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TeamKB for Outlook
Enterprise-grade knowledge base allowing your team to document best practices and solutions to common problems. Share articles among your team and use them to reply time-consuming and repeated queries from your customers. Reduce customer support, improve staff productivity and eliminate time wasted searching for information all inside Outlook. Article can be inserted inline, or attached as PDF, XPS or MHT document to the reply email.
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General Knowledge Base
This program provides you an opportunity to create and manage your own knowledge base: creation of your own knowledge base becomes quick and simple. The program's interface makes it easy to use and handle. Being simple and easy to use, it is also a very effective tool for creating your own knowledge base, to keep all of your information and documents in system and easy to reach.
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Home Brew Kit Master
Software that is a program for recording the details of your home brews, printing reports, generating tasting sheets, and providing a searchable knowledge base of tips on home brewing.
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ManageEngine SupportCenter Plus
This business software is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Customer Support. This freeware is archived under business helpdesk, remote pc category.
customer case supportcenter customer service support
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KBase for Outlook
A knowledge base that runs completely in an Exchange public folder. No extra windows - knowledge base available right inside Outlook. No new client installation. Environment users aalready know. Off-line possibilities. All versions of MS Outlook. Rich text, .html and attached files can be used in knowledge articles. Full text searching. Publish articles to .htm files with expandable index. Drop-down combo boxes for Problem category and type. Business shareware KBase for Outlook is listed in business databases, tools tools.
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Web Help Desk Software for Mac OS X
Intuitive web based help desk software, including: Incident Management - Asset Management - Approval Workflow - Two-way Email Integration - Knowledge Base - LDAP Sync - Reporting. Cross platform service desk software for Mac OS X. This business shareware Web Help Desk Software for Mac OS X is categorized under business helpdesk, remote pc.
mac os x platform service life cycle management
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powerKNOW
This office software is a web-based Knowledge Management Solution to save and share knowledge. Create your own Knowledge Base or Document Management System. It is very effective in managing different forms of existing Knowledge or creating new KnowHow. Critical and valuable Knowledge of an organization can be saved, structured, shared and transferred back into the business processes.Retrieval of Knowledge and Information can be significantly speeded up. powerKNOW is licensed as shareware and placed in business, finance database managers, business, finance project management, business, finance office tools section.
parameters initial installation central knowledge base
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Knowledge Base
This office and business application is easy to use, has a straight forward design, has a handy Search feature, and works great on networks! You can also easily change the database path inside or outside of Knowledge Base. This business shareware Knowledge Base is categorized under database, knowledge mangement.
handy search feature database path knowledge base
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Delphi Knowledge Base
Unique collection of Delphi tips and articles where Delphi programmers can find ideas, solutions and share their experience. This version of Delphi Knowledge Base gives user even more functions - new sorting, filtering and grouping criteria, bookmarking system and greatly improved DKB Update tool and new interface.
print preview article search new articles
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Personal Knowbase
Take control of your notes with Personal Knowbase. This freeform text organizer uses a keyword-based system to store and retrieve related information quickly and easily by association. Make a personal knowledge base of your research notes, messages, and ideas. Imports many file types, including Cardfile files. Tag important notes for instant access. Links to web sites, e-mail addresses, and files within notes. No limit to size of the database. This shareware is archived under organizers, notes management, pims, text editing tools, research tools, writing category.
personal knowledge base clipboard queries
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NewWayService
This office software is incontestably the complete software solution you need for your service management. Whatever your industry, NewWayService allows you to follow efficiently your service requests (work orders / Jobs) in an efficient way. Business shareware NewWayService is listed in help desk, service, maintenance, mangement, work orders tools.
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Help Desk for IIS
This office and business application is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your customers or technicians except web browser. Open support requests via login or send an email to create a support ticket. This business shareware Help Desk for IIS is categorized under business helpdesk, remote pc.
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Arovax NoSpam
This internet utility - unique spam filter for MS Outlook, powerfull anti spam solution which blocks spam, advanced Spam Learning Filter, award winning Anti-Spam Software created by Arovax Company. Arovax NoSpam does not require spam list updates. Arovax NoSpam is a commercial software filed under security, anti-spam, spamfilter utilities.
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SupportCenter
This internet tool is powerful and easy-to-use Helpdesk and Customer Support software developped for companies that handle big load of email support tickets per day. Very easy to learn and to use, intuitive, and powerful. This internet commercial SupportCenter is categorized under communications other e-mail tools.
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Public Folder HelpDesk for Outlook
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA. Public Folder HelpDesk for Outlook is licensed as shareware and placed in business helpdesk, remote pc section.
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Advanced PDF Manager
This utility is a unique combination of PDF search and conversion tool, the way to retrieve information from valuable Adobe Acrobat documents.
Get free from managing PDF documents with unique .pdf search and conversion tool. Advanced PDF Manager is a shareware software filed under office applications file managers, file utilities file managers utilities.
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Stauri Solo
This product is a complete solution for building intelligent interactive online agents for a variety of purposes. It enables you to deliver content in an interactive and intuitive way. Stauri Solo is a shareware software filed under web development, groupware, agent builder utilities.
