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Rapid Email Support
This office and business application is a software productivity tool designed to save you time by speeding up the time taken to reply to your emails. It does this by using the powerful combination of database, knowledge base, small text file templates and the ability to easily add them to your outgoing email you are composing or reply. Inbuilt database and Knowledge base using the latest OLEDB connection.
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Adventnet ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy. Business freeware listed in help desk, asset management tools.
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Home Brew Kit Master
This software is a program for recording the details of your home brews, printing reports, generating tasting sheets, and providing a searchable knowledge base of tips on home brewing.
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Knowledge Base
This office and business application is easy to use, has a straight forward design, has a handy Search feature, and works great on networks! You can also easily change the database path inside or outside of Knowledge Base. Knowledge Base is licensed as shareware and filed in database, knowledge mangement section.
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Delphi Knowledge Base
Unique collection of Delphi tips and articles where Delphi programmers can find ideas, solutions and share their experience. This version of Delphi Knowledge Base gives user even more functions - new sorting, filtering and grouping criteria, bookmarking system and greatly improved DKB Update tool and new interface.
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NewWayService
This business software is incontestably the complete software solution you need for your service management. Whatever your industry, NewWayService allows you to follow efficiently your service requests in an efficient way.
NewWayService allows you to manage work orders, banks of hours, schedule, a knowledge base and a lot more.
NewWayService 2 is incontestably the top solution for all organizations who care about the quality of their service.
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General Knowledge Base
This program provides you an opportunity to create and manage your own knowledge base: creation of your own knowledge base becomes quick and simple. The program's interface makes it easy to use and handle. Being simple and easy to use, it is also a very effective tool for creating your own knowledge base, to keep all of your information and documents in system and easy to reach. This shareware is listed under personal info managers category.
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Instant Knowledge Base
This office software is a new, powerful help-desk database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Your knowledge base is fully searchable, using our state of the art search technology. Perfect for Help-Desk applications and perfect for anyone who wants to track information that can be searched.
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ISMRR
Request and Response was designed to allow companies to track user requests. Since ISMRR allows for complete customization, there are no limits on what can be tracked. Simple to use interface! Configure almost all aspects of the program Connect from any remote site Color coding of Requests and Users Advanced searching (SQL and Full Text) Built-in Knowledge Base (regulated by Admin) And much more...
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Help Desk for IIS
This office and business application is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don''t need any additional software for your customers or technicians except web browser. Open support requests via login or send an email to create a support ticket.
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Priorganizer
Finally a To-Do List Mgr that Doesn''t Get In The Way. With unlimited hierarchical subtasks, a knowledge base, a journal, scheduled tasks, full text search, and much more! It''s so easy to learn and so flexible you can use it for managing anything from a simple to-do list to a large project plan. With an extremely convenient, fluid and intuitive interface you''ll be up, running and getting organized in seconds!
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Outlook HelpDesk
Outlook Helpdesk helps your support team organize and efficiently work with support cases. Incoming problems and requests are gathered and organized in Outlook, and distributed among your support managers with ease.
Outlook Helpdesk is based on Exchange public folders, which enables simple but efficient information sharing among multiple users. Support cases are stored in tickets, which can be assigned, tracked and supervised.
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AVIRA Antivirus for Windows Desktop
This tool is a reliable antivirus solution, that constantly and rapidly scans your computer for malicious programs (such as viruses, Trojans, backdoor programs, hoaxes, worms, dialers etc.), monitoring every action executed by the user or by the operating system and being able to react promptly when a malicious program is detected. Actions include repair, delete, block, rename and quarantine programs or files.
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Personal Knowbase Reader
This office and business application is a viewer for data files created by Personal Knowbase freeform notes manager software. Share Knowbase content with friends or co-workers, even if they don''t have a copy of Personal Knowbase. Provides read-only access to files, so you can view, search, export, and print Knowbase articles, but not modify articles or create new ones. PK Reader reads files created by Personal Knowbase version 2 or 3. Free for personal use. This freeware is listed under business pims, calendars category.
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ieSupportManager
This office software is a fully featured helpdesk software utility with a web access module included. Call & problem logging and a fully searchable knowledgebase. Powerful yet easy to use and 32-bit client-server enabled for speed & efficiency with a generous suite of reports. User-defined fields capability with powerful dynamic reporting. Multi-lingual feature and MAPI compliant email facilities built-in.
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LifeJournal For Writers
LifeJournal for Writers is complete writers'' journal software for organization, inspiration and focus. Sheila Bender''s instruction helps you save time and learn. You can easily view starts, submissions, and drafts in a unified, simple, organized, secure place by assigning topics to entries and passages without interrupting your writing process, and you can insert graphics and links to web sites, to other files, and to other entries. LifeJournal For Writers software is a demo filed under home, hobby personal interest utilities.
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Personal Knowledge System
This office software (TM) is a computer program for the collection and organization of knowledge.
Using the hypertext model, it allows an individual to collect and organize information as it presents itself during the daily routine.
This information may be entered in a free-form manner, structured and designed by you to meet your exact needs.
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Deer Hunting Expert
The program asks you questions about the conditions you hunt under and then gives a recommendation based on what experts advise for the conditions. You can alter conditions to see how answer is affected. Program also has logs for entering your own info to harvest, scouting records, etc., packing lists. Recipes. Previous versions recommended in Outdoor Life magazine and elsewhere. Free fishing database also.
