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General Knowledge Base
Simple and easy to use, effective tool for creating and managing your own knowledge base. Using the program creation of your knowledge base becomes quick and simple. The program makes your documents easy to find and retrieve. General Knowledge Base is a shareware software filed under personal info managers utilities.
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KBase for Outlook
A knowledge base that runs completely in an Exchange public folder. No extra windows. Works with all versions of MS Outlook. Rich text, html and attached files can be used in knowledge articles. Full text searching. Publish to htm files with index. Business shareware KBase for Outlook is listed in business databases, tools tools.
text html windows works free upgrades
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ManageEngine SupportCenter Plus
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier. This business freeware ManageEngine SupportCenter Plus is categorized under business helpdesk, remote pc.
web based customer service support reps service level agreements
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Knowledge Base
This business software is easy to use, has a straight forward design, has a handy Search feature, and works great on networks! You can also easily change the database path inside or outside of Knowledge Base. Business shareware Knowledge Base is listed in database, knowledge mangement tools.
base knowledge database path handy search feature
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Outlook KBase
This software is a knowledge base that runs completely in an Exchange Public folder. No extra windows - knowledge base available right inside Outlook®. No new client installation. An environment that users already knows. Off-line possibilities. Ease of use. Works with all versions of MS Outlook®. Rich text, html and attached files can be used in knowledge articles. Full text searching. Outlook KBase is licensed as freeware and placed in education reference tools section.
kbase attached files ms outlook
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FactotumNOW IT Management Repository
The program helps IT departments with change, incident, purchase, asset and dependency management by integrating into existing availability monitoring (HP SIM and GFI NSM) and monitoring availability itself. Generates disk growth prognostics, close customer interaction through e-mail and a web frontend, knowledge base (that assists during incident management), and asset management (based on data collection of Active Directory, WSUS, and more. Internet commercial FactotumNOW IT Management Repository is listed in network, internet network monitoring tools.
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TeamKB for Outlook
Enterprise-grade knowledge base allowing your team to document best practices and solutions to common problems. Share articles among your team and use them to reply time-consuming and repeated queries from your customers. Reduce customer support, improve staff productivity and eliminate time wasted searching for information all inside Outlook. Article can be inserted inline, or attached as PDF, XPS or MHT document to the reply email. TeamKB for Outlook is licensed as shareware and placed in business office suites, tools section.
staff productivity disparate systems kb articles
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Web Help Desk Software for Mac OS X
Intuitive web based help desk software, including: Incident Management - Asset Management - Approval Workflow - Two-way Email Integration - Knowledge Base - LDAP Sync - Reporting. Cross platform service desk software for Mac OS X. Business shareware Web Help Desk Software for Mac OS X is listed in business helpdesk, remote pc tools.
help desk software remote desktop connection customer service web
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ISMRR
Request and Response was designed to allow companies to track user requests. Since ISMRR allows for complete customization, there are no limits on what can be tracked. Simple to use interface! Configure almost all aspects of the program Connect from any remote site Color coding of Requests and Users Advanced searching (SQL and Full Text) Built-in Knowledge Base (regulated by Admin) And much more...
color coding track requests knowledge base
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Microcafe Concept
Restaurant Management Software with Reservation, Booking, Customer and Table Management for your restaurant from Microcafe Software. Business shareware Microcafe Concept is listed in food and beverage, vertical markets tools.
restaurant management software single day table management
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ieSupportManager
Fully featured helpdesk software utility. Call & problem logging and a fully searchable knowledgebase. Powerful yet easy to use and 32-bit client-server enabled for speed & efficiency. Web access module included. Multi-lingual and MAPI compliant. This demo is archived under helpdesk, support, contact management category.
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Outlook HelpDesk
Outlook Helpdesk helps your support team organize and efficiently work with support cases. Incoming problems and requests are gathered and organized in Outlook, and distributed among your support managers with ease.
Outlook Helpdesk is based on Exchange public folders, which enables simple but efficient information sharing among multiple users. Support cases are stored in tickets, which can be assigned, tracked and supervised.
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2004 kManager - Knowledge Management - Java - Sarbanes Oxley
www.kManager.com: A software application that integrates knowledge management functions within the entire organization and across multiple organizations. It is built using self organizing features that allow you to retrieve information at your finger tips.
Knowledge management: Sarbanes Oxley, File Sharing, Organizational Charts, Forums, Document Management, People Search, Templates, File Sharing Software, Organizational Chart Software... This commercial is archived under knowledge management, content management, database management, document management, groupware, office suite category.
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Jitbit HelpDesk
Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk is a web based help desk software ("trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web. This business demo Jitbit HelpDesk is categorized under business other.
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LifeJournal
Software that is the complete journal software. It keeps you organized, provides you with inspiration, helps you save time, stay focused, and enables you to view your entire life with ease. Enjoy a unified, simple, and secure place to record and organize all your writings. Insert graphics and links to web sites, to other files, and to other entries. Easily assign topics to entries and passages without interfering with the writing process.
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Public Folder HelpDesk
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets stored in Outlook and Access or SQL db. Closed tickets only in the database but can be searched and re-created in Outlook if needed. E-mail history. Statistics tool, KBase. S. Public Folder HelpDesk is licensed as shareware and placed in business helpdesk, remote pc section.
