Customer Support Software

 

LIVECHAT ContactCenter

This office software is a program for customer support online. It enables real time chat with website visitors or other operators. ContactCenter contains a conjugated feature - Business Instant Messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. ContactCenter is a solution for companies willing to improve online customer support and increase sales.

ClearImage Barcode 1D Basic

ActiveX easily reads Code39 Code128 Code 93 Interleaved 2of5 and 13 other barcodes from any scanned or faxed image. Automate the data capture with VB C++ or Delphi applications with a high speed solution that comes with FREE SDK and Consulting services. With a simple intuitive interface, the ClearImage product line is robust and easy to integrate, reducing customer support issues and raising productivity. SDK contains code samples and demo app

Instant Demo

This office software is a Windows application that provides a new quick and easy way to create demos and tutorials of your software in the popular Flash format. Instant Demo is ideal for software demonstrations, customer support and training. Editing features include annotated text and interactive hotspots. The demos are small in size, needing only 0.1MB per minute. The Professional version adds new special effects and enhanced viewer interaction.

Green Desktiny

This internet tool is a software that professionally designed for customer support helpdesk. It is powerful, simple and easy to use, yet with reasonable price. Since customer satisfaction is a major concern for our daily business in the internet, this product will surely help you to give an excellent support to your customers. You can easily handle requests from your customers with a powerful ticket management provided by this product.

DEKSI HelpDesk

This internet software is a powerful and feature rich web based help desk and customer support system that provides organizations with a helpdesk, inclusive discussion forum, and the research capabilities of web surveys. DEKSI HelpDesk has been tested on Linux, Solaris, Max OSX, Windows 2000, Windows XP, 2003 server, Free BSD and AS400 and requires Java RunTime environment.

LivehelpGenie

This internet software is a live chat solution that allows Companies to communicate in real time with visitors on their website. It provides online businesses a solution to customer support and proactive selling. Key strengths include: easy setup, enhanced agent productivity, complete customization & easy usage. Since LivehelpGenie is a service you need to signup for free trial at our website.

PowerReuse

This business software is a document assembly software designed for boosting productivity for professionals (sales, project managers, lawyers, government officials, IT professionals, consultants and customer support executives). It builds on top of Microsoft Office (Word, Excel and PowerPoint). PowerReuse lets users access Microsoft Office features through one integrated interface and provides much needed document automation features. This business software is categorized under business office suites, tools.

Backup Manager

This utility offers a 2 Week Free Trial - with no further obligation - of its automated, encrypted, offsite data backup service. Download the software and upload your data in minutes. Full customer support online or toll-free telephone. Eliminates unreliable CD's or tape drives and the time spent in doing data backups manually. Upon your satisfaction of our 2 Week Free Trial, Backup Manager's service continues with a nominal monthly fee.

WebPartner Test and Performance Center

"Test Early, Test Often, Test Right" Execute performance testing, system testing and URL monitoring of web applications. Web Developers, Quality Assurance and Customer Support resources can ensure data accuracy and 24x7x365 uptime of your web applications from inside or outside of your firewall. Perform Stress Testing, Load Testing, Transaction Diagnostics and URL Monitoring of HTTP/HTTPS web transactions and XML/SOAP WebServices. WebPartner Test and Performance Center software is a shareware filed under stress testing, load testing, networking testing, servers, developer, utilities, network, web authoring, server tools, application testing, performance management, performance testing, automated software testing, web services utilities.

KariChat

This internet utility enables webmasters to chat with their visitors in real-time, enabling live help and live support, and providing means to engage the visitor into an instant sale. KariChat software is a demo filed under chat utilities.

Typing Buddy

Main purpose of Typing Buddy is to enable you to type less and write more! Writing emails,articles,even books can be much easier and faster if you can skip typing common phrases all the time.Beside that Typing Buddy can also be used to launch your programs,files,folders or even web pages from anywhere in no time.All you have to do is to assign short string(trigger) to any of above actions and Typing Buddy will do the rest!

Stellar Phoenix Access Recovery - MS Access Recovery Software

Stellar Phoenix Access Recovery Software repairs damaged and corrupted MS Access (.mdb) files with Tables, Queries, Forms, Reports, Macros and Modules. You can restore damaged Access files after instances of accidental format, software malfunction, virus attacks, unexpected system shutdown or even sabotage. The Software supports MS Access 2000/ 2002(XP)/ 2003 and is compatible with Windows 9x/ Me/ NT/ 2000/ XP/ 2003/ Vista

LBE Desktop Helpdesk

Easy to use helpdesk system, sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

Magic Blog

Software that, a simple yet sophisticated blog, is the world''s easiest to use blog software. There is no need to register or login, or even submit. Magic Blog uses cutting edge Ajax technology to automatically submit posts and they appear immediately. Instant Gratification! Uses PHP and Mysql. Free installation service.

Instant Collaborator Enterprise

Corporate Communication Server for Your Company: Instant Collaborator gives your business the resources it needs to conduct Interactive Web Conferencing, Training, Team Collaboration, and Remote Customer Support. Install it on a central machine. Everybody can access the system through a web browser without installing anything. Features include screen sharing, text and voice chat, remote control, private branding,... This shareware is listed under communications chat, instant messaging category.

