi-user helpdesk system - no timeouts, no tricks!!! This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Customer Details,Prioritize, Flexible Reports. This business freeware LBE Free Helpdesk is categorized under helpdesk, help desk, support, customer service.
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ieSupportManager
This business software is a fully featured helpdesk software utility with a web access module included. Call & problem logging and a fully searchable knowledgebase. Powerful yet easy to use and 32-bit client-server enabled for speed & efficiency with a generous suite of reports. User-defined fields capability with powerful dynamic reporting. Multi-lingual feature and MAPI compliant email facilities built-in. Business demo ieSupportManager is listed in helpdesk, support, contact management tools.
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AnswerTool
Turn answers into assets! Answer your email in minutes instead of hours. AnswerTool saves your answers and lets you reuse them again and again; You will never have to worry about re-typing a response. AnswerTool is licensed as shareware and placed in email tools, email clients, web authoring section.
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ITPro ToolKit
Quickly search Active Directory for users and computers and manage them across the network. IT support tools are centralized into one utility that can administer users and computers in your Active Directory. Search by the display name, username or computer name. Reset passwords, enable or disable accounts, add or remove users from groups, manage computers over the network and much more...
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