Help Desk Software Free Download

Help Desk for IIS

This business software is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your customers or technicians except web browser. Open support requests via login or send an email to create a support ticket. Business shareware Help Desk for IIS is listed in business helpdesk, remote pc tools.

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Jitbit HelpDesk

Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk is a web based help desk software ("trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web. Jitbit HelpDesk is a demo software filed under business other utilities.

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SysAid Help Desk Inventory and Monitoring

SysAid is software for organizations' IT (Information Technology) departments. It provides asset management and monitoring, automatically scanning the organization's network, listing and testing its machines. SysAid Help Desk Software provides details on each machine (its hardware, software, history, and more), allows you to configure different tests for it and lets you remote control it. SysAid also provid

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Web Help Desk Software for Mac OS X

The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. Business shareware Web Help Desk Software for Mac OS X is listed in business helpdesk, remote pc tools.

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Skymol Communicator Live Chat Software

Live chat software with voice/video, live help and live customer support software. On-demand customer service software, help desk software for online sales and customer service. Included voice mail and video mail. Completely web-based, no downloads. Skymol Communicator Live Chat Software is licensed as commercial and placed in business helpdesk, remote pc section.

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Freeware HelpDesk CentreDesk Group

CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

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versaSRS HelpDesk

Powerful and feature rich 100% web based helpdesk system. Key features include: Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations, Action Escalations, Billing Module, Asset Management, Contacts Manager, Customizable Call Prioritization.

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CentreDesk Corporate

This office software is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration. This shareware is archived under business helpdesk, remote pc category.

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BridgeTrak Help Desk Software

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom user fields, knowledgebase, asset manager, project organizer, reports, queries, etc. Modules available for 24/7 customer self-help via the Web, automatic issue escalation, and advanced data searches. Integrates with computer inventory software to aid in IT troubleshooting.

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Software Planner

This internet tool helps you to improve the quality of your software releases and decrease software maintenance costs by providing you with tools for managing all phases of the software lifecycle. It includes the ability to track functional specifications, project deliverables, appointments, to do lists, test cases, and software defects. Also allows your team to collaborate by sharing documents and participating in discussion forums. Web-based.

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SupportWizard

FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, customers report that SupportWizard has raised customer satisfaction by 50%, improved customer retention by 80% and improved the efficiency of the service team by 25%.

Polar Help Desk

This office and business application is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. Business commercial Polar Help Desk is listed in business helpdesk, remote pc tools.

CI Discovery Network Inventory

Comprehensive network inventory software for help desks and IT departments. No client installation required to audit targeted machines. Extensive hardware, software and system configuration data captured for both workstations and servers. Use to enforce software license compliance, IT troubleshooting and asset management. On-board reporting tools, search, HotFix dectection, Product (License) Keys, audit scheduling feature and more. Internet demo CI Discovery Network Inventory is listed in network, internet other tools.

Polar Help Desk Free

This office and business application is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. Polar Help Desk Free is a freeware software filed under business helpdesk, remote pc utilities.

LBE Web Helpdesk

A fully functioning helpdesk system designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/XP operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notifcation. Full Audit trail. etc.

ViewletBuilder

This graphics tool's innovative content creation process has revolutionized the way in which software is presented and demonstrated. Comes with content management and reporting capabilities when used with ViewletCentral. ViewletBuilder's patented content creation mechanism allows users to take a series of editable screen captures that are then animated to produce a flawless Flash simulation. SCORM & AICC compliant. ViewletBuilder is a commercial software filed under graphic apps screen capture utilities.

LBE Free Helpdesk

Free multi-user helpdesk system - no timeouts, no tricks!!! This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Customer Details,Prioritize, Flexible Reports. LBE Free Helpdesk is a freeware software filed under helpdesk, help desk, support, customer service utilities.

The Help Desk Toolkit

This office software offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. An expanded Edition of the critically acclaimed, first-ever guide to running an effective Help Desk, this toolkit tells you everything you need to know to plan, budget, staff, implement, track, upgrade, and even outsource your organizations Help Desk.

Computer Admin Pro Mac

Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Search by virtually any critera. Computer Admin Pro Mac is licensed as shareware and placed in asset management section.

MailCOPA Email Client

MailCOPA, simply the best email client available. It is the most powerful out-of-the-box email client you can purchase to date. Why? Not only is MailCOPA easy to use but it is pre-configured to aggressively combat SPAM and viruses. This internet shareware MailCOPA Email Client is categorized under communications e-mail clients.

