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Akeni Help Desk Assistant Enterprise IM
Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staff in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. This internet demo Akeni Help Desk Assistant Enterprise IM is categorized under communications chat, instant messaging.
mail systems worry live help
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Omni Customer Support
This office software allows you to provide better customer support... search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution ...allows new staff to be immediately productive without a costly investment of learning all the known support issues... enables you to track the problem areas of your product so you can see what areas need improvement
problem areas support search engine linear search
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Akeni Live Help 123 - Corporate IM
Akeni Live Help 123 for Corporate Instant Messaging (IM) is a hosted system that allows visitors to your site to chat with sales and support staff in real time. Akeni Live Help 123 - Corporate IM is licensed as demo and placed in communications chat, instant messaging section.
real time session transcripts worry
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Golden Retriever
A completely new class of software.
Automated timesheets - new technology tracks of your time and work and delivers analysis in any form you need - figures for different projects, programs and even individual documents.
Retrieve lost typing - restores lost typing quickly, whatever the cause.
Resolve system problems - users can email tech support a detailed record of events leading up to error.
Privacy ensured with multiple-level security. Golden Retriever is licensed as shareware and placed in productivity section.
pc productivity level security model ensures that
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Privilege Master
As every IT manager knows, security is a trade-off between usability and the level of protection required. For example, to prevent users making unauthorised configuration changes to their system, users are normally given only basic security rights to their system. Privilege Master offers the perfect solution by allowing your users temporarily increased security privileges, using their normal account.
security privileges perfect solution security rights
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Macros
This development tool - Help Desk Reply Automation and Macro Software. Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...) it is the ultimate time saving tool for your help desk support staff, idea. This shareware is archived under business helpdesk, remote pc category.
f1 desk support staff automation
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docUment
This tool is designed to provide accurate and detailed information on all the files visible to your computer. An explorer-like interface displays the file details, including information such as version numbers, and can be both filtered and sorted by any attribute. The displayed files can also be recursive, where files in sub-folders are also shown in the list. All information can be exported to a .csv file. docUment is licensed as shareware and placed in file utilities section.
network administrators csv file folders
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My Training Diary
Software that is a simple PC-based program designed to be used by both novice and elite athletes. It caters for both coached and uncoached athletes, as well as coaches and support staff. This freeware is archived under home, hobby recreation category.
share ideas stakeholders support staff
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MGCS
This office software version 2005 includes an easy to use desktop application, with a redesigned web interface and new Pocket PC applet. All three components can work together and are included in the license price. Ideal for a single user or small support staff. Business demo MGCS is listed in business helpdesk, remote pc tools.
desktop application desktop web support staff
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Polar Help Desk
This office software is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. This business commercial Polar Help Desk is categorized under business helpdesk, remote pc.
spam problem training period consistent service
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MetaLAN
Windows network management & help desk tool with many features such as:
-Remote Control
-Process Control
-Wake On LAN (WOL)
-Shutdown Tool
-WMI Tool
-Health monitor
-Reporting on hardware and Software
-Standalone or Server mode
-Search and modify registries in real time
-Export of data to CSV and HTML
-Centralized access to windows management tools. This utilities shareware MetaLAN is categorized under systems management, network administraton, network tool, computer management, helpdesk.
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Cerberus Helpdesk
This internet utility is a web based email management software created using PHP and MySQL
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Customer Care Computer Software
Web support program facilitate website visitors to directly communicate with company representatives regarding their problems and queries. Help desk support system helps in growth of online based business like e-commerce, Real Estate etc. Internet shareware Customer Care Computer Software is listed in communications chat, instant messaging tools.
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MiraMail
Team-based customer email answering system that improves response time/tracking. Enable your staff to more efficiently respond to your customer emails using existing software tools such as Outlook Express. MiraMail features include threading, grouping, shared access and security to help automate the process of communicating with your customers who can still communicate with you through the most easily understood means possible, email
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Polar Help Desk Free
This office software is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department. Polar Help Desk Free is licensed as freeware and placed in business helpdesk, remote pc section.
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gReg
So many people want your software, some are thieves. Protect your work! Armor your software against thieves, and safeguards your revenues. Our protection is bulletproof! Out-strips the competition with state-of-the-art encryption that locks out thieves permanently. Smoke your competitors with our customer tracking and technical support history. Distribute an evaluation version of the real product. Allow access to all or part of your product. Development Tools shareware gReg is listed in security, registration, anti-piracy tools.
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Mercury Mailroom
Speed up answering emails by storing your best answers in a searchable database. Press a single key to switch back to your email program and paste that answer into the email you are writing. Attach files and use templates to customize each time. Mercury Mailroom is a shareware software filed under email utilities.
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AssetDB
This software is an Asset Database that scans remote PC's, combined with networking and diagnostic tools.
Keeping detailed information on your computers hardware and software, down to the serial number just became easier. AssetDB is licensed as demo and placed in asset management, system utilities section.
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ieSupportManager Helpdesk
Fully featured Desktop and web based helpdesk software system. Includes web interface, email notifications, email logging, knowledgebase and contract management facilities. Easy to implement and use and very competitively priced. Business demo ieSupportManager Helpdesk is listed in business helpdesk, remote pc tools.
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