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SupportCenter
This internet software is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of emails per hour. This commercial is archived under communications other e-mail tools category.
knowledge base suggestion software developped
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LivehelpGenie
This internet tool is a live chat solution that allows Companies to communicate in real time with visitors on their website. It provides online businesses a solution to customer support and proactive selling. Key strengths include: easy setup, enhanced agent productivity, complete customization & easy usage. Since LivehelpGenie is a service you need to signup for free trial at our website.
powerful software proactive sales customer feedback
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AccessAble Help Desk Pro Edition
A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Customizable web pages let users request support and technicians update data via browser. AccessAble Help Desk Pro Edition is licensed as shareware and filed in help desk, customer support section.
intuitive interface users request accessable
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Jitbit HelpDesk
Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration.
web application knowledge base software help desk software
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Xtreeme MailXpert Standard Edition
Mail processing software for Windows. Using this application you can create discussion mailing lists and autoresponders, send bulk mails to your customers and more. Message personalization ("Dear John" instead of "Dear Customer"), fast sending engine, built-in SMTP server (no need to use your ISP's), HTML and plain text messages and much more...
plain text messages dear customer processing software
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logonmypc
LogOnMyPC is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at LogOnMyPC.com. This shareware is archived under remote control category.
office log network resource level web
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Exult Professional for SQL Server
Shred one or more XML files & import data into SQL Server.Tables & Columns automatically created from XML structure.Relationships created using primary & foreign keys.Extracts data from elements & attributes.Easily handles large, complex XML without large memory requirements.No user intervention required for mapping elements & attributes to tables & columns.Includes command line program for batch conversion.Works with SQL Server 2000 & 2005.
xml file database cleanup memory requirements
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versaSRS HelpDesk
Powerful and feature rich 100% web based helpdesk system. Key features include: Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations, Action Escalations, Billing Module, Asset Management, Contacts Manager, Customizable Call Prioritization.
rich web knowledge database interface
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Swift XML Converter
Query & extract selected data from XML without having to learn XPath, XSL, etc.Extract XML to MS Excel(XLS),MS Access(MDB),CSV,HTML & Text.Easily handles large & complex XML files.Elements & attributes are automatically mapped to columns.Builds relationships between tables to mirror XML structure using primary and foreign keys. No user intervention required for shredding XML to tables.Exports XML tables as Excel worksheets or Access tables. Swift XML Converter is a shareware software filed under business databases, tools utilities.
trial version free upgrades csv text
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Quick-Type
You can turn into a speed typist INSTANTLY with Quick-Type, the world's only typing automation tool. Quick-Type can automate your typing for you. You simply give Quick-Type all the common pieces of text you type, along with a keyword for each of them. Then whenever you type that keyword in future, it gets replaced with your text... literally saving you DAYS every single month! Quick-Type is licensed as demo and filed in education teaching, training tools section.
automation tool repetitive tasks customer support
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KariChat
This internet software enables webmasters to chat with their visitors in real-time, enabling live help and live support, and providing means to engage the visitor into an instant sale. KariChat is licensed as demo and filed in chat section.
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QX Invoice
We designed QXInvoice to make invoice creation an easy task. Despite the fact that it is a very powerful application, we managed to create very intuitive and user-friendly interface. It uses plain English terms; you don't have to be an accountant or computer guru to use this software, and it comes with unlimited customer support.
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TSC - Loan Calculation - Advanced Edition
TSC - Loan Calculation Software is a full featured loan calculation software that will calculate your loans completely and precisely to the penny. With a simple user-friendly interface, TSC - Loan Calculation Software will display a graphical representation of where your payment is going, an integrated side-by side savings calculator and the yearly details of the loan.
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Flash Livehelp
Breathe some life into your digital domain with Flash Livehelp and watch your sales soar. What makes our system unique is that in addition to the Livehelp Administrator you will receive a flash web client(swf) which you can post on your web site and/or web auctions PLUS a flash desktop client(exe) which can be distributed to customers, clients, family and friends via CD, download or email. Setup in minutes, no monthly fees. MySQL/PHP based.
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Huelix ScreenPlay Screen Recorder
This graphics tool is the only screen recorder that can broadcast screen video as Windows Media video. Perform live web casts and product demos off your screen, in addition to standard screen recording features. Record audio from any supported source and even record streaming video. ScreenPlay produces really small files and has several features that make screen recording fun.
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VueChat Enterprise Server
Vuechat is set of tools for Web-based Customer Service, Instant Messaging, VoIP communications, Video Conference and the Customer Relationship Management (CRM). VueChat Enterprise Server is licensed as shareware and filed in customer service section.
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Whizlabs PMP Exam Simulatorr
Whizlabs, an ISO 9001:2000 certified company, ensures your success in the PMP certification exam with its simulator comprising of 1000 questions, spread across 5 mock exams and a quiz of 200 questions, and all based on the latest pattern.
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SupportWizard
FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, customers report that SupportWizard has raised customer satisfaction by 50%, improved customer retention by 80% and improved the efficiency of the service team by 25%.
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AnswerTool
Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve customer satisfaction with clear, consistent answers. This is a great tool for customer support, investor relations, interacting with bidders in auctions, and other email-intensive jobs.