LBE Desktop Helpdesk

Easy to use helpdesk system, sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. This business shareware LBE Desktop Helpdesk is categorized under helpdesk, help desk, support, customer service.

Alchemy Network Inventory

Network Administrators use this tool to inventory computers in the corporate networks for the software and hardware configuration, generate software licenses reports, etc. This shareware is archived under network, internet other category.

ViewletBuilder Standard

Easily build Flash animations with no knowledge of Flash ViewletBuilder makes it possible for anyone to create compelling, animated tutorials, online courses and demos with ease. This business shareware ViewletBuilder Standard is categorized under presentation tool.

ITPro ToolKit

Quickly search Active Directory for users and computers and manage them across the network. IT support tools are centralized into one utility that can administer users and computers in your Active Directory. Search by the display name, username or computer name. Reset passwords, enable or disable accounts, add or remove users from groups, manage computers over the network and much more... ITPro ToolKit is a shareware software filed under network, internet other utilities.

Public Folder HelpDesk

Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Attached files and rich text. Sort tickets. Iinformation from Contacts or GAL. For public folder or shared mailbox. Business shareware Public Folder HelpDesk is listed in business helpdesk, remote pc tools.

Network Management Suite

Network management solution containing two must-have applications: Alchemy Network Monitor monitors network servers, Alchemy Network Inventory makes the complete detection of the network assets. Internet shareware Network Management Suite is listed in network, internet network monitoring tools.

ieSupportManager

Fully featured helpdesk software utility. Call & problem logging and a fully searchable knowledgebase. Powerful yet easy to use and 32-bit client-server enabled for speed & efficiency. Web access module included. Multi-lingual and MAPI compliant. This demo is archived under helpdesk, support, contact management category.

SysAid IT Management Software

SysAid is a dynamic and highly intuitive free software solution. SysAid provides Helpdesk, Asset Management, Monitoring, Reports and Analysis, Knowledgebase, Live Chat, and IT Benchmarking applications in a simple, attractive and easy-to-use package. This freeware is archived under helpdesk, asset management, asset monitoring, live chat category.

Help Desk-99

Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Business shareware Help Desk-99 is listed in helpdesk, help desk, support, customer service tools.

Freeware HelpDesk CentreDesk Quotation

CentreDesk Quotation is a multi-user help desk quotations application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign quotations to technicians. Can be used as a stand-alone application or in conjunction with CDRepairs.

NewWayService

This office software is incontestably the complete software solution you need for your service management. Whatever your industry, NewWayService allows you to follow efficiently your service requests in an efficient way. NewWayService allows you to manage work orders, banks of hours, schedule, a knowledge base and a lot more. NewWayService 2 is incontestably the top solution for all organizations who care about the quality of their service.

AnswerTool

Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve customer satisfaction with clear, consistent answers. This is a great tool for customer support, investor relations, interacting with bidders in auctions, and other email-intensive jobs. This shareware is archived under email tools, email clients, web authoring category.

ECTI

This utility is a software to create presentations, demonstrations, simulations, help, support, learning... Taking screenshots, capturing mouse movements , images, Flash animations, Shockwave 3D contents to create movies that can be played from a CDRom/DVDRom and from the Internet on Windows-based systems. Satisfy your customers avoiding time consuming and expensive work! Creating help documents and manuals is not boring anymore!

DEKSI HelpDesk

This internet tool is a powerful and feature rich web based help desk and customer support system that provides organizations with a helpdesk, inclusive discussion forum, and the research capabilities of web surveys. DEKSI HelpDesk has been tested on Linux, Solaris, Max OSX, Windows 2000, Windows XP, 2003 server, Free BSD and AS400 and requires Java RunTime environment. Internet shareware DEKSI HelpDesk is listed in crm, help desk tools.

ViewletCam 2

The best and cheapest tool to convert PowerPoint to the web.ViewletCam is an easy-to-use, rich media software tool from Qarbon that enables you to record, edit, enhance and publish full-motion videos from your PC, making it simple to quickly and easily produce compelling interactive content that engages your customers, prospects, partners and employees. Graphics commercial ViewletCam 2 is listed in graphic apps screen capture tools.

ViewletCam

This business software is an easy-to-use, rich media software tool from Qarbon that enables you to record, edit, enhance and publish full-motion videos from your PC, making it simple to quickly and easily produce compelling interactive Flash content. This shareware is archived under presentation tools category.