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VueChat Express
This office and business application is a technology which installs a web based Customer Service / Online Help Desk software on your website in a few minutes. The Customer Service software is featured with video/voice chat, Instant Messaging, VoIP and CRM technologies.
crm customer relationship management management functions website visitors
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ManageEngine SupportCenter Plus
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier. This business freeware ManageEngine SupportCenter Plus is categorized under business helpdesk, remote pc.
customer relationships service portal customer product
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LBE Web Helpdesk
A fully functioning helpdesk system designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/XP operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notifcation. Full Audit trail. etc. This shareware is archived under helpdesk, help desk, support, customer service category.
microsoft web helpdesk web server
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Help Desk for IIS
This office software is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your customers or technicians except web browser. Open support requests via login or send an email to create a support ticket.
support ticket web based help desk software based help desk software
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Claymore Card Filer
The Claymore Card Filer allows you to create a list of individuals and their contact information and sort them by resource and class. This system is particularly useful for sales and customer service staff. Each staff member (resource) can have their own list of contacts and organize them as they see fit. Each contact has a series of custom fields that can be used to track various useful bits of information.
customer service staff support forum claymore
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Radix
This office software is a complete client/server software solution that integrates and centralizes key business functions. Radix blends together contact management, customer service and support, time tracking and billing, expense tracking, scheduling, and electronic communication. Users can take full advantage of it's powerful features whether they're in the office, at a remote location, or even at home. Easy to use, reliable, fast and powerful. $99 per user.
feature restrictions flexiblity business functions
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Group Mail Manager Premier
Group Mail Manager is easy and affordable web-based email response, tracking and management software, that allows you to manage, process, and track messages sent to generic email inboxes such as sales@, support@, and info@; instantly access the entire email history of any customer and use standard response templates. GMM can work with Sales and Marketing Departments, Customer Service and Support Departments. Business shareware Group Mail Manager Premier is listed in communications e-mail clients tools.
group mail support departments email accounts
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VueChat Enterprise Server
VueChat is a Customer Service software for the Government and Corporations, web based, featured with live video chat, VoIP and Customer Relationship Management (CRM) functions. VueChat Enterprise Server is licensed as shareware and placed in customer service section.
web browser instant messages live video chat
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LIVECHAT Contact Center
This software is a live chat software solution to provide online customer service and support sales through website. Contact Center provides website visitors with free contact channel with the website owner, customer support or sales agents. Application helps in recognizing customer needs, monitoring web traffic and providing help with canned answers. It is a solution for companies willing to improve their communication with customers.
top security outlook synchronization canned answers
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Skymol Communicator Live Chat Software
Skymol Communicator is a new multi-media web-hosted customer service and live help system using Voice, Video, Text Chat. On-demand customer service software, help desk software for online sales and customer service. It is easy to use with no software download. It is completely web-based. Our solution establishes a powerful communications interface, creating a live real-time connection between an agent and a web site visitor. Included voice mail.
customer support software media web software help desk
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Queuing Model Excel
Calculate the optimum number of customer service staff to minimise your costs. Determine the number of customers waiting, average waiting time, and service staff utilization. Review the impact of changes in service point numbers on total costs. The model considers customer arrival and service rates, the cost of service staff, and the loss of profit contribution due customer waiting time (dissatisfaction). This business shareware Queuing Model Excel is categorized under general business, business productivity, business support, financial tools.
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Follow-up Mailer Autoresponder
Follow-up Mailer is an automated system that instantly emails information to your potential customers. It can automatically followup with them over the coming days, weeks, and months. You can send one or more messages at preset time intervals. This internet shareware Follow-up Mailer Autoresponder is categorized under communications e-mail list management.
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Casino DelRio
More than 58 FREE online casino games at Casino DelRio. Download and play these fun casino games
for free or real money. Register with Casino DelRio and receive up to $75 FREE in casino chips or up
to 200$ to start you on your way to winning. Casino DelRio is licensed as freeware and placed in gambling, online casinos, card games, board games, black jack section.
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LIVECHAT ContactCenter
This business software is a program for customer support online. It enables real time chat with website visitors or other operators. ContactCenter contains a conjugated feature - Business Instant Messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. ContactCenter is a solution for companies willing to improve online customer support and increase sales.
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LivehelpGenie
This internet software is a live chat solution that allows Companies to communicate in real time with visitors on their website. It provides online businesses a solution to customer support and proactive selling. Key strengths include: easy setup, enhanced agent productivity, complete customization & easy usage. Since LivehelpGenie is a service you need to signup for free trial at our website.
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WishCast Wizard Gift Registry
This script provides anyone, particularly small-to mid-size retailers and their Web developers, with an easy way to add universal wish list or gift registry functionality to any Web site or online store, literally placing an add to wish list; button next to any "buy" button or product listing. Learn more about this service, including script customization options, by visiting www.stepcast.com/wishcast.
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Vuechat
This office and business application allows customers to contact you through their web browser (Internet
Explorer or Netscape Navigator), to load up a 1-1 chat applet - with
streaming webcam image. As a representative, you can converse with up
to 6 conversations simultaneo
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Commodorecasino
Designed with the pleasure of the player in mind, Commodore elegant and user-friendly software offers a full suite of traditional interactive casino games including slots (12 games), video poker (15 games), blackjack, roulette and keno. Games freeware Commodorecasino is listed in card games, gambling tools.
