Call Center Free Download

Terrasoft Call Center

This business software provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules. Terrasoft Call Center is a demo software filed under communications telephony utilities.

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iReferent Light

Easy-to-use Contact Manager to organize your personal call center and keeps track of your contacts with CRM data warehouse. Unique database structure: input into the database any number of the description fields. You can keep detail phone call history, dial phone numbers directly from the program, lunch of browser or email. Plug-ins to attach additional functions. Data Wizard to print data from the database or save them as a csv-format file.

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Those Buttons

Automatic text - Just Push the Buttton. No more typing the same text over and over. Launch a web page and automatically enter your uesr name, password, account number, anything. It will even press buttons! Works with most any other program: web pages, e-mail, databases, spreadsheets, word processing, medical applcations, financlial applications, call center applications and more. Simple but elegant interface. Its Easy! Those Buttons is a shareware software filed under system utilities automation tools utilities.

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WhoCalls Caller ID detection

WhoCalls will use your modem to detect the CallerID of a calling party. It will not answer the call, just display the caller information (if transmitted). If the caller is already in the database, its details and photo will be displayed. You may also use it to display information in an external database. Samples of a Call Center in MsAccess, Excel and Outlook are included. When configured as a Server, WhoCalls distributes the info on the network.

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AliveChat BETA

AliveChat 3.0 Beta allows you to connect with your web site visitors in real-time via a browser based chat interface. Your company representatives can now support customers while increasing operator productivity and reducing telephone and call center costs. Some features include unlimited operator/client chat sessions, proactive chat, real-time site monitoring, repeat visitors identification, and site metrics and performance analysis tools.

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PrettyMay Call Center for Skype

This internet tool (PMCCS) is a 100% software-based Skype PBX that replaces traditional proprietary hardware PBX / PABX. It allows SMBs to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant... PrettyMay Call Center for Skype is a shareware software filed under communications telephony utilities.

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Dictation Buddy

This multimedia utility is an audio recording program primarily for voice and phone recording. It can also be used for transcribing and publishing sound files. The software can record phone conversations in call-center environments and allows for easy management of sound files for review of agent activities. Main features: 1) Automatic sound activation 2) Automatic file save on phone hang-up 3) Imbedded text notes and bookmark facility. Dictation Buddy is a shareware software filed under audio recorders, call center recording, phone recording, dictation, transcribing utilities.

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Dialgo Personal Call Center

Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. Dialgo Personal Call Center is a shareware software filed under modem, telephony, phone, speech, voice, wave utilities.

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AutoSecretary

Autosecretary is a software solution for handling incoming and outgoing voice phone calls based on AI voice processing feature. It can call your customers and give them different personalized sets of voice information based on custom scripts.

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Public Folder HelpDesk for Outlook

Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA. Business shareware Public Folder HelpDesk for Outlook is listed in business helpdesk, remote pc tools.

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VoiSpeed Server

VoiSpeed is a software solution based on a Server-Client architecture. You can download for free both Server and Client versions of VoiSpeed and they will have all features activated for 30 days. After 30 days only base features will remain active (eg. making and receiving calls). Buying additional software modules (keys) all advanced features will be activated (in both Server and Client) and VoiSpeed will be a complete solution.

Go4Customer Call Recording Machine

Call Recording Machine provides facility to record calls to Hard Disk and can be played whenever required.Provides CLI. Go4Customer Call Recording Machine is licensed as shareware and filed in system utilities - business management section.

ReWorx Standard

ReWorx is a 'beautifully simple' way to create full-featured Web and Intranet documents automatically from within Word. Using only six steps, you can produce powerful online documentation systems. ReWorx will convert your Word documents using the latest XML technology for reliable formatting and enhanced end-user functionality. And the great thing is, you don't have to know anything about HTML, XML or the Web! Simply write your manuals in Word.

CentreDesk Corporate

CentreDesk Corpora is a multi-user help desk solution. One of the four CentreDesk HelpDesk applications, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken. This business shareware CentreDesk Corporate is categorized under business helpdesk, remote pc.

versaSRS HelpDesk

Powerful and feature rich 100% web based helpdesk system. Key features include: Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations, Action Escalations, Billing Module, Asset Management, Contacts Manager, Customizable Call Prioritization.

Skymol Communicator Live Chat Software

Skymol Communicator is a new multi-media web-hosted customer service and live help system using Voice, Video, Text Chat. On-demand customer service software, help desk software for online sales and customer service. It is easy to use with no software download. It is completely web-based. Our solution establishes a powerful communications interface, creating a live real-time connection between an agent and a web site visitor. Included voice mail.

