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ManageEngine SupportCenter Plus
This office software is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Customer Support. This business freeware ManageEngine SupportCenter Plus is categorized under business helpdesk, remote pc.
customer issues service portal support reps
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NewWayService
This office and business application is incontestably the complete software solution you need for your service management. Whatever your industry, NewWayService allows you to follow efficiently your service requests in an efficient way.
NewWayService allows you to manage work orders, banks of hours, schedule, a knowledge base and a lot more.
NewWayService 2 is incontestably the top solution for all organizations who care about the quality of their service. Business shareware NewWayService is listed in help desk, service, maintenance, mangement, work orders tools.
service requests help desk software solution mail formats
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Instant Knowledge Base
This office software is a new, powerful help-desk database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Perfect for Help-Desk applications and perfect for anyone who wants to track info. This shareware is archived under business helpdesk, remote pc category.
help desk applications phrase art search
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General Knowledge Base
Simple and easy to use, effective tool for creating and managing your own knowledge base. Using the program creation of your knowledge base becomes quick and simple. The program makes your documents easy to find and retrieve. This business shareware General Knowledge Base is categorized under personal info managers.
microsoft word microsoft interface
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Rapid Email Support
This business software is a software productivity tool designed to save you time by speeding up the time taken to reply to your emails. It does this by using the powerful combination of database, knowledge base, small text file templates and the ability to easily add them to your outgoing email you are composing or reply. Inbuilt database and Knowledge base using the latest OLEDB connection.
oledb connection software productivity notepad
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TeamKB for Outlook
This business software is an enterprise-grade knowledge base allowing your team to document best practices and solutions to common problems. Share articles among your team and use them to reply time-consuming and repeated queries from your customers. TeamKB for Outlook is a shareware software filed under business office suites, tools utilities.
article article enhanced control public folder
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Omni Customer Support
This office software allows you to create a searchable knowledge base to improve customer support. Based on Search engine technology, it quickly finds the most relevant issue saving time and keeping your customers happy. Omni Customer Support is licensed as commercial and placed in business other section.
relevant issues costly investment problem areas
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Personal Knowbase
Take control of your notes with Personal Knowbase. This freeform text organizer uses a keyword-based system to store and retrieve related information easily by association. Make a personal knowledge base of your research notes, messages, and ideas. Business shareware Personal Knowbase is listed in organizers, notes management, pims, text editing tools, research tools, writing tools.
formatted files attachment feature text organizer
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Acala DVD Ripper
This multimedia utility is a intuitive to use program which rips your DVD movies to AVI, VCD, SVCD format video regardless DVD CSS and DVD Region. The build-up enhanced encoder deep compress output min files with high speed and lossless movie quality. With Acala DVD Ripper, you will be able to backup or copy your favorite DVD movies to your hard disk as freely.With Acala DVD Ripper, don't worry about your media knowledge base, for it does all for you. Acala DVD Ripper is a shareware software filed under audio, multimedia rippers, converters utilities.
split size movie clip acala dvd ripper
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ZoneIDTrimmer
This tool helps to detect and remove an alternative data stream (Zone.Identifier) stored by Windows in files downloaded from the Internet or email attachments saved on your disk, causing a security warning when these files are used. Utilities freeware ZoneIDTrimmer is listed in security, privacy other tools.
microsoft right click menu microsoft knowledge base
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i*write
This office software has been designed from the ground up as the journal writing tool for professionals. It runs on operating systems from Windows 98 to Windows XP and beyond and has very strong navigation capabilities and industrial-strength full-text search. Business commercial i*write is listed in journal writing tools.
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Outlook KBase
Software that is a knowledge base that runs completely in an Exchange Public folder. No extra windows. Works with all versions of MS Outlook®. Rich text, html and attached files can be used in knowledge articles. Full text searching. Outlook KBase is licensed as freeware and placed in education reference tools section.
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A-Ware 2000
This software is the share-ware author's total solution for customer tracking, software/program tracking, mass emailing and key-generation. Replace 6 software programs that you use now: Mail-Merge, Customer spreadsheet/database, knowledge Base, bug-tracker, scheduler, to-do list. Key-Generation module integrates with RedRegistration, by RedBarron Software. Also integrates with Instant Quote 2000 for invoice creation.
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rapidHELP
This office and business application is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. rapidHELP is a shareware software filed under desktop utilities.
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SupportCenter
This internet tool is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of emails per hour. This commercial is archived under communications other e-mail tools category.
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Deer Hunting Expert
The program asks you questions about the conditions you hunt under and then gives a recommendation based on what experts advise for the conditions. You can alter one condition to see how answer is affected. Also has logs, library, recipes. This shareware is archived under hunting, outdoors, hobby, games, sports, deer category.
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Advanced PDF Manager
This software is a unique combination of PDF search and conversion tool, the way to retrieve information from valuable Adobe Acrobat documents.
Get free from managing PDF documents with unique .pdf search and conversion tool. This utilities shareware Advanced PDF Manager is categorized under office applications file managers, file utilities file managers.
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Microcafe Concept
Restaurant Software for the management of your restaurant provided by Microcafe. Microcafe Concept features reservation, booking, table management, customer management, increased customer satisfaction and maximized table turnover. This shareware is archived under food and beverage, vertical markets category.
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Personal Knowbase Reader
This business software is a viewer for data files created by Personal Knowbase freeform notes manager software. Share Knowbase content with friends or co-workers, even if they don't have a copy of Personal Knowbase. Provides read-only access to files, so you can view, search, export, and print Knowbase articles, but not modify articles or create new ones. PK Reader reads files created by Personal Knowbase version 2 or 3. Free for personal use. This freeware is archived under business pims, calendars category.
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2004 kManager - Knowledge Management - Java - Sarbanes Oxley
www.kManager.com: A software application that integrates knowledge management functions within the entire organization and across multiple organizations. It is built using self organizing features that allow you to retrieve information at your finger tips.
Knowledge management: Sarbanes Oxley, File Sharing, Organizational Charts, Forums, Document Management, People Search, Templates, File Sharing Software, Organizational Chart Software...
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ndxCards
Software for taking freeform notes and writing research papers using electronic index cards. Search by keywords, subjects, dates, authors, sources etc. Drag/drop notes into MSWord; e-mail notes; drop into PowerPoint/ Visio and analyze visually. Organize notes in an outline with headings and export a draft paper or presentation. Collaborate by sharing cards with colleagues. Use it to improve study skills and increase knowledge retention.
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DEKSI HelpDesk
This internet utility is a powerful and feature rich web based help desk and customer support system that provides organizations with a helpdesk, inclusive discussion forum, and the research capabilities of web surveys. DEKSI HelpDesk is a shareware software filed under crm, help desk utilities.
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Surfulater
This internet software lets you save selected text & images, complete Web pages, Clipboard & Files to your personal knowledge base. Annotate & cross reference information, edit it using rich HTML editing, organize it and use full text search to find information. Surfulater is a shareware software filed under network, internet browser tools utilities.
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Lessons Learned Server for Linux
A knowledgebase system allowing to store, access, search and explore knowledge within your organization, department or team. This is a powerful multi-user knowledge-base software that streamlines the collection and sharing of valuable knowledge within an organization. Lessons Learned Server for Linux is licensed as shareware and placed in servers other server applications section.
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Jitbit HelpDesk
Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk is a web based help desk software ("trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web. Jitbit HelpDesk is licensed as demo and placed in business other section.
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Auscomp IT Commander
The Intranet Help Desk of the Future!
A leading new generation of enterprise software applications built from the ground up on Internet architecture, and for such applications, available for the first time ever on a 'try before you buy' basis.
Delivers comprehensive Help Desk, Knowledge Base, Data, Security, Asset and Cost Management functionality in a pure, easy to use and cost efficient Intranet Application. This internet shareware Auscomp IT Commander is categorized under intranet, buisness.
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Adventnet ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include software license tracking, contract management, purchase management and knowledge management functionalities. This business freeware Adventnet ManageEngine ServiceDesk Plus is categorized under help desk, asset management.
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Stauri FAQtaur
A development tool allowing you to create an interactive virtual service agent that can be programmed to automatically respond to questions by querying a pre-established questions and answers database. The conversational nature can make interacting with the agent informative, interesting and entertaining. The system is designed to answer frequently asked questions, eliminating the need to call customer service. Stauri FAQtaur is licensed as shareware and placed in web development, site management section.
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Web Help Desk Software for Mac OS X
The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. Web Help Desk Software for Mac OS X is licensed as shareware and placed in business helpdesk, remote pc section.
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Priorganizer
Finally a To-Do List Mgr that Doesn't Get In The Way. With unlimited hierarchical subtasks, a knowledge base, a journal, scheduled tasks, full text search, and much more! It's so easy to learn and so flexible you can use it for managing anything from a simple to-do list to a large project plan. With an extremely convenient, fluid and intuitive interface you'll be up, running and getting organized in seconds!
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AceText
Extends the Windows clipboard, enabling you to copy and paste like never before. Take notes, jot down ideas and keep important information at your fingertips. Quickly communicate with standard messages and templates. Easily edit complex documents. AceText is a shareware software filed under information management, clipboard extenders, text utilities utilities.
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ieSupportManager
Fully featured helpdesk software utility. Call & problem logging and a fully searchable knowledgebase. Powerful yet easy to use and 32-bit client-server enabled for speed & efficiency. Web access module included. Multi-lingual and MAPI compliant. ieSupportManager is a demo software filed under helpdesk, support, contact management utilities.
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Public Folder HelpDesk for Outlook
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA. This business shareware Public Folder HelpDesk for Outlook is categorized under business helpdesk, remote pc.
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LifeJournal For Writers
LifeJournal for Writers is complete writers' journal software for organization, inspiration and focus. Sheila Bender's instruction helps you save time and learn. You can easily view starts, submissions, and drafts in a unified, simple, organized, secure place by assigning topics to entries and passages without interrupting your writing process, and you can insert graphics and links to web sites, to other files, and to other entries. LifeJournal For Writers is a demo software filed under home, hobby personal interest utilities.
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ca6
The flexible issue management system lets you categorize all types of issues, assign responsibility and attach related data such as photos and Email documents. The Action Item module lets you track team activities to resolve important issues. ca6 is a demo software filed under business other utilities.
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Arovax NoSpam
This internet tool - unique spam filter for MS Outlook, powerfull anti spam solution which blocks spam, advanced Spam Learning Filter, award winning Anti-Spam Software created by Arovax Company. Arovax NoSpam does not require spam list updates. Arovax NoSpam is a commercial software filed under security, anti-spam, spamfilter utilities.
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