New Age Information Technologies Software

Assistance Desk

Assistance Desk software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems. The main characteristic of Assistance Desk are: - Staff Personalization: each staff member can change certain points of his/her account to suit his/her needs. - Staff Permissions: you can assign your staff members to separate departments; - Email Forwards: the system can forward a copy of a ticket and you can use it with a provider that supports Email->Pager gateway to send notifications directly to your pager; - Ticket statistics: the staff administrator can get any information about ticket status and staff members (number of open / closed / served tickets etc.). For Assistance Desk Administrators: - Runs on Apache/IIS - no proprietary web servers; - Easy-to-use menus for managing reps, departments, categories, priorities and statuses; - Runs on with mySQL database; - Built-in reports for keeping track of problems, users and support reps; - Configurable email messages; - Easy customizable pages to fit your organizations needs.

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Online Store Constructor ASP Edition

The product allows you to sell online services (e-shop ownership) using monthly subscription to customers who want to have E-Shop without having to buy and host scripts needed for that. Customers can build their own sleek, professional looking web store in less than 20 minutes with any web browser. They don't need any knowledge of computer programming or web site design all they do is to point and click. Perfect product for online retailers or any business conducting e-commerce on the web. Features Include Online Store Creator Web Store, Store owner control panel, Online Site Editor, Limited amount of Storage Space, Professionally Designed Themes, Domain Hosting (www.yourbiz.com), ECommerce Shopping Cart, Secure Check Out, Order Management/Processing, Site Statistics, SuperUser control panel (store owners management, statistics), Store Directory (categorized by business categories).

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Jobweb Creator

Jobweb Creator 1.3 was created for organizations engaged in recruiting and job seeking. The site allows an easy registration as for JobSeekers so for Employers. Having registered a JobSeeker receives an opportunity to enter his resume on-line. On-line resume will contain all necessary information about JobSeekers, which will help the employer to reproduce the most complete picture of the JobSeeker. Any registered user receives an access to SearchEngine in his category. One can search for job according to suggested criteria or by key field, also to use agent which allows carrying out automatic search of vacancies in DB of Site. Employers registered at site get an opportunity to enter job offers on-line, to search using the suggested criteria, and to use the search agent, which allows to carry out automatic search of JobSeekers in DB. There is administration part on the site, which allows to operate users' accounts, to answer users' questions and to administrate the Resource Center, to view who is visiting site at the moment, on what page is this person and also to add / delete other administrators of the site.

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NewAge Net Serial Driver

While the operation of different facilities, which are connected to a computer via serial port, there may appear the necessity to start up utility program (for these facilities) not in the machine, to which the facilities connect directly, but in the remote machine, that is connected to the facility server via the network (TCP/IP). The developers of the given facilities very often face with such a necessity. For instance, during the debugging in a remote machine or when different people with the help of different machines (which are nevertheless connected to one machine) maintain the same facilities. INSD is designed especially for the solving of these problems. The use of our product gives you the possibility to give the remote access to serial port via TCP/IP. The product consists of three parts: 1. NVSD is a program emulator of serial ports (up to 255) for operational system W2K/XP. 2. NNSD client is the service, which realizes the exchange between NVSD and TCP/IP. 3. NNSD server is a service which realizes the exchange between a real driver of the serial port and TCP/IP. NNSD client and server handle two flows: outcoming and incoming. The client takes the bytes that were transferred to all the virtual ports earlier and then transfers them to the server, which was started up on the other computer. Also the client receives flows from the server and gives the bytes (as those which came from the outside) to NVSD. IP address of the receiving server, port number and the number of the real serial port on the receiver are specified on the client for each port. The server receives the information from clients and then transfers it to the ports specified by them. As for the flows, which came from these ports, the server transfers them to the client as well. Besides the data flow, TCP/IP transfers the overhead information about the condition of different signals on serial port physical contacts.

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Service Center Operator

Service Center software for service centers and workshops. Service Center represents new generation of management software for service centers. It manages full life cycle of repairing and tuning from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of work reports. Service Center Operator is built with intuitive interface bound to terms used in service industry. So, it works with "Equipment" having one or more "Defects". "Equipment" is received from "Client". After 1st stage "Receiving", it goes to 2nd "Estimating", where "Repairs" investigated to be done on this item and so on. Here is brief list of stages: receiving; estimating (defects and repair pricing); customer approval; dry-out (if needed); repairing (in-house or subcontracted); quality check; shipping back to customer. Each Equipment is accounted by it's Model, Model Group, Manufacturer and Serial Number, and can have one or more Accessories (also available for repair). Repair pricing are automatically calculated by Rates assigned to each Model, Accessory depending on Defect found. As already mentioned, Service Center has great "Reports" section, covering all kinds of requests (financial, work related, summaries etc.). We can customize reports for our clients. Service Managem also have strong security features, allowing assignment of proper Users to Groups accessing only to certain features of application. Also Wor if fully language-customizable, so one can translate it quickly to his native language. It was written using Microsoft Visual Basic 6.0, Microsoft SQL Server 7.0 (works under SQL 2000), COM+. SM is fully customizable for customer needs, so it can be even adjusted by customer himself. More complex changes we can provide after determining specification. SM is currently successfully used by many Service Centers.

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Society Manager

Society Manager distinguishes itself from other similar software products due to its flexibility and individuality. Modules edition gives customers the possibility to create e-community practically themselves by selecting the modules which are necessary to their particular online community. # Community Core The Community Core module is the base one. The program operates exactly due to it. He given module is used to administer all core features of the program. Community Core makes it possible for you to be the complete owner of online community. It gives the possibility to manage all the groups of your community (for instance if you have photo community you may divide your members into many groups such as "nature photographers", "extreme photographers", "animal and insects photographers", "professional shoot", "photo amateurs", etc). Community Core also allows you to manage additional modules (chat, forums, daily articles etc.). You may remove them, add them, edit and manage depending on the possibilities you want to submit to your members consideration. Last but not least the base module allows to manage your community members. That is edit, add, remove as well. Community Core Module is called so due to its possibility to administer the rest of additional modules offered for you to select. It is responsible for their management and you can't do without this module. It's the base, the rest is additional. Besides it consists of 2 levels of administrators: A super administrator and a module one. The former has more power and possibilities in managing your community the latter has less possibilities but his main responsibility is additional modules managing.

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RoomSpace Planner

The RoomSpace Planner does exactly what it is said - it helps you to plan your room, and decides how to arrange all of your things to make best use of the space you've got. You'd be surprised at how much difference a bit of moving can make - it can even feel like you've got a completely new room. The RoomSpace Planner will also be useful if you're getting anything new for your room. Where is the best place for a new desk? Will my new wardrobe fit next to the window? Rather than moving heavy things and finding out the places where they don't fit, simply use the RoomSpace Planner to find the best layout for your room first. Thus benefit from buying "RoomSpace Planner v2.0" for Furniture shop is obvious. Your clients will find a new service for themselves. People, planning to buy furniture and visit "RoomSpace Planner v2.0" on Yours site may become interested in the furniture offered by you. Standard complete set of "RoomSpace Planner v2.0" delivery for Furniture Shop: - Core "RoomSpace Planner v2.0" - Sets of furniture items - Database - Virtual tour

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