AG-Call-Center-Suite 2.4 - Telefonmarketinglösung für Inbound und Outbound

AG-Call-Center-Suite. - 30 days free Trialversion for 5 Clients Grutzeck-Software offers a modularly built solution for call-center and phone marketing. It is able to cover sections such as direct marketing or customer information systems. Business freeware AG-Call-Center-Suite 2.4 - Telefonmarketinglösung für Inbound und Outbound is listed in database tools.

rapidHELP

This office software is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. rapidHELP is licensed as shareware and filed in desktop section.

DEKSI HelpDesk

This internet utility is a powerful and feature rich web based help desk and customer support system that provides organizations with a helpdesk, inclusive discussion forum, and the research capabilities of web surveys. DEKSI HelpDesk is a shareware software filed under crm, help desk utilities.

DEKSI CRM for Linux

This office and business application is a feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat.

Digital PhoneBook

A very simple, fast, friendly contact management software with printing ability, phone dialer, backup/restore features, moving/copying contact cards. Easy email and browsing. Allows importing including Outlook Express and Comma/Tab delimited files. This business shareware Digital PhoneBook is categorized under pim, personal information management, contact manager, contact management, sales lead manager, phone book, phonebook, phone list, information organizers, database, databases, dialer, phone dialer, lead organizers.

Freeware HelpDesk CentreDesk Group

CentreDesk is a freeware multi-user helpdesk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken. This business freeware Freeware HelpDesk CentreDesk Group is categorized under business helpdesk, remote pc.

Live Chat Software - ChatStat

Chat Stat offers 2-way live chat with your website visitors, website statistics, and live chat messaging support for AIM, ICQ, Yahoo, MSN, Jabber, GoogleTalk, Skype, and Skype Voice Over IP. Chat Stat also breaks new ground by being the first Live Chat software that can use the Skype VOIP protocol to "call back"� customers. Chat Stat has TRUE multi-site live chat support and EBAY auction live chat support. Chat Live!

DEKSI CRM

This business software is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat. DEKSI CRM is a shareware software filed under business helpdesk, remote pc utilities.

VTapi ActiveX

This development tool Control you get everything you need for quality communications using Microsoft Visual Basic, Visual C++, or any other environment capable of hosting ActiveX components. Create IVR systems, answering machines, detect caller ID and more!

CT Developer Studio

Integrate computer with telephony quickly and easily. Develop and run IVR applications on your Windows PC. IVR software development should not be difficult! CT Developer Studio helps you develop and host automated call handling systems. Business commercial CT Developer Studio is listed in communications telephony tools.

Advanced Call Center

An advanced, yet simple-to-use telephone tware answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, and others. This shareware is archived under telephony, paging, voice mail, fax, phone tools, caller id, office applications fax, office applications misc. category.

Help Desk-99

Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Help Desk-99 is licensed as shareware and filed in helpdesk, help desk, support, customer service section.

Terrasoft CRM

This office and business application is developed for small and mid-size business. It provides ultimate tools for sales, marketing and service. Besides, it provides functionality for time, project and documents management and can be integrated with financial software. Business demo Terrasoft CRM is listed in crm, business software, contact management, sales and marketing software tools.

Software Publishers CRM

Re-Imagine your software business! The light version of popular Terrasoft CRM released specially for Software Publishers. Customer database application that lets you build your software brand by providing the best sales and support experience. This demo is archived under business databases, tools category.

MAS Heavy Metal E-Commerce Platform

Ecommerce shopping cart software for UNIX, Windows, and OS X servers; 100% Customizable template driven plus powerful online management tools and data export/import features for real-time and 3rd party integration. Modules available. Rent or Buy. Internet shareware MAS Heavy Metal E-Commerce Platform is listed in web development e-commerce tools.

LBE Desktop Helpdesk

Easy to use helpdesk system - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. This business shareware LBE Desktop Helpdesk is categorized under helpdesk, help desk, support, customer service.

MiaRec

This internet software is a software for recording your conversations in any of Voip protocols (H.323, SIP, MGCP, Cisco SCCP). MiaRec can be used for recording of calls made with any software Voip phone including hardware Voip phone , Vonage box , inside enterprise (office calls) inside Call-Center environment Every recorded conversation is saved into WAV or MP3 file.

AccessAble Help Desk Suite

A multi-user, web enabled help desk program with an Access 97 database on the backend, but an easy to use interface that makes data entry quick and easy. AccessAble Help Desk Suite is a shareware software filed under database, network administration, help desk utilities.

WhoCalls

This utility will use your modem to detect the CallerID of a calling party. It will not answer the call, just display the caller information (if transmitted). If the caller is already in the database, its details and photo will be displayed. This shareware is archived under callerid, telephone category.

phulmonty

PHULmonty integrates the following functions to aid in business operations, and CRM: Order Entry Account and payment on account management Order invoices and Account Statements A real time online Sales Monitor. phulmonty is licensed as freeware and filed in sales management and automation, crm, inventory control section.