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Polar Help Desk Free
This business software is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department. Polar Help Desk Free is licensed as freeware and filed in business helpdesk, remote pc section.
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Acala DVD Ripper
This multimedia utility is a intuitive to use program which rips your DVD movies to AVI, VCD, SVCD format video regardless DVD CSS and DVD Region. The build-up enhanced encoder deep compress output min files with high speed and lossless movie quality. With Acala DVD Ripper, you will be able to backup or copy your favorite DVD movies to your hard disk as freely.With Acala DVD Ripper, don''t worry about your media knowledge base, for it does all for you.
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Stauri FAQtaur
A development tool allowing you to create an interactive virtual service agent that can be programmed to automatically respond to questions by querying a pre-established questions and answers database. The conversational nature can make interacting with the agent informative, interesting and entertaining. The system is designed to answer frequently asked questions, eliminating the need to call customer service.
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ca6
The flexible issue management system lets you categorize all types of issues, assign responsibility and attach related data such as photos and Email documents. The Action Item module lets you track team activities to resolve important issues. This demo is listed under business other category.
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Advanced PDF Manager
This utility is a unique combination of PDF search and conversion tool, the way to retrieve information from valuable Adobe Acrobat documents.
Get rid of fear of managing PDF documents. AKS-Labs suggests you a unique combination of PDF search and conversion tool; the way to obtain information from valuable Adobe Acrobat (PDF) documents; important but inexpensive improvement to your document management system... This utilities software is categorized under office applications file managers, file utilities file managers.
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Trellian SEO Toolkit
The Trellian SEO Toolkit is a Search Engine Optimization application that features all the Search Engine Optimization tools you will ever need to manage your web site and reach the top of the search engines! Available in English, Chinese, German, Greek, French, Italian, Dutch, Swedish and Japanese.
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Jitbit HelpDesk
Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers'' issues and saves your technicians'' time. FREE evaluation version has no expiration.
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Advanced Forums
This internet software is an Advanced Portal product offered to any website hosted with us. It is capable of running any kind of forums online. It allows users to communicate and share information, get support, and discuss issues online. Advanced Forums software is a shareware filed under asp, software, hosting, portal, ebusiness, ecommerce, internet, forums, online forums utilities.
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Lessons Learned Server for Linux
A knowledgebase system allowing to store, access, search and explore knowledge within your organization, department or team. This is a powerful multi-user knowledge-base software that streamlines the collection and sharing of valuable knowledge within an organization. Lessons Learned Server for Linux software is a shareware filed under servers other server applications utilities.
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powerDOCUMENTS
This office software is a complete Knowledge Management Solution for the small and medium size companies as well as for a single person to keep valuable knowledge available to them. Build knowledge bases to document, manage, and retrieve valuable information.
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Omni Customer Support
This office software allows you to provide better customer support... search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution ...allows new staff to be immediately productive without a costly investment of learning all the known support issues... enables you to track the problem areas of your product so you can see what areas need improvement
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ZoneIDTrimmer
This software helps to detect and remove an alternative data stream (Zone.Identifier) stored by Windows in files downloaded from the Internet or email attachments saved on your disk, causing a security warning when these files are used. ZoneIDTrimmer software is a freeware filed under security, privacy other utilities.
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Auscomp IT Commander
The Intranet Help Desk of the Future!
A leading new generation of enterprise software applications built from the ground up on Internet architecture, and for such applications, available for the first time ever on a 'try before you buy' basis.
Delivers comprehensive Help Desk, Knowledge Base, Data, Security, Asset and Cost Management functionality in a pure, easy to use and cost efficient Intranet Application.
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DEKSI HelpDesk
This internet software is a powerful and feature rich web based help desk and customer support system that provides organizations with a helpdesk, inclusive discussion forum, and the research capabilities of web surveys. DEKSI HelpDesk has been tested on Linux, Solaris, Max OSX, Windows 2000, Windows XP, 2003 server, Free BSD and AS400 and requires Java RunTime environment.
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Stauri Solo
This product is a complete solution for building intelligent interactive online agents for a variety of purposes. It enables you to deliver content in an interactive and intuitive way. Whether the content is for service, general information, education or training, using a Stauri Agent can make it easier and more fun for your audience to learn about any topic or get answers to their questions.
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Acala DVD 3gp Ripper
This multimedia utility is a professional DVD tool program for converting DVD movies to mobile phone suitable movies and turn mobile phone into a portable movies centre, it design for anyone who wants to enjoy DVD movies on mobile phone. The build-up enhanced encoder fast convert any copyright protected DVD movies without any flaw and deep compress output min files with high speed and lossless movie quality.
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rapidHELP
This is rapidHELP
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
Functional Overview
Transparent Data flow
Customer Tickets
Multitasking support
Integral Absence Manager
Uniform GUI for Administrators and Users
Internet Capability
Automatic Timing
Automatical display of new tickets
Statistics
HTML-Functionality
Drag and Drop
Security
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Nootex
This office and business application is application that allows you to store various notes. Now it is as simple, as to tick off the note in a book. Simply select necessary then move the mouse upwards downwards upwards and choose a format of preservation of a note. Your note is in "Temp container". The tree structured free form searchable database is ideal to store random information. Nootex also put a time stamp on the node to help you organize and retrieve your notes.
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