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Free Registry Cure 2007
Developed to utilize the most current technology in registry cleaning, RegCure is the most advanced prevention and maintenance tool available. Offering the most comprehensive feature set on the market and free customer support, RegCure is the PC fix preferred by PC users. Built with the individual preferences of our customers in mind, RegCure enables you to fix your PC's windows registry in the way that is most comfortable for you.
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webtopc
This internet tool is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at webtopc.com. webtopc is a shareware software filed under business helpdesk, remote pc utilities.
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Content Filtering Proxy SafeSquid
SafeSquid is a Content Filtering Proxy Server - browser based interface, very fast throughput, dns caching, content caching, prefetching, bandwidth control, virus scan, Source, Target & Time based GRANULAR FireWall style rules to allow / deny content like music, videos, flash & java applets, messengers, chats, cookies, activex, scripts, etc. REMOTE AUTHENTICATION, REAL-TIME TEXT & IMAGE ANALYSIS for blocking PORNOGRAPHY. LIVE REMOTE SUPPORT.
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Vuechat
This office software: The Ultimate Solution for Customer Service.
Create a new level of convenience for your customer!
Vuechat allows customers to contact you through their web browser (Internet
Explorer or Netscape Navigator), to load up a 1-1 chat applet - with
streaming webcam image. As a representative, you can converse with up
to 6 conversations simultaneously. Vuechat is licensed as shareware and filed in customer service section.
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Polar Help Desk Free
This office software is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.
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gReg
So many people want your software, some are thieves. Protect your work! Armor your software against thieves, and safeguards your revenues. Our protection is bulletproof! Out-strips the competition with state-of-the-art encryption that locks out thieves permanently. Smoke your competitors with our customer tracking and technical support history. Distribute an evaluation version of the real product. Allow access to all or part of your product.
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DEKSI CRM
This business software is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat. DEKSI CRM is a shareware software filed under business helpdesk, remote pc utilities.
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Typing Buddy
Main purpose of Typing Buddy is to enable you to type less and write more! Writing emails,articles,even books can be much easier and faster if you can skip typing common phrases all the time.Beside that Typing Buddy can also be used to launch your programs,files,folders or even web pages from anywhere in no time.All you have to do is to assign short string(trigger) to any of above actions and Typing Buddy will do the rest!
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Cute Chat
This software is a full-featured ASP.NET chat program. It's a fast, easy and affordable way to host and manage real-time communication. Cute Chat allows you to organize chat-events, collaborative work sessions or online meetings. It's a fast, easy and affordable.No page refreshes.No special ActiveX Controls needed.Multi-room capability.Direct Log In Mechanism.High reliability, scalability and high load.Bad Word Filter.Private Chat.Kick.ban.
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TZO Dynamic DNS Client with Photo Sharing
TZO uses true dynamic DNS client/server technology to fix static domain name to a dynamic IP addresses. This allows Internet users with Cable, DSL and dialup Internet connections to host their own photo server,website, FTP server, mail server, game servers, or any other TCP/IP service from a PC at your home or office. The new TZO client software has many new features, including a fully functional free web server. Easy to use, Free 30 day trial
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Templates for the Fashion Helpdesk
Use Microsoft's Outlook as convenient Helpdesk solution for customer inquiries at Clothing- and also Fashion-companies. The additional software helps you with construction and also keeping of the Fashion text modules for your helpdesk. The Fashion text phrases support a multi-user network so that via a local network several helpdesk staff share the same text modules and possess the same data.
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Keyboard Express
This tool is a Windows keyboard macro utility. It allows you to issue just about any series of keystrokes to your windows applications with the touch of a key. These keystrokes can manually be entered in and assigned to over 700 hot keys. In addition, keystrokes can be captured ?on the fly? as you are typing in one of your Windows applications. System date and times, symbols and more can be added for insertion into applications and more!
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ieSupportManager Helpdesk
ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed. This business demo ieSupportManager Helpdesk is categorized under business helpdesk, remote pc.
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Customer Care Computer Software
Online web chat program enables visitors of your site to connect with company executives in real time regarding their queries about the product or services. Software allows company representatives to provide instant answer to all their queries and problems by using pre written and canned messages. Application transfer chat session from one executive to another in case visitor requires any additional support regarding company products.
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Clondike Casino
The free online casino features unparalleled gaming action and customer support. Six quality games, multiplayer facilities and a play for fun option make Clondike the player's top choice on the Web today. Offers up to 200$ Bonus. Clondike Casino is licensed as freeware and filed in games, casino games, card games, casino, cards and lottery section.
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Public Folder HelpDesk for Outlook
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA. This business shareware Public Folder HelpDesk for Outlook is categorized under business helpdesk, remote pc.
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Advanced Robots.txt Generator
Create your robots.txt files in seconds and maintain them easilly and effortlesly with the unique utility Advanced Robots.txt Generator. The software supports 300 robots, works in a WYSWIWYG visual way and comes with full documentation and unlimited customer support. It's features include automatic creation of Robots.txt files, automatic uploading, comparison with previously saved project, online/offline documentation, manual, free upgrades etc
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