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xtelsio CTI Client
With xtelsio CTI Client, you can control your phone communication simply by mouse click. You can integrate available address data, like Outlook or ACT! contacts, CSV files and also other data sources by ODBC or LDAP. Everything what you still need for it, is a TAPI-capable phone or phone system, an ISDN card or in simplest case a modem. The CTI Client optimally adjusts to available Environments by means of supported Interworking functions.
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CTI Data Connector
You would like to dial directly from your application and see who is calling - even pop up the customer file? Your address information is stored in different databases (ERP, CRM, Marketing or MS-Outlook).
The solution is CTI Data Connector. CDC connects your applications with CTI Servers and phone systems.
For additional information see www.CTI-Data-Connector.com
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ActiPOINT
This business software of COMIREL offers a comprehensive call management and contact management. It indicate who calls. Using the quick dial a call is exactly a click far. Dialing with a 'hot key key combination and adding ActiPOINTs dialling options in other programs using the TSP are parts of the integration ability. ActiPOINT can cut down phone expenses using a 'simple LCR'. ActiPOINT can be extended extensively by extension modules.
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TAPIEx ActiveX Control
Telephony development Control, Extensition of Microsoft TAPI2.0,support multi-lines, multi-calls per line, help you build you IVR system in few minutes. Support Win98/Me/Nt/2K/XP Operating system .
Features: TTS, Speech Recognition, Conference, Transfer, Detect Caller ID, Digital Record/ Playback,Detect DTMF key press tones,Generate DTMF tones. VB/VB.NET & Delphi &C++Builder &Visual C++& Visual Foxpro Samples are included.
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AG-Call-Center-Suite 2.4 - Telefonmarketinglösung für Inbound und Outbound
AG-Call-Center-Suite. - 30 days free Trialversion for 5 Clients Grutzeck-Software offers a modularly built solution for call-center and phone marketing. It is able to cover sections such as direct marketing or customer information systems. functions: Supervisor-mode to plan projects, start agents and link agents with projects. single dial, immediately and set into a schedule register dialing (power dialing) automatically redialing..
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Dynasoft TeleFactura
Web enabled, Dynasoft TeleFactura is the definitive data and telephony switch billing programme for Calls + Data Access Service Providers distributing switchless telecoms and,or data services, such as data, telecoms, callshop and tele-shop operators, service distributors, and any company needing a full-featured programme to manage their customers and offer Web access to their data. Compatible with VoIP and data CDR.
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ISDNphone
This office software makes your PC ready for computer-telephony! You can now make phone calls from your PC using your ISDN-adapter. The speech is processed either by the built-in soundcard or - for professional quality - by special DSP-ISDN-adapters. Other features include call monitor, sending soundfiles, recording voice-calls, managing call forwarding and call deflection. Further includes speed dial menu, number history, phonebook and journal.
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IVM Telephone Answering Attendant
IVM is a telephone answering machine, voice mail, call attendant and interactive voice response (ivr) program for Windows computers with voice modems or professional telephony line devices.
Just run the install file and IVM will be ready to answer calls. Bu you can also create a sophisticated telephone interactive response system. You will find many exciting ways to use IVM to provide information, serve your customers and save time. This shareware is listed under telephone, communications category.
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ActiPOINToutlookD
COMIRELs ActiPOINToutlookD extends Outlook by the tlephony functionality of ActiPOINT. Under the concealed use of ActiPOINT calls can be initiated. Use the varied options of ActiPOINT like the quick dial and the dial by hot key. ActiPOINToutlookD accesses the contact data of Outlook to identify the caller of an incoming phone call. Import and Export of contact data are also available.
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hbTapi Components
This software is a collection of easy to use Delphi VCL components allowing object-based access to Microsoft's Telephony API (TAPI).
It supports multiple phones, lines, addresses and calls. DTMF is included as well as playback and recording of wave files.
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