|
|
Microcafe Concept
Restaurant Software for the management of your restaurant provided by Microcafe. Microcafe Concept features reservation, booking, table management, customer management, increased customer satisfaction and maximized table turnover. This shareware is archived under food and beverage, vertical markets category.
knowledge base concept features table management
|
|
|
Car Rental Software
Every car rental business wants to offer something extra to the customer because customer satisfaction is the prime concern for success in this sector. The quicker the quality services the better for the business as well as the client. Car Rental Software is licensed as shareware and placed in business other section.
neck and neck quality services solution experts
|
|
|
ManageEngine SupportCenter Plus
SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier. This freeware is archived under business helpdesk, remote pc category.
management knowledge customer case support requests
|
|
|
WhoisOnsite
CRM plugin for your website WhoisOnSite allows you provide live help and live customer pre-sales support in real-time directly from your website. Using WhoisOnsite, visitors can engage in online dialog with the Online operator and the operator also can communicate with any visitor in automatic and manual modes. Increase sales and customer satisfaction Live Help & Live Support would add great value to your products and services.
website visitors dialog confidence
|
|
|
SupportWizard
FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, customers report that SupportWizard has raised customer satisfaction by 50%, improved customer retention by 80% and improved the efficiency of the service team by 25%.
money back satisfaction iccm team efficiency
|
|
|
PhoneAnalytics
Phone Usage Patterns Analyzer.
Effective Phone System is a major part of a modern office infrastructure. By
analyzing of Phone Usage Patterns, you could:
maximize your Phone System;
enlarge throughput and enhance employee;. Business shareware PhoneAnalytics is listed in office applications misc., phone usage patterns analyzer tools.
private branch exchange usage patterns employee productivity
|
|
|
Opinio
This office and business application is a free and complete survey solution for any platform featuring flexible survey design, advanced reporting, plugin architecture, multilanguage support, high scalability and much more. Ease of use and simple installation makes it suitable to any user.
independent windows survey system major features
|
|
|
Woodland Dreams Screensaver
The viewer sees the landscapes being created as the program draws trees, flowers, fields and other elements with no two scenes exactly alike. Animated birds, butterflies, falling leaves, rain and more in 10 different default scenes. Registration will enable the user to compose their own scenes using elements and options provided. Comes with sounds of nature and original music composed and arranged by William G. Eckfeld.
original music animated falling leaves random mode
|
|
|
Polar Help Desk
This office and business application is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. Business commercial Polar Help Desk is listed in business helpdesk, remote pc tools.
pricing models consistent service itil
|
|
|
123 HTML Forms
An advanced Web Form Builder that allows you to create HTML Forms quickly and easily. You can create an unlimited number of forms with any number of radio-buttons, checkboxes, pull-down menus, text areas, etc. It supports form validation. Form submissions may be sent to multiple email addresses. It can create multi part forms, forms with file upload fields, product/service/price request forms, message and question submission forms, etc.
email notifications feedback forms email addresses
|
|
|
MiaRec
This internet tool is a software for recording your conversations in any of Voip protocols (H.323, SIP, MGCP, Cisco SCCP). MiaRec is a shareware software filed under communications telephony utilities.
|
|
|
Green Desktiny
This internet tool is a software that professionally designed for customer support helpdesk.
It is powerful, simple and easy to use, yet with reasonable price. This internet commercial Green Desktiny is categorized under internet, business, customer support.
|
|
|
Commodorecasino
Designed with the pleasure of the player in mind, Commodore elegant and user-friendly software offers a full suite of traditional interactive casino games including slots (12 games), video poker (15 games), blackjack, roulette and keno. Commodorecasino is a freeware software filed under card games, gambling utilities.
|
|
|
Polar Help Desk Free
This office software is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department. This freeware is archived under business helpdesk, remote pc category.
|
|
|
TERAVoice Server
TERAVoice is a high-performance telephony platform for Windows that can implement any type of telephony application like voicemail, automated attendants, voice menus, waiting queues for call centers and custom IVR applications.
TERAVoice can also act as a VoIP (Voice over IP) gateway for bridging calls from PSTN to H.323 terminals and computers for inbound and outbound calls.
|
|
|
Anchor CRM
Increase sales with customer relationship management software - Anchor CRM. This application helps businesses track information about customers and their requests, discover trends and buying patterns, and plan effective marketing campaigns. Anchor CRM is a shareware software filed under business, business productivity tools, crm utilities.
|
|
|
Web Help Desk Software for Mac OS X
The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.
|
|
|
AnswerTool
Turn answers into assets! Answer your email in minutes instead of hours. AnswerTool saves your answers and lets you reuse them again and again; You will never have to worry about re-typing a response. This shareware is archived under email tools, email clients, web authoring category.
|
|
|
ActivePatch
This development tool enables developers to create their own update in the form of a patch, and integrate the patch application process directly into their own software. It can be used to create a patch of a single file or an update for a complete product.
|
|
|
LivehelpGenie
This internet tool is a live chat solution that allows Companies to communicate in real time with visitors on their website. It provides online businesses a solution to customer support and proactive selling. Key strengths include: easy setup, enhanced agent productivity, complete customization & easy usage. Since LivehelpGenie is a service you need to signup for free trial at our website. LivehelpGenie is a commercial software filed under communications chat, instant messaging utilities.
|
|
|
Skymol Voice Mail, Video Mail Software
Skymol Voice & Video Mail with E-mail allows your customers and web site visitors to leave your business voice mail, voice/video mail, and text mail messages. It is easy to use with no software downloads or without setting any hardware equipments.The offline voice, voice & video messages and e-mails can be left recipients from your web site(s),e-mails, newsletters, MS Word, PDF documents, etc. It's completely web-based and FREE! Skymol Voice Mail, Video Mail Software is licensed as freeware and placed in communications web and video cams section.
|
|
|
Web Questionnaire
Web questionnaire makes it easy to design feedback forms and online questionnaires. You could compose questionnaires using WQ's WYSIWYG editor, retrieve replies via email, then analyze the result using different kinds of report format. Features of WQ: WYSIWYG questionnaire editor. Retrieve replies with Outlook/Outlook Express/Eudora or POP3 server. 30+ professional HTML templates. Various report format. No script or DB is required. This business shareware Web Questionnaire is categorized under web development site administration.
|
|
|
Quask FormCaster
Create truly amazing looking forms and surveys at an incredibly low cost. All you need is a PC and an internet connection. Our servers do all the work for you. Be surprised how easy it is. This shareware is archived under business, survey, marketing, market research, e-mail, direct marketing category.
|
|
|
NETCheck
This development tool is a utility that .NET developers can use within their own application to verify if the required version of the .NET framework is installed and allow the user to download it.
NETCheck is command-line driven and launches just before running your own executable. If .NET is not installed, NETCheck will notify the user that he needs to download it before continuing. Otherwise, NETCheck launches your own executable. NETCheck is a shareware software filed under install setup utilities.
|