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DCS NetConceal Anonymizer
NetConceal implements SmartProxyTM technology to bounce your connections through our super secure network of Proxies. This technology even allows you to bypass firewalls to play your favourite games like World of Warcraft and Runescape. Never again will your work or school stop you from using MSN, AIM or Yahoo Messenger.
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Service Center Operator
This utility software for service centers and workshops.
Service Management represents new generation of management software for service centers. It manages full life cycle of repairing and tuning from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of work reports.
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AliveChat
This business software allows you to connect with and track your web site visitors in real-time via a browser based live chat interface. Your company can now offer live support software to customers while increasing sales with Proactive chat. Some features include proactive sales chat, unlimited operator and client chat sessions, real-time site monitoring, repeat visitors identification, full customization, and site metrics and performance analysis tools.
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Advent ScanXPress
Probably the best feature of this product is the ability to integrate with just about any application. By specifying fields to track on forms and how they relate to other forms, e.g. Invoice Entry to Invoice Payment, one will always have the information at just a click of a button.
Customer service representatives are now empowered to respond to inquiries in a real-time fashion while the customer is on the phone. With just a few clicks, one can relate to all history concerning a customer, supplier or even a transaction.
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Voicent IVR Studio
IVR Studio for easy development of interactive voice response system. Quick development and deployment of music on hold, voicemail, auto attendant, voicemail to email, and other inbound call applications. Business freeware Voicent IVR Studio is listed in communications telephony tools.
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Stauri Solo
This product is a complete solution for building intelligent interactive online agents for a variety of purposes. It enables you to deliver content in an interactive and intuitive way. This internet shareware Stauri Solo is categorized under web development, groupware, agent builder.
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Polar Help Desk
This office software is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. Polar Help Desk is a commercial software filed under business helpdesk, remote pc utilities.
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CyberDialer Basic
Database driven phone dialer program for business or personal use. Works with any 'head-set / microphone' compatible telephone that connects to the computer's modem. Keeps Hands Free to update and call a potential of 16 MILLION customer records. SAVES MONEY AND TIME and PAYS FOR ITSELF 'by eliminating the cost of mis-dialed phone numbers. To be used by any other organization where repetitive phone calling and record-keeping is essential.
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AutoFollowup
Follow up with customers, sending them unlimited autoresponders with a personal touch. Administrate all autoresponders from any web browser, adding unlimited letters and unlimited lists.
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Cute Live Support
Cute live support is a real-time online chat support based on AJAX technology. This cost effective tool can help you sell your product online and give superior customer support service. With just the click of the mouse, your web site visitors contact. This shareware is archived under web development asp, php category.
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Plastic Book
Software that: Designed to make keeping track of all kinds of plastic cards as easy as possible. It can be used for credit cards, bank client cards, library cards, etc.
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Business Letter Professional
Best letter-making software for marketing managers, home businesses, consultants, accountants, secretaries, customer service, HR managers, and CEOs. Includes more than 1000 typical business letter templates. Business Letter Professional is a shareware software filed under word processing utilities.
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TOAD for DB2 UDB
Toad® for DB2 UDB is a database development solution that provides productivity features for rapidly creating and executing queries, automating database object management, developing SQL code, and instant access to DB2 expertise. TOAD for DB2 UDB is licensed as freeware and placed in db2, ibm, db2 udb, database section.
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CustomerReach
Create live chat option on your web site. Monitor web site activity in real-time and invite visitors to chat with you. Increase sales and enhance customer support by providing a live person to chat with visitors while interest is high. Learn how visitors are using your site. Track the keywords that brought the visitor to your site and use geolocation to view the location of the visitor and improve the effectiveness of your advertising. CustomerReach is licensed as commercial and placed in communications chat, instant messaging section.
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PHP Inventory
This is a free, open-source, web-based inventory tracking solution, designed to provide small businesses the efficiency of large companies. PHP Inventory Control reduces costly inventory errors, improves customer service, and will increase the value of your business. PHP Inventory is easy to use and implement without the cost or complexity of larger inventory tracking systems. PHP Inventory is a freeware software filed under business inventory, barcoding utilities.
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Zero Ads Pop-Up Stopper and Ad Blocker
ZeroAds is not just another popup blocker; it is the "declaration of independence" for net surfers: By intelligently filtering out the annoying and hazardous aspects of browsing the net (annoying ads, slow surfing speeds, spying cookies), ZeroAds allows you the freedom to experience all the good parts of the net without being forced to accept the bad.
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Host Evaluator
Finally there is a way that you can analyze web hosts before you pull out your credit card and make the move. With the Host Evaluator software you can add the web hosting plans you want to compare, and test out the servers of web hosting companies.
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Precise Dental Lab Management Software
Precise is a powerful dental lab management software, which comprises a complete suite of modules and reports to simplify Dental lab management. It maintains distinct and detailed records of every doctor serviced by the laboratory.It provides a framework for communications both within the lab and with your dentist accounts to help your lab provide a consistently high level of customer service.
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