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Alchemy Help Desk
Manage and faster react to the support requests from your users. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the helpdesk software and describes the problem in that request. Alchemy Help Desk is licensed as freeware and placed in network, internet other section.
medium size companies experiences team member
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ieSupportManager
Fully featured helpdesk software utility. Call & problem logging and a fully searchable knowledgebase. Powerful yet easy to use and 32-bit client-server enabled for speed & efficiency. Web access module included. Multi-lingual and MAPI compliant. ieSupportManager is a demo software filed under helpdesk, support, contact management utilities.
globe labels prioritise
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Help Desk-99
Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Business shareware Help Desk-99 is listed in helpdesk, help desk, support, customer service tools.
e mail outlook group share data
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LBE Free Helpdesk
Free multi-user helpdesk system - no timeouts, no tricks!!! This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Customer Details,Prioritize, Flexible Reports. This business freeware LBE Free Helpdesk is categorized under helpdesk, help desk, support, customer service.
prioritize jobs customer address
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Web Help Desk Software for Mac OS X
The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. Web Help Desk Software for Mac OS X is a shareware software filed under business helpdesk, remote pc utilities.
platform service help desk software web based help desk
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Beyond Remote
Telecommute, travel and remotely access your programs and files. Provide remote support through firewalls in seconds using the support e-mail invitation function. Fast, powerful remote access and support software for individuals, businesses, and service providers. Entirely new GUI comes in 6 new themes and 9 languages. Other features include secure 128 bit encryption, remote Wake On LAN/reboot/shutdown, Host status-polling and more. Free Trial.
traditional chinese server connections host user
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SupportCenter
This internet tool is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of emails per hour.
user interface mail accounts knowledge base
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SkyFex Remote Assistant
This internet software is a free service that allows seeing what is happening on the remote computer desktop in real time. This is a secure service, does not require additional software installation and configuration and works transparently through proxy/firewall and NAT networks. SkyFex is Windows based and requires Internet Explorer to run it. This internet freeware SkyFex Remote Assistant is categorized under network, internet remote computing.
real time software installation internet explorer
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SysAid IT Management Software
SysAid Help Desk Software is a dynamic and highly intuitive free software solution for small to medium-sized organizations. SysAid provides Helpdesk, Asset Management, Remote Control, Monitoring, Reports and Analysis, Knowledgebase, Live Chat, and IT Benchmarking applications in a simple and easy-to-use package. SysAid manages your systems by automatically scanning your network. This freeware is archived under helpdesk, asset management, asset monitoring, live chat category.
asset management asset inventory
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HelpBeam
Helpdesk software HelpBeam lets you instantly view and control your customers computer over the internet, across firewalls and proxies. Resolve the issue in real time, using web based remote control. HelpBeam requires no installation or configuration, and is 100% secured with end to end SSL encryption.
proxies desktop view support representative
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Polar Help Desk Free
This office and business application is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.
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VersaFCT Web Form Tool
Create Web Forms and Surveys in minutes! Easy Simple Installation. Simple & Easy to Use Interface. No HTML or Scripting Knowledge Required. Totally Web Based - letting you work via the Internet anywhere in the world. Not Browser Specific - your end users can complete Forms and Surveys using Internet Explorer, Firefox or Netscape. Ability to Create Unlimited Forms and Receive Unlimited Responses. Integrates with versaSRS HelpDesk. This business demo VersaFCT Web Form Tool is categorized under business other.
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Skymol Communicator Live Chat Software
Live chat software with voice/video, live help and live customer support software. On-demand customer service software, help desk software for online sales and customer service. Included voice mail and video mail. Completely web-based, no downloads. This business commercial Skymol Communicator Live Chat Software is categorized under business helpdesk, remote pc.
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rapidHELP
This office software is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Business shareware rapidHELP is listed in desktop tools.
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LBE Web Helpdesk
A fully functioning helpdesk system designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notifcation. etc. This shareware is archived under helpdesk, help desk, support, customer service category.
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Adventnet ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include software license tracking, contract management, purchase management and knowledge management functionalities. This business freeware Adventnet ManageEngine ServiceDesk Plus is categorized under help desk, asset management.
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Polar Help Desk
This business software is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. This commercial is archived under business helpdesk, remote pc category.
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CentreDesk Corporate
This business software is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
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SupportMonkey 2002
For the majority of computer support desks, a large proportion of the time is spent collecting information about the clients system in order to diagnose the problem.
Custom built 'Monkey's will retrieve an entire system configuration from any remote machine and email the report back to you instantly in XML or Text format, dramatically reducing the time you spend tracking problems.
For a complete overview see www.nitrotech.co.uk/monkey.html
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Templates for the Fashion Helpdesk
Try Outlook as helpdesk for customer enquiry at Fashion- and also Clothing companies. This Plugin for the Software Reply-Butler supports you when you with the keeping and also creation of the Fashion text modules for your helpdesk. This freeware is archived under business helpdesk, remote pc category.
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ieSupportManager Helpdesk
ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed. ieSupportManager Helpdesk is a demo software filed under business helpdesk, remote pc utilities.
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Freeware HelpDesk CentreDesk Group
CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
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FullRemoteDisplay
Remote helpdesk software, fast speed ,can capture video. File Drag & Drop supported, copies files from remote computer, records screens and records operations. FullRemoteDisplay is licensed as shareware and placed in network, internet remote computing section.
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Freeware HelpDesk CentreDesk Quotation
CentreDesk Quotation is a multi-user help desk quotations application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign quotations to technicians. Can be used as a stand-alone application or in conjunction with CDRepairs. This business freeware Freeware HelpDesk CentreDesk Quotation is categorized under business helpdesk, remote pc.
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LBE Desktop Helpdesk
Easy to use helpdesk system, sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. LBE Desktop Helpdesk is licensed as shareware and placed in helpdesk, help desk, support, customer service section.
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DNA Helpdesk
Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Requests. Business demo DNA Helpdesk is listed in helpdesk tools.
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Jitbit HelpDesk
Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk is a web based help desk software ("trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web. Jitbit HelpDesk is licensed as demo and placed in business other section.
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