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Personal Knowledge System
This office software is a knowledge tool. Its purpose is to extend an individual's memory and facilitate the efficient organization of information into knowledge. Business shareware Personal Knowledge System is listed in knowledge system, knowledge tool, personal information manager tools.
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ZoneIDTrimmer
This tool helps to detect and remove an alternative data stream (Zone.Identifier) stored by Windows in files downloaded from the Internet or email attachments saved on your disk, causing a security warning when these files are used. Utilities freeware ZoneIDTrimmer is listed in security, privacy other tools.
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Outlook HelpDesk
Outlook Helpdesk helps your support team organize and efficiently work with support cases. Incoming problems and requests are gathered and organized in Outlook, and distributed among your support managers with ease. This business shareware Outlook HelpDesk is categorized under helpdesk, contact center, support, outlook, exchange, tickets, cases.
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i*write
This business software has been designed from the ground up as the journal writing tool for professionals. It runs on operating systems from Windows 98 to Windows XP and beyond and has very strong navigation capabilities and industrial-strength full-text search. This business commercial i*write is categorized under journal writing.
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Trellian SEO Toolkit
The Trellian SEO Toolkit is a Search Engine Optimization application that features all the Search Engine Optimization tools you will ever need to manage your web site and reach the top of the search engines! Available in multiple languages. This internet shareware Trellian SEO Toolkit is categorized under web development other.
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KnowledgeBase Deluxe
KnowledgeBase software for Windows: database management system with ready to use KB database solutions. This business shareware KnowledgeBase Deluxe is categorized under business helpdesk, remote pc.
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LifeJournal
Software that is the complete journal software. It keeps you organized, provides you with inspiration, helps you save time, stay focused, and enables you to view your entire life with ease. Enjoy a unified, simple, and secure place to record and organize all your writings. Insert graphics and links to web sites, to other files, and to other entries. Easily assign topics to entries and passages without interfering with the writing process.
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Polar Help Desk Free
This office and business application is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. Business freeware Polar Help Desk Free is listed in business helpdesk, remote pc tools.
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SmartRoster
This office and business application is a powerful scheduling tool for non-profit and commercial organisations that generates schedules easily, quickly and accurately. Its automatic scheduler is the most powerful in its class. Create superb schedules first go, eliminate bias and guesswork, and satisfy complex scheduling demands with ease. With fully automated or manual scheduling, completed schedules can be exported to Word for cosmetic changes, and distributed by email.
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Jitbit HelpDesk
Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk is a web based help desk software ("trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web. Jitbit HelpDesk is licensed as demo and placed in business other section.
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FactotumNOW IT Management Repository
A complete IT Management system! FactotumNOW IT Management Repository consolidates data on your network into consistent views (Asset Management) and is the platform for customer interaction when it comes to Request and Incident Tracking. Internet commercial FactotumNOW IT Management Repository is listed in network, internet network monitoring tools.
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LifeJournal For Writers
LifeJournal for Writers keeps you organized, provides inspiration and instruction, focus, and helps productivity and tracking of submissions with ease. Enjoy a unified, simple, and secure place to create and store your writing. Miscellaneous demo LifeJournal For Writers is listed in home, hobby personal interest tools.
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Bug Tracker Deluxe
Bug tracking software for Windows: database management system with ready to use bug-tracking database solutions. This shareware is archived under development debugging category.
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Outlook KBase
Software that is a knowledge base that runs completely in an Exchange Public folder. No extra windows. Works with all versions of MS Outlook®. Rich text, html and attached files can be used in knowledge articles. Full text searching. This freeware is archived under education reference tools category.
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Microcafe Concept
Restaurant Software for the management of your restaurant provided by Microcafe. Microcafe Concept features reservation, booking, table management, customer management, increased customer satisfaction and maximized table turnover. Microcafe Concept is a shareware software filed under food and beverage, vertical markets utilities.
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AVIRA Antivirus for Windows Desktop
Reliable antivirus solution, that constantly and rapidly scans your computer for malicious programs (such as viruses, Trojans, backdoor programs, hoaxes, worms, dialers etc). Repair, delete, block, rename and quarantine suspicious programs or files. This utilities shareware AVIRA Antivirus for Windows Desktop is categorized under security, privacy anti-virus tools.
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rapidHELP
This is rapidHELP
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
Functional Overview
Transparent Data flow
Customer Tickets
Multitasking support
Integral Absence Manager
Uniform GUI for Administrators and Users
Internet Capability
Automatic Timing
Automatical display of new tickets
Statistics
HTML-Functionality
Drag and Drop
Security. rapidHELP is licensed as shareware and placed in desktop section.
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Advanced Forums
This internet utility is an Advanced Portal product offered to any website hosted with us. It is capable of running any kind of forums online. It allows users to communicate and share information, get support, and discuss issues online. Advanced Forums is a shareware software filed under asp, software, hosting, portal, ebusiness, ecommerce, internet, forums, online forums utilities.
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powerDOCUMENTS
This business software is a complete Knowledge Management Solution for the small and medium size companies as well as for a single person to keep valuable knowledge available to them. Build knowledge bases to document, manage, and retrieve valuable information. powerDOCUMENTS is a shareware software filed under business pims, calendars utilities.
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