Call Center Free Download

 

PrettyMay Call Center for Skype

This internet software (PMCCS) is a 100% software-based Skype PBX that replaces traditional proprietary hardware PBX / PABX. It allows SMBs to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant... Internet shareware PrettyMay Call Center for Skype is listed in communications telephony tools.

skype pbx voicemail capabilities

VTapi ActiveX

What can be done with VTapi ActiveX Control: Detect Caller ID on incoming calls, Make and answer telephone calls, Detect DTMF key press tones, Generate DTMF tones, Execute any commands on modem, Build computer telephony integration systems (CTI), Interactive voice response systems (IVR), Voice mail, Audiotext, Automated attendants, Digital recording, Predictive dialers, Telemarketing systems, Call center and more!

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Advanced Call Center

An advanced, yet simple-to-use telephone tware answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, and others. This business shareware Advanced Call Center is categorized under telephony, paging, voice mail, fax, phone tools, caller id, office applications fax, office applications misc..

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Axon Enterprise Virtual PBx System

Axon Enterprise is a fully featured pbx server without restrictions to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology.

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iReferent Light

Easy-to-use Contact Manager to organize your personal call center and keeps track of your contacts with CRM data warehouse. Unique database structure: input into the database any number of the description fields. You can keep detail phone call history, dial phone numbers directly from the program, lunch of browser or email. Plug-ins to attach additional functions. Data Wizard to print data from the database or save them as a csv-format file. This business shareware iReferent Light is categorized under pim[personal information manager].

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Axon Virtual PBx System

Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology. This internet freeware Axon Virtual PBx System is categorized under communications telephony.

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AliveChat BETA

AliveChat allows you to connect with your web site visitors in real-time via a browser based chat interface. Your company representatives can now support customers while increasing operator productivity and reducing telephone and call center costs. AliveChat BETA is a freeware software filed under customer service and relationship management utilities.

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WhoCalls Caller ID detection

WhoCalls will use your modem to detect the CallerID of a calling party. It will not answer the call, just display the caller information (if transmitted). If the caller is already in the database, its details and photo will be displayed. You may also use it to display information in an external database. Samples of a Call Center in MsAccess, Excel and Outlook are included. When configured as a Server, WhoCalls distributes the info on the network.

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SkypeTransfer

This internet utility extends the basic capabilities of SkypeTM and enables you to transfer Skype calls to anyone in your Skype contact list. A great tool designed to enable Skype manual call routing. SkypeTransfer is licensed as shareware and placed in communications telephony section.

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WhoCalls

This utility will use your modem to detect the CallerID of a calling party. It will not answer the call, just display the caller information (if transmitted). If the caller is already in the database, its details and photo will be displayed. WhoCalls is a shareware software filed under callerid, telephone utilities.

callerid display information photo

DEKSI CRM for Linux

This office and business application is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution. This shareware is archived under business helpdesk, remote pc category.

ReWorx Standard

ReWorx is a 'beautifully simple' way to create full-featured Web and Intranet documents automatically from within Word. Using only six steps, you can produce powerful online documentation systems. ReWorx will convert your Word documents using the latest XML technology for reliable formatting and enhanced end-user functionality. And the great thing is, you don't have to know anything about HTML, XML or the Web! Simply write your manuals in Word. ReWorx Standard is licensed as commercial and placed in web, xml, web publishing, intranet section.

Go4Customer Call Recording Machine

Call Recording Machine provides facility to record calls to Hard Disk and can be played whenever required.Provides CLI. Utilities shareware Go4Customer Call Recording Machine is listed in system utilities - business management tools.

Easy-CSS

For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. The request may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. Easy-CSS is a shareware software filed under business utilities.

Help Desk-99

Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

Wireless-DS for gsm modem

Wireless Dev Studio is an ActiveX DLL that allows you to send and receive SMS (also binary, flash, Unicode (UCS2) and ultiple SMS) through GSM modems. It handles voice and GSM data calls and the phonebooks of both SIM and terminal. Wireless-DS for gsm modem is a demo software filed under development active x utilities.

rapidHELP

This business software is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. This shareware is archived under desktop category.

Live Chat Software - ChatStat

ChatStat's Live Chat Software allows you to text chat with your website visitors. Increase sales conversion rates. Make happier customers! Language Translation and remote desktop assistance is now available during all live chats. This internet shareware Live Chat Software - ChatStat is categorized under communications chat, instant messaging.

4Sales CRM

This business software is the affordable, team-based customer management solution that will help you gain control of your customer relationships, and boost overall revenue by delivering a complete business solution with sales automation. It is easy to install and easy to use, so it starts working for you right away. Out-of-the-box, 4Sales CRM helps you increase productivity with minimal investment.

DEKSI CRM

This office and business application is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat.