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Advanced Forums
This internet software is an Advanced Portal product offered to any website hosted with us. It is capable of running any kind of forums online. It allows users to communicate and share information, get support, and discuss issues online. This shareware is archived under asp, software, hosting, portal, ebusiness, ecommerce, internet, forums, online forums category.
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Lessons Learned Server for Linux
A knowledgebase system allowing to store, access, search and explore knowledge within your organization, department or team. Lessons Learned Server for Linux is a shareware software filed under servers other server applications utilities.
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LifeJournal For Writers
LifeJournal for Writers keeps you organized, provides inspiration and instruction, focus, and helps productivity and tracking of submissions with ease. Enjoy a unified, simple, and secure place to create and store your writing. This miscellaneous demo LifeJournal For Writers is categorized under home, hobby personal interest.
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Help Desk for IIS
This office and business application is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. This business shareware Help Desk for IIS is categorized under business helpdesk, remote pc.
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Radix
This office and business application is a complete software solution that integrates and centralizes key business functions. Radix blends together contact management, customer service/support, time tracking and billing, expense tracking, scheduling, and electronic communication.
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powerDOCUMENTS
Complete Knowledge Management Solution for the small and medium size companies to build knowledge bases to document, manage, and retrieve valuable information. Business shareware powerDOCUMENTS is listed in business pims, calendars tools.
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SmartRoster
This business software generates schedules for churches or other enterprises. Enter people, roles, events, work-together preferences, absences, and SmartRoster automatically builds the schedule for distribution by email or hardcopy. Very visual and easy to use!
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Avira AntiVir Personal - Free Antivirus
This utility is a reliable free antivirus solution, that constantly and rapidly scans your computer for malicious programs (such as viruses, Trojans, backdoor programs, hoaxes, worms, dialers etc.), monitoring every action executed by the user or by the operating system and being able to react promptly when a malicious program is detected. Actions include repair, delete, block, rename and quarantine programs or files.
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Priorganizer
Finally a To-Do List Mgr that Doesn't Get In The Way. With an Outlook-like interface that supports unlimited hierarchical subtasks and a knowledge base! Very easy to learn with an extremely convenient and fluid interface. This shareware is archived under business pims, calendars category.
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AVIRA Antivirus for Windows Desktop
This software is a reliable antivirus solution, that constantly and rapidly scans your computer for malicious programs (such as viruses, Trojans, backdoor programs, hoaxes, worms, dialers etc.), monitoring every action executed by the user or by the operating system and being able to react promptly when a malicious program is detected. Actions include repair, delete, block, rename and quarantine programs or files. This shareware is archived under security, privacy anti-virus tools category.
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Stauri Solo
This product is a complete solution for building intelligent interactive online agents for a variety of purposes. It enables you to deliver content in an interactive and intuitive way. Whether the content is for service, general information, education or training, using a Stauri Agent can make it easier and more fun for your audience to learn about any topic or get answers to their questions.
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ndxCards
Software for taking freeform notes and writing research papers using electronic index cards. Search notes by keywords, sources and authors. Organize note cards in a structure with headings and export a document or a presentation. This demo is archived under business category.
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ZoneIDTrimmer
This tool helps to detect and remove an alternative data stream (Zone.Identifier) stored by Windows in files downloaded from the Internet or email attachments saved on your disk, causing a security warning when these files are used. ZoneIDTrimmer is licensed as freeware and placed in security, privacy other section.
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KnowledgeBase Deluxe
KnowledgeBase software for Windows: database management system with ready to use KB database solutions. KnowledgeBase Deluxe allows you to gather, organize, and manage information about all your frequently asked questions, product specification, product troubleshooting, service and support documents. KB Organizer Deluxe is easy to use and very intuitive. Use database solution included in the software or build your own with Designer. KnowledgeBase Deluxe is licensed as shareware and placed in business helpdesk, remote pc section.
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Omni Customer Support
This business software allows you to provide better customer support... search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution ...allows new staff to be immediately productive without a costly investment of learning all the known support issues... enables you to track the problem areas of your product so you can see what areas need improvement
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Personal Knowbase Reader
This business software is a viewer for data files created by Personal Knowbase freeform notes manager software. Share Knowbase content with friends or co-workers, even if they don't have a copy of Personal Knowbase. Provides read-only access to files, so you can view, search, export, and print Knowbase articles, but not modify articles or create new ones. PK Reader reads files created by Personal Knowbase version 2 or 3. Free for personal use.
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Deer Hunting Expert
The program asks you questions about the conditions you hunt under and then gives a recommendation based on what experts advise for the conditions. You can alter one condition to see how answer is affected. Also has logs, library, recipes. This home/hobby shareware Deer Hunting Expert is categorized under hunting, outdoors, hobby, games, sports, deer.
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Advanced PDF Manager
This software is a unique combination of PDF search and conversion tool, the way to retrieve information from valuable Adobe Acrobat documents.
Get free from managing PDF documents with unique .pdf search and conversion tool. Advanced PDF Manager is licensed as shareware and placed in office applications file managers, file utilities file managers section.
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Polar Help Desk
This office software is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. Polar Help Desk is a commercial software filed under business helpdesk, remote pc utilities.
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Trellian SEO Toolkit
The Trellian SEO Toolkit is a Search Engine Optimization application that features all the Search Engine Optimization tools you will ever need to manage your web site and reach the top of the search engines! Available in English, Chinese, German, Greek, French, Italian, Dutch, Swedish and Japanese.
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