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DNA Helpdesk
Reduce the TCO (Total Cost of Ownership) by decreasing the number of vendors you are managing, improving help desk support, enforcing configuration standards and effectively migrating to new technologies.
Track and manage licenses using the inventory and application metering functionality. Identify illegal and unused software, providing the necessary knowledge to purchase the optimum number of licenses for your enterprise.
Ensure compliance with corporate configuration standards using the software metering capability to identify and maintain standard desktop configurations and those that fall out of compliance even during server downtimes.
Plan and budget for migrations, ensuring that any desktop changes needed to support an upgrade are effected. DNA allows you to procure the components in advance, plan the work and ensure the installation team is fully prepared at the point of upgrade.
Effective Security Management for identification of missing computer assets such as CD-ROMs, memory, hard drives and even entire computer systems.
Reduce the need for costly physical inventories by removing the need to visit each desktop.
Assisting with Disaster Recovery by transferring the IT information collected by DNA to your contingency plans, identifying where critical users and revenue related PCs are located.
Virus prevention and remedial activities are essential for any enterprise. As DNA Helpdesk works independently of your e-mail server, periodic updates can be distributed to your users even during a virus crisis. This is a demo listed under helpdesk category.
Keywords: dna desktop configurations virus prevention periodic updates effective security management mail server downtimes help desk support remedial activities optimum number computer assets necessary knowledge tco contingency plans physical inventories advance plan personal documents hosting services
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NetSupport School
NetSupport School is Classroom management software. Offering a comprehensive range of features including the ability to display a screen on the students workstation or view up to 16 screens on the Tutor machine simultaneously. As standard, a full testing module is included allowing for the design and delivery of customised tests together with full application and web control modules, ensuring Students use only approved applications on their workstations and visit only approved websites. New features included are lesson timer and planners, pre-plan the scope of the lesson and NetSupport School will continue to advise the teacher on time remaining, when the next action is due and more. Connectivity, no interruption to the Teacher when a Student leaves the class / session. Furthermore, if a Student incorrectly leaves a lesson the teacher has the ability to auto reconnect with that Student. With the addition of the new Student Register, Lesson Plans, Lesson Timer and alerts, and optimised show settings NetSupport School 8 now features a simple "block all Internet Access" option from the toolbar, to compliment the more detailed Internet Monitoring and restriction options.Used in the same way as the "lock / Unlock" feature a teacher can quickly disable all access in a single action from within any area of NetSupport School.NetSupport School 8 features a new tool tab, providing a full page White Board integrated directly within the Tutor console supported with a wealth of drawing tools for improved collaboration within the classroom.The new Whiteboard feature also allows a teacher to add content before making it available to the rest of the class, and can simply "toggle" access and visibility.Open a discussion box that all, or selected students can enter their comments in and that can be viewed by the rest of the class. NetSupport School 8 features significant improvements in the ease of implementation within a Terminal Server environment. This is a commercial listed under education teaching, training tools category.
Keywords: whiteboard netsupport school web control server environment tutor approved applications timer class session lesson plans approved websites single action internet monitoring terminal server pre plan drawing tools classroom management software control modules significant improvements smtp gateways new software
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