Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution. Responsive Knowledgebase is a demo listed under technical support support desk development software sales help desk software.
Version: 1.01 Released: 7/17/2002
Size: 0.44 MB
Platform: Win 3.1x, Windows 95, 98, ME, NT 3.x, NT 4.x, XP, Windows 2000
Download Link: Download
Keywords: database problems support help desk records technical support quickly solutions knowledgebase supportdesk helpdesk support desk retrieve tech support tech