Software Publishers CRM

Re-Imagine your software business! The light version of popular Terrasoft CRM released specially for Software Publishers. Customer database application that lets you build the software brand by providing the best sales and support experience. CRM provides easy-to-use and highly customizable tools for sales, marketing campaigns, time management and team-work, tracking orders, contracts, emails, organizing support ticket system.

MAS Heavy Metal E-Commerce Platform

Ecommerce shopping cart software for UNIX, Windows, and OS X servers; Management tools for eBay, Amazon.com, and Yahoo! seamlessly integrated for true online business marketing and sales. 100% Customizable template driven front-end plus powerful online management tools and data export/import features for real-time and 3rd party application integration. No programming required. Open Standards Supported. Additional modules available. Rent or Buy.

versaSRS HelpDesk

An advanced, powerful and feature rich web based help desk and customer support system. versaSRS combines the intuitive 'look and feel' of a desktop application with a simple and easy-to-use interface. Windows 2000, XP, 2003 Server compatible.

Dictation Buddy

This multimedia utility is an audio recording program primarily for voice and phone recording. It can also be used for transcribing and publishing sound files. The software can record phone conversations in call-center environments and allows for easy management of sound files for review of agent activities. Main features: 1) Automatic sound activation 2) Automatic file save on phone hang-up 3) Imbedded text notes and bookmark facility.

MiaRec

This internet tool is a software for recording your conversations in any of Voip protocols (H.323, SIP, MGCP, Cisco SCCP). MiaRec can be used for recording of calls made with any software Voip phone including hardware Voip phone , Vonage box , inside enterprise (office calls) inside Call-Center environment Every recorded conversation is saved into WAV or MP3 file. MiaRec is licensed as shareware and placed in communications telephony section.

TAPIEx ActiveX Control

Telephony development Control, Extensition of Microsoft TAPI2.0,support multi-lines, multi-calls per line, help you build you IVR system in few minutes. Support Win98/Me/Nt/2K/XP Operating system . Features: TTS, Speech Recognition, Conference, Transfer, Detect Caller ID, Digital Record/ Playback,Detect DTMF key press tones,Generate DTMF tones. VB/VB.NET & Delphi &C++Builder &Visual C++& Visual Foxpro Samples are included.

Skymol Communicator Live Chat Software

Live chat software with voice/video, live help and live customer support software. On-demand customer service software, help desk software for online sales and customer service. Included voice mail and video mail. Completely web-based, no downloads. This business commercial Skymol Communicator Live Chat Software is categorized under business helpdesk, remote pc.

phulmonty

PHULmonty integrates the following functions to aid in business operations, and CRM: Order Entry Account and payment on account management Order invoices and Account Statements A real time online Sales Monitor (see sales totals changes as they occur) Sales reports, by product, customer, and sales representatives Call Center with issue management and reporting Product Inventory management System Administration functions. This freeware is archived under sales management and automation, crm, inventory control category.

AccessAble Help Desk Suite

This office software is offered as an alternative to the many more expensive help desk programs on the market. It consists of three main components. You'll find a Windows-based application, a HTTP server for browser access to data, and a separate Windows CE-based program for portability. A wide variety of reports are provided with the program.

Voice Call

This office software is an answering machine and telephone dialer with Caller ID and Speakerphone support. It will restore itself from the system tray on the ring of your phone and even can set Winamp on pause. This shareware is archived under business vertical market apps category.

LBE Desktop Helpdesk

Easy to use helpdesk system - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. LBE Desktop Helpdesk is licensed as shareware and placed in helpdesk, help desk, support, customer service section.

Digital PhoneBook

A very simple, fast, friendly contact management software with printing ability, phone dialer, backup/restore features, moving/copying contact cards. Easy email and browsing. Allows importing including Outlook Express and Comma/Tab delimited files. This business shareware Digital PhoneBook is categorized under pim, personal information management, contact manager, contact management, sales lead manager, phone book, phonebook, phone list, information organizers, database, databases, dialer, phone dialer, lead organizers.

Those Buttons

Automatic text - Just Push the Buttton. No more typing the same text over and over. Launch a web page and automatically enter your uesr name, password, account number, anything. It will even press buttons! Works with most any other program. This shareware is archived under system utilities automation tools category.

Freeware HelpDesk CentreDesk Group

CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration. Business freeware Freeware HelpDesk CentreDesk Group is listed in business helpdesk, remote pc tools.

Public Folder HelpDesk for Outlook

Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.

VoiSpeed Server

VoiSpeed is a software solution based on a Server-Client architecture. You can download for free both Server and Client versions of VoiSpeed and they will have all features activated for 30 days. After 30 days only base features will remain active (eg. making and receiving calls). Buying additional software modules (keys) all advanced features will be activated (in both Server and Client) and VoiSpeed will be a complete solution.

 

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