SwisSQL - Data Migration Tool

AdventNet SwisSQL offers a complete Data Migration Tool that helps the migration of database structures and data across leading databases such as Oracle, IBM DB2, MS-SQL Server, Sybase, SAP DB, PostgreSQL and MySQL. It offers an open, user-friendly, and extensible migration process ensuring reliability and data integrity. SwisSQL offers connectivity to the database through JDBC. It is easy to install & has a user friendly and intuitive GUI.

Adept XML to MDB Conversion Wizard

Converts XML to MS Access(MDB or ACCDB).Automatically maps elements & attributes to columns.Builds relationships between tables mirroring XML structure using primary & foreign keys.Can merge & extract data from many XML files at once.Can process large & complex XML.No user intervention required for mapping XML to tables.Includes command line program for batch conversions.Fast!Includes free upgrades for 90 days.

Xtreeme MailXpert Standard Edition

Mail processing software for Windows. Using this application you can create discussion mailing lists and autoresponders, send bulk mails to your customers and more. Message personalization ("Dear John" instead of "Dear Customer"), fast sending engine, built-in SMTP server (no need to use your ISP's), HTML and plain text messages and much more...

webtopc

This internet tool is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don''t need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at webtopc.com.

LBE Free Helpdesk

Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators.

gReg

So many people want your software, some are thieves. Protect your work! Armor your software against thieves, and safeguards your revenues. Our protection is bulletproof! Out-strips the competition with state-of-the-art encryption that locks out thieves permanently. Smoke your competitors with our customer tracking and technical support history. Distribute an evaluation version of the real product. Allow access to all or part of your product. Development Tools shareware listed in security, registration, anti-piracy tools.

AccessAble Help Desk Client Server

A comprehensive windows and web based help desk system. Utilizes MS SQL Server on the back end. The web interface consists of a combination of .asp and .html tempates. Both the windows and web applications are included in the site license. Registered users receive additional web themes. Version 2.59has many interface enhancements. This business software is categorized under customer support.

SkyFex Remote Assistant

This internet utility is a free service that allows seeing what is happening on the remote computer desktop in real time. This is a secure service, does not require additional software installation and configuration and works transparently through proxy/firewall and NAT networks. SkyFex is Windows based and requires Internet Explorer to run it.

AccessAble Help Desk Pro Edition

A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser.

BeyondPhone

Beyond Phone is the best internet phone service. Now you can make substantial savings on every call you make. It allows you to call from your PC from anywhere to anywhere in the world at lowest rates ever.There are no hidden monthly fees or connection charges, and no minimum call length. Great low international rates as well.

Whizlabs Java Certification (SCWCD) Online Training

Ensure your success in Sun Certified Web Component Developer exam with Whizlabs' instructor-led, online training. Designed and delivered by highly experienced and certified trainer and backed up by "Unconditional Test PASS Guarantee", it is highly convenient and cost effective training, with FREE Whizlabs exam simulator worth 64.95$. Avail group discounts also!!

Huelix ScreenPlay Screen Recorder

This graphics utility is the only screen recorder that can broadcast screen video as Windows Media video. Perform live web casts and product demos off your screen, in addition to standard screen recording features. Record audio from any supported source and even record streaming video. ScreenPlay produces really small files and has several features that make screen recording fun.

Problem Solved

This business software! 4.0 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Import and export your data in .csv format. Multi user ready no extra cost.

DEKSI CRM for Linux

This business software is a feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat.

Vacation Rental Tracker Plus

This software is an easy-to-use rental management software suite for anyone who rents property on a short term basis. * Users can keep track of units that are currently Rented, Reserved, Available for Rent, or Out of Service. * A Customer Database is maintained with a History of past rentals and credit information. * An Availability Checker shows at a glance what units are Rented, Reserved, or Available. * Mac and Windows

Exterminate It!

This utility is a powerful antimalware solution that defends your PC and notebook with ease. Now you can feel the meaning of Real Protection with "Submit State" - the fastest possible responder to virus threats. Get a personal update within 24 hours! Huge, daily-updated Malware Database ensures your protection. Exterminate It! is compatible with other security suites. Guard Yourself, Your House, and Your Family against Digital Threats!

Keyboard Express

This utility is a Windows keyboard macro utility. It allows you to issue just about any series of keystrokes to your windows applications with the touch of a key. These keystrokes can manually be entered in and assigned to over 700 hot keys. In addition, keystrokes can be captured ?on the fly? as you are typing in one of your Windows applications. System date and times, symbols and more can be added for insertion into applications and more!

Polar Help Desk Free

This business software is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.

Public Folder HelpDesk for Outlook

Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.

ICU Conference

We''re not exaggerating. This technology is what the Internet was created for. With it you can talk to your customers while you look them in the eye. You can share files and run each others desktops. Do some serious troubleshooting, work out an idea on a white board. And of course email, multipoint conferencing, voice/video...you get the picture. And one more thing you need to know.

AccessAble Help Desk Professional Edition

A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser.

 

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