Customer Support Software

 

ClearImage Barcode 1D Pro

ActiveX easily reads Code39 Code128 Code 93 Interleaved 2of5 and 17 other barcodes from any scanned or faxed image. Automate the data capture with VB C++ or Delphi applications with a high speed solution that comes with FREE SDK and Consulting services. With a simple intuitive interface, the ClearImage product line is robust and easy to integrate, reducing customer support issues and raising productivity. SDK contains code samples and demo app. ClearImage Barcode 1D Pro software is a commercial filed under barcode recognition, barcode decoder, data capture, document data capture, document scanning, indexing, fax data capture utilities.

Green Desktiny

This internet utility is a software that professionally designed for customer support helpdesk. It is powerful, simple and easy to use, yet with reasonable price. Since customer satisfaction is a major concern for our daily business in the internet, this product will surely help you to give an excellent support to your customers. You can easily handle requests from your customers with a powerful ticket management provided by this product.

Jitbit HelpDesk

Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers'' issues and saves your technicians'' time. FREE evaluation version has no expiration.

ClearImage Barcode 1D Basic

ActiveX easily reads Code39 Code128 Code 93 Interleaved 2of5 and 13 other barcodes from any scanned or faxed image. Automate the data capture with VB C++ or Delphi applications with a high speed solution that comes with FREE SDK and Consulting services. With a simple intuitive interface, the ClearImage product line is robust and easy to integrate, reducing customer support issues and raising productivity. SDK contains code samples and demo app. ClearImage Barcode 1D Basic is licensed as commercial and filed in vb, c++, barcode, imaging section.

SupportCenter

This internet software is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of emails per hour.

Backup Manager

This tool offers a 2 Week Free Trial - with no further obligation - of its automated, encrypted, offsite data backup service. Download the software and upload your data in minutes. Full customer support online or toll-free telephone. Eliminates unreliable CD's or tape drives and the time spent in doing data backups manually. Upon your satisfaction of our 2 Week Free Trial, Backup Manager's service continues with a nominal monthly fee. Backup Manager software is a commercial filed under backup, restore, offsite storage, online backup utilities.

Help Desk-99

Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. Help Desk-99 is licensed as shareware and filed in helpdesk, help desk, support, customer service section.

AccessAble Help Desk Professional Edition

A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser.

Huelix ScreenPlay Screen Recorder

This graphics utility is the only screen recorder that can broadcast screen video as Windows Media video. Perform live web casts and product demos off your screen, in addition to standard screen recording features. Record audio from any supported source and even record streaming video. ScreenPlay produces really small files and has several features that make screen recording fun.

Keyboard Express

This tool is a Windows keyboard macro utility. It allows you to issue just about any series of keystrokes to your windows applications with the touch of a key. These keystrokes can manually be entered in and assigned to over 700 hot keys. In addition, keystrokes can be captured ?on the fly? as you are typing in one of your Windows applications. System date and times, symbols and more can be added for insertion into applications and more!

SkyFex Remote Assistant

This internet tool is a free service that allows seeing what is happening on the remote computer desktop in real time. This is a secure service, does not require additional software installation and configuration and works transparently through proxy/firewall and NAT networks. SkyFex is Windows based and requires Internet Explorer to run it.

Typing Buddy

Main purpose of Typing Buddy is to enable you to type less and write more! Writing emails,articles,even books can be much easier and faster if you can skip typing common phrases all the time.Beside that Typing Buddy can also be used to launch your programs,files,folders or even web pages from anywhere in no time.All you have to do is to assign short string(trigger) to any of above actions and Typing Buddy will do the rest!

ieSupportManager

This business software is a fully featured helpdesk software utility with a web access module included. Call & problem logging and a fully searchable knowledgebase. Powerful yet easy to use and 32-bit client-server enabled for speed & efficiency with a generous suite of reports. User-defined fields capability with powerful dynamic reporting. Multi-lingual feature and MAPI compliant email facilities built-in.

InterCasinoPoker

This game, the most authentic Poker Room on the Internet, comes from the most prestigious and trusted gaming pedigree online - InterCasino. The self-upgrading software offers US Dollar ($), Pound Sterling (¡ê) and Euro (?) tables. Using one of the most secure methods of Electronic Funds Transfer ever devised, pay-out procedures deliver winnings quickly and efficiently, while players can be assured of fairness, honesty and corporate stabil

Templates for the Fashion Helpdesk

Use Microsoft''s Outlook as convenient Helpdesk solution for customer inquiries at Clothing- and also Fashion-companies. The additional software helps you with construction and also keeping of the Fashion text modules for your helpdesk. The Fashion text phrases support a multi-user network so that via a local network several helpdesk staff share the same text modules and possess the same data. Internet freeware listed in business helpdesk, remote pc tools.

TSC - Loan Calculation - Advanced Edition

TSC - Loan Calculation Software is a full featured loan calculation software that will calculate your loans completely and precisely to the penny. With a simple user-friendly interface, TSC - Loan Calculation Software will display a graphical representation of where your payment is going, an integrated side-by side savings calculator and the yearly details of the loan.

SRM Help Desk 2005

A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges.

Whizlabs PMP Exam Simulatorr

Whizlabs, an ISO 9001:2000 certified company, ensures your success in the PMP certification exam with its simulator comprising of 1000 questions, spread across 5 mock exams and a quiz of 200 questions, and all based on the latest pattern.

Skymol Communicator Live Chat Software

Skymol Communicator is a new multi-media web-hosted customer service and live help system using Voice, Video, Text Chat. On-demand customer service software, help desk software for online sales and customer service. It is easy to use with no software download. It is completely web-based. Our solution establishes a powerful communications interface, creating a live real-time connection between an agent and a web site visitor. Included voice mail.

gReg

So many people want your software, some are thieves. Protect your work! Armor your software against thieves, and safeguards your revenues. Our protection is bulletproof! Out-strips the competition with state-of-the-art encryption that locks out thieves permanently. Smoke your competitors with our customer tracking and technical support history. Distribute an evaluation version of the real product. Allow access to all or part of your product.

Swift XML Converter

Query & extract selected data from XML without having to learn XPath, XSL, etc.Extract XML to MS Excel(XLS),MS Access(MDB),CSV,HTML & Text.Easily handles large & complex XML files.Elements & attributes are automatically mapped to columns.Builds relationships between tables to mirror XML structure using primary and foreign keys. No user intervention required for shredding XML to tables.Exports XML tables as Excel worksheets or Access tables.

VueChat Express

This office and business application is a technology that enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.

SimpleHelp

Support your customers as well as the leading brand but for a fraction of the cost. Your customers join a central queue simply by visiting your website. Your technicians then join sessions as they like (with no limits). Connected technicians can see the remote desktop, control the mouse and keyboard, text-chat with the customer and transfer files back and forth. Licensed at a one-off cost from $395.

AccessAble Help Desk Pro Edition

A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser.

QX Invoice

We designed QXInvoice to make invoice creation an easy task. Despite the fact that it is a very powerful application, we managed to create very intuitive and user-friendly interface. It uses plain English terms; you don't have to be an accountant or computer guru to use this software, and it comes with unlimited customer support. QX Invoice is licensed as shareware and filed in business accounting, finance section.

Exult XML Conversion Wizard

Converts XML to MS Excel(XLS),MS Access(MDB),CSV,HTML & Text.Easily handles large & complex XML files.Elements & attributes are automatically mapped to columns.Builds relationships between tables to mirror XML structure using primary and foreign keys. No user intervention required for shredding XML to tables.Exports XML tables as Excel worksheets or Access tables.New! Merge data from two or more tables for extraction.Speed improved in version 2.

TZO Dynamic DNS Client with Photo Sharing

TZO uses true dynamic DNS client/server technology to fix static domain name to a dynamic IP addresses. This allows Internet users with Cable, DSL and dialup Internet connections to host their own photo server,website, FTP server, mail server, game servers, or any other TCP/IP service from a PC at your home or office. The new TZO client software has many new features, including a fully functional free web server. Easy to use, Free 30 day trial

DEKSI CRM for Linux

This office and business application is a feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat.

ieSupportManager Helpdesk

ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed.

LBE Desktop Helpdesk

Easy to use helpdesk system, sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

SwisSQL - Data Migration Tool

AdventNet SwisSQL offers a complete Data Migration Tool that helps the migration of database structures and data across leading databases such as Oracle, IBM DB2, MS-SQL Server, Sybase, SAP DB, PostgreSQL and MySQL. It offers an open, user-friendly, and extensible migration process ensuring reliability and data integrity. SwisSQL offers connectivity to the database through JDBC. It is easy to install & has a user friendly and intuitive GUI.

Whizlabs J2EE Certification (SCBCD) Online Training

Ensure your success in Sun Certified Web Component Developer exam with Whizlabs' instructor-led, online training. Designed and delivered by highly experienced and certified trainer and backed up by "Unconditional Test PASS Guarantee", it is highly convenient and cost effective training, with FREE Whizlabs exam simulator worth 74.95$. Avail group discounts also!!

Public Folder HelpDesk for Outlook

Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.

KariChat

This internet utility enables webmasters to chat with their visitors in real-time, enabling live help and live support, and providing means to engage the visitor into an instant sale. This demo is listed under chat category.

FAQ Organizer Deluxe

This office software is a database management system for recording, organizing, and managing frequently asked questions. FAQ Organizer software is easy to use and very intuitive. Print FAQ reports. Generate FAQ web catalogs. Quickly find information using flexible search and filter options. View data in tables, regular forms, or browser. Send emails with FAQ records or reports from the program. Create customized FAQ database solutions.

Adept XML to MDB Conversion Wizard

Converts XML to MS Access(MDB or ACCDB).Automatically maps elements & attributes to columns.Builds relationships between tables mirroring XML structure using primary & foreign keys.Can merge & extract data from many XML files at once.Can process large & complex XML.No user intervention required for mapping XML to tables.Includes command line program for batch conversions.Fast!Includes free upgrades for 90 days.

 

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