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AppTrak is developed or distributed by Measurement And Conversion Software and is licensed as shareware. Monitors and reports on how applications are set up and used through the day. AppTrak is a powerful application monitoring utility which sits in the system tray, and monitors and reports on application set up and application use. It periodically polls what is happening on the desktop and writes the raw monitored data to a DB deployed with the application. At the end of each monitoring period, the data is automatically queried, the results are appended into Textfile Reports on the monitored PC, the DB is refreshed and the Textfile Reports are emailed to a nominated mailbox (if this option is selected), for easy charting and analysis. AppTrak provides the following information: a) an inventory of all applications installed on the monitored desktop b) which applications automatically start on Windows startup c) which Services are running, categorized according to manual-run and auto-run d) which applications are opened and closed, and which processes are started and stopped over the monitoring period e) how many instances of each application is run f) how the applications are used, when, and for how long, during the monitoring period. Its great for Contact Centres or Organizations looking to optimize the workflow of staff who use CRM/ERP applications, since AppTrak reveals whether agents are using the provided applications in the correct way, and at the correct time. Its great as an aid in establishing root cause of poor application performance and responsiveness - AppTrak reveals what the staff member/agent was doing when, for example, excessive or anom...
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