Call Center Free Download

 

Terrasoft Call Center

This office and business application provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules. Terrasoft Call Center is a demo software filed under communications telephony utilities.

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Axon Virtual PBx System

Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology. Axon Virtual PBx System is licensed as freeware and filed in communications telephony section.

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Dialgo Personal Call Center

Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. Dialgo Personal Call Center is licensed as shareware and filed in modem, telephony, phone, speech, voice, wave section.

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VoiSpeed Server

VoiSpeed is a software solution that lets you build complete telephone networks over LANs and realize Internet telephony, CRM and Call Center applications, integrating itself with databases and managerial softwares. This shareware is archived under connectivity category.

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WhoCalls

This software will use your modem to detect the CallerID of a calling party. It will not answer the call, just display the caller information (if transmitted). If the caller is already in the database, its details and photo will be displayed. You may also use it to display information in an external database. Samples of a Call Center in MsAccess and Excel are included.

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iReferent Light

Easy-to-use Contact Manager to organize your personal call center and keeps track of your contacts with CRM data warehouse. Unique database structure: input into the database any number of the description fields. You can keep detail phone call history, dial phone numbers directly from the program, lunch of browser or email. Plug-ins to attach additional functions. Data Wizard to print data from the database or save them as a csv-format file.

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VTapi ActiveX

What can be done with VTapi ActiveX Control: Detect Caller ID on incoming calls, Make and answer telephone calls, Detect DTMF key press tones, Generate DTMF tones, Execute any commands on modem, Build computer telephony integration systems (CTI), Interactive voice response systems (IVR), Voice mail, Audiotext, Automated attendants, Digital recording, Predictive dialers, Telemarketing systems, Call center and more!

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Advanced Call Center

An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. ACC can send call notifications to your pager and voice messages over e-mail. It can also block certain types of incoming calls. Business shareware Advanced Call Center is listed in telephony, paging, voice mail, fax, phone tools, caller id, office applications fax, office applications misc. tools.

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Those Buttons

Automatic text - Just Push the Buttton. No more typing the same text over and over. Launch a web page and automatically enter your uesr name, password, account number, anything. It will even press buttons! Works with most any other program. Utilities shareware Those Buttons is listed in system utilities automation tools tools.

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AccessAble Help Desk Suite

This office software is offered as an alternative to the many more expensive help desk programs on the market. It consists of three main components. You'll find a Windows-based application, a HTTP server for browser access to data, and a separate Windows CE-based program for portability. A wide variety of reports are provided with the program. This business shareware AccessAble Help Desk Suite is categorized under database, network administration, help desk.

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Help Desk-99

Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. This business shareware Help Desk-99 is categorized under helpdesk, help desk, support, customer service.

AG-Call-Center-Suite 2.4 - Telefonmarketinglösung für Inbound und Outbound

AG-Call-Center-Suite. - 30 days free Trialversion for 5 Clients Grutzeck-Software offers a modularly built solution for call-center and phone marketing. It is able to cover sections such as direct marketing or customer information systems. This business freeware AG-Call-Center-Suite 2.4 - Telefonmarketinglösung für Inbound und Outbound is categorized under database.

SkypeTransfer

This internet utility extends the basic capabilities of SkypeTM and enables you to transfer Skype calls to anyone in your Skype contact list. A great tool designed to enable Skype manual call routing. SkypeTransfer is a shareware software filed under communications telephony utilities.

Digital PhoneBook

A very simple, fast, friendly contact management phone book software with printing ability, phone dialer, backup/restore features, moving/copying contact cards. Easy email and browser integration. Allows importing including Outlook Express and Comma/Tab delimited files. Highly customizable viewing options. PlugIn ability. Allows font size setting for accessibility. Options to add/remove icon from system tray/desktop/start menu.

MiaRec

This internet utility is a software for recording your conversations in any of Voip protocols (H.323, SIP, MGCP, Cisco SCCP). MiaRec is a shareware software filed under communications telephony utilities.

MAS Heavy Metal E-Commerce Platform

Ecommerce shopping cart software for UNIX, Windows, and OS X servers; 100% Customizable template driven plus powerful online management tools and data export/import features for real-time and 3rd party integration. Modules available. Rent or Buy. MAS Heavy Metal E-Commerce Platform is a shareware software filed under web development e-commerce utilities.

phulmonty

PHULmonty integrates the following functions to aid in business operations, and CRM: Order Entry Account and payment on account management Order invoices and Account Statements A real time online Sales Monitor. phulmonty is licensed as freeware and filed in sales management and automation, crm, inventory control section.

Dictation Buddy

This audio software is an audio recording program primarily for voice and phone recording. It can also be used for transcribing and publishing sound files. The software can record phone conversations in call-center environments and allows for easy management of sound files for review of agent activities. Main features: 1) Automatic sound activation 2) Automatic file save on phone hang-up 3) Imbedded text notes and bookmark facility.

Go4Customer Call Recording Machine

Call Recording Machine provides facility to record calls to Hard Disk and can be played whenever required.Provides CLI. Go4Customer Call Recording Machine is a shareware software filed under system utilities - business management utilities.

Software Publishers CRM

Re-Imagine your software business! The light version of popular Terrasoft CRM released specially for Software Publishers. Customer database application that lets you build your software brand by providing the best sales and support experience. This business demo Software Publishers CRM is categorized under business databases, tools.

PrettyMay Call Center for Skype

This internet utility (PMCCS) is a 100% software-based Skype PBX that replaces traditional proprietary hