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CI Discovery Network Inventory
Comprehensive network inventory software for help desks and IT departments. No client installation required to audit targeted machines. Extensive hardware, software and system configuration data captured for both workstations and servers. Use to enforce software license compliance, IT troubleshooting and asset management. On-board reporting tools, search, HotFix dectection, Product (License) Keys, audit scheduling feature and more.
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Intelligent Mailbook
This internet utility is a free, professional, project-based e-mail program for small business and home office use. It stores messages and message receipts in a new intuitive way, and uses an ?Archive? for easy back-up and restore of messages. It has powerful automatic Tracking number (?support ticket?) generation and processing - ideal for help desks and service departments! This internet software is categorized under e-mail clients.
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BridgeTrak Help Desk Software
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom user fields, knowledgebase, asset manager, project organizer, reports, queries, etc. Modules available for 24/7 customer self-help via the Web, automatic issue escalation, and advanced data searches. Integrates with computer inventory software to aid in IT troubleshooting.
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IAP In-Business Announcement Player
The IAP Plays in-business public address announcements using a computer with a standard sound card. Features autoplay and manual announcements, automatic background music fade, microphone connection (which also fades music), ability for all users on a network to play announcements, date-time validity checking and day-part volume changes.
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MailCOPA Email Client
MailCOPA, simply the best email client available. It is the most powerful out-of-the-box email client you can purchase to date. Not only is MailCOPA easy to use but it is pre-configured to aggressively combat SPAM and viruses and is fully multi-user and multi-machine capable allowing you to share email between users. In addition to being a great help to small and medium sized businesses, MailCOPA also has some great features for home users. This internet software is categorized under communications e-mail clients.
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WinRemotePC Lite
WinRemotePC is a program that allows you to work on a remote PC as on your local computer. With WinRemotePC, you can see the desktop of a remote machine and control it with your local mouse and keyboard, just like you would do it sitting in the front of that computer.You can also transfer files between machines, copy data via the Windows clipboard, and more. WinRemotePC Video Driver technology provides the ultimate performance. FREE version!
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WHOS-IN Pro In-Out Board
WHOS-IN Pro is an easy to use Windows in-out board program for businesses that need to keep track of who's in and who's out of the office. With WHOS-IN there is no more time wasted checking a wall-mounted Office Board to see if someone is In, Out, or at Lunch... all the information you need is presented on screen in an easy to read format.
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BMS Business Music System
The BMS Business Music System is a powerful hard disk based background music player. Features ~ Automatic music selection and mixing according to set rotation rates and day-part scheduling ~ Auto-playing optional recorded announcements at set times or at specified intervals in addition to manual user-play announcements ~ Optional microphone connection ~ Automatic time of day volume changes (when, for example, your business might be noisier).
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Huelix ScreenPlay Screen Recorder
This graphics tool is the only screen recorder that can broadcast screen video as Windows Media video. Perform live web casts and product demos off your screen, in addition to standard screen recording features. Record audio from any supported source and even record streaming video. ScreenPlay produces really small files and has several features that make screen recording fun. Huelix ScreenPlay Screen Recorder is licensed as shareware and filed in screen recorder, screen video capture, presentation tools section.
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ReplyWith
Tool integrated to Microsoft Outlook e-mail toolbar allows you to reply or forward e-mail with a predefined template. Create a new template as easily as a new e-mail or use your existing e-mails as templates. Organize email templates into subfolder structure to get a quick access to your Templates. Share you templates by forwarding them as e-mails to your coworkers. After installing the ReplyWith they will start using them.
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WHOS-IN Pro In Out Board
WHOS-IN Pro is an easy to use Windows in-out board program for businesses that need to keep track of who''s in and who''s out of the office. With WHOS-IN there is no more time wasted checking a wall-mounted Office Board to see if someone is In, Out, or at Lunch... all the information you need is presented on screen in an easy to read format.
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Personal Knowbase Reader
This office software is a viewer for data files created by Personal Knowbase freeform notes manager software. Share Knowbase content with friends or co-workers, even if they don''t have a copy of Personal Knowbase. Provides read-only access to files, so you can view, search, export, and print Knowbase articles, but not modify articles or create new ones. PK Reader reads files created by Personal Knowbase version 2 or 3. Free for personal use.
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SupportMonkey 2002
For the majority of computer support desks, a large proportion of the time is spent collecting information about the clients system in order to diagnose the problem.
Custom built 'Monkey's will retrieve an entire system configuration from any remote machine and email the report back to you instantly in XML or Text format, dramatically reducing the time you spend tracking problems.
For a complete overview see www.nitrotech.co.uk/monkey.html
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APassword
This utility allows you to generate either single or batches of random passwords.
You can select from a range of character options including: Letters, Numbers, Symbols, Case Selection and more. These passwords can then be saved to disk in CSV or one per line format.
At the click of a button the password is displayed in HUGE characters to make it easy to read out to customers or users.
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CannedResponses
Simplify repetitative tasks with Microsoft Outlook addin integrated to email toolbar. It significantly simplifies the process of sending numerous or repetitive emails. Create Canned Text, email Templates, Attachments/Documents, Messenger like Emoticons (smiles), organize it all in Subfolders/Submenus, and make your professional personalized email response in just few clicks. Assign a "Hot" button to Canned and access it from the items toolbar: email, tasks, appointments, notes.
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Owl Commander
This tool is a complete solution for managing files for Windows Computer. It''s easy-to-use and powerful application designed for users of all levels, from new users, feel themselves non-comfortable with Windows Explorer, and to experienced users who need a powerful file manager, affording all means necessary.
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The Help Desk Toolkit
This business software offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. Business shareware listed in business other tools.
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enable Virtual Desktop
This tool includes: customizable desktop size, hotkey desktop switching, mouse and window selectors, fully customizable appearance (including different wallpaper/patterns/colors for each desktop). Customise the mini-window via semi-transparent display, titlebar control, both Taskbar and SysTray icons, Always on top and Autohide facilities, contents mode (exact miniature replica of your desktop), desktop themes and global hotkeys.
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