|
|
Akeni Live Help 123 - Corporate IM
Akeni Live Help 123 for Corporate Instant Messaging (IM) is a hosted system that allows visitors to your site to chat with sales and support staff in real time. This internet demo Akeni Live Help 123 - Corporate IM is categorized under communications chat, instant messaging.
long distance phone calls long distance phone e mail
|
|
|
Akeni Help Desk Assistant Enterprise IM
Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staff in real time. This demo is archived under communications chat, instant messaging category.
long distance phone mail systems support staff
|
|
|
Omni Customer Support
This office and business application allows you to provide better customer support... search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution ...allows new staff to be immediately productive without a costly investment of learning all the known support issues... enables you to track the problem areas of your product so you can see what areas need improvement
linear search relevant issues costly investment
|
|
|
Cerberus Helpdesk
This internet software is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more.
knowledgebase web based email management sla
|
|
|
My Training Diary
This software is a simple PC-based program designed to be used by both novice and elite athletes. It caters for both coached and uncoached athletes, as well as coaches and support staff. This freeware is archived under home, hobby recreation category.
report progress workout performance coach
|
|
|
Mercury Mailroom
Speed up answering emails by storing your best answers in a searchable database. Press a single key to switch back to your email program and paste that answer into the email you are writing. Attach files and use templates to customize each time. This shareware is archived under email category.
hotword keyboard mercury
|
|
|
Polar Help Desk Free
This office and business application is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. Business freeware Polar Help Desk Free is listed in business helpdesk, remote pc tools.
customer service requests management objectives integration language
|
|
|
Polar Help Desk
This office software is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. Polar Help Desk is a commercial software filed under business helpdesk, remote pc utilities.
training period management knowledge incident status
|
|
|
Privilege Master
As every IT manager knows, security is a trade-off between usability and the level of protection required. For example, to prevent users making unauthorised configuration changes to their system, users are normally given only basic security rights to their system. Privilege Master offers the perfect solution by allowing your users temporarily increased security privileges, using their normal account.
support staff member productivity printers
|
|
|
ieSupportManager Helpdesk
ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed.
system features notifications contract management
|
|
|
AssetDB
This tool is an Asset Database that scans remote PC's, combined with networking and diagnostic tools.
Keeping detailed information on your computers hardware and software, down to the serial number just became easier. AssetDB is a demo software filed under asset management, system utilities utilities.
|
|
|
MetaLAN
Windows network management & help desk tool with many features such as:
-Remote Control
-Process Control
-Wake On LAN (WOL)
-Shutdown Tool
-WMI Tool
-Health monitor
-Reporting on hardware and Software
-Standalone or Server mode
-Search and modify registries in real time
-Export of data to CSV and HTML
-Centralized access to windows management tools
|
|
|
gReg
Armor your work against thieves. Safeguard your revenues. Our protection is bulletproof! Out-strips the competition with state-of-the-art encryption that locks out thieves permanently. Distribute an evaluation version of the real product. This development tools shareware gReg is categorized under security, registration, anti-piracy.
|
|
|
MiraMail
Team-based customer email answering system that improves response time/tracking. Enable your staff to more efficiently respond to your customer emails using existing software tools such as Outlook Express. MiraMail features include threading, grouping, shared access and security to help automate the process of communicating with your customers who can still communicate with you through the most easily understood means possible, email
|
|
|
docUment
This software is designed to provide accurate and detailed information on all the files visible to your computer. A simple explorer-like interface displays the file details, including information such as version numbers, size and folder. This shareware is archived under file utilities category.
|
|
|
Macros
This development tool - Help Desk Reply Automation and Macro Software. Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...) it is the ultimate time saving tool for your help desk support staff, idea. This development tools shareware Macros is categorized under business helpdesk, remote pc.
|
|
|
Golden Retriever
A completely new class of software.
Automated timesheets - new technology tracks of your time and work and delivers analysis in any form you need - figures for different projects, programs and even individual documents.
Retrieve lost typing - restores lost typing quickly, whatever the cause.
Resolve system problems - users can email tech support a detailed record of events leading up to error.
Privacy ensured with multiple-level security. Golden Retriever is a shareware software filed under productivity utilities.
|
|
|
MGCS
This office software version 2005 includes an easy to use desktop application, with a redesigned web interface and new Pocket PC applet. All three components can work together and are included in the license price. Ideal for a single user or small support staff. MGCS is a demo software filed under business helpdesk, remote pc utilities.
|
|
|
Customer Care Computer Software
Online web chat program enables visitors of your site to connect with company executives in real time regarding their queries about the product or services. Software allows company representatives to provide instant answer to all their queries and problems by using pre written and canned messages. Application transfer chat session from one executive to another in case visitor requires any additional support regarding company products.
|
