Merlinia - Software Products

Merlinia OutBack

OutBack is about time and people management. How much time is needed to find the right person in your company when a customer calls? How much time is lost when telephone calls are routed to people that are not in the office or not answering? OutBack is also about information. How much more efficiently could your company function if the telephone receptionist, and everyone else, could find an employee based on his/her skills, job description, department name, product competences. OutBack includes feartures: Indication of which employees are available to take a telephone call, Status message indicating current activity and expected time wait . This is a demo listed under calendars and planners category.

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Merlinia Compona

Display multiple users' calenders in one view. Calendar integration and collaboration software product. This is a demo listed under calendars and planners category.

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OutBack

Merlinia OutBack is an advanced in/out board with optional integration to the calendar in Outlook or Lotus Notes. Also available is optional integration with mobile (cell) telephones via SMS and optional integration with Alcatel PBXs. OutBack makes it easy for the receptionist (or anyone else in the company) to determine if an employee is present or not and to find the right employee via an easy-to-use search facility. OutBack requires no administration due to its integration with Active Directory or Lotus Notes. The employee's current status is indicated from his/her calendar information or via manual input. Manual indication of presence/non-presence is extremely easy - just hit one key on the keyboard. business other shareware listed in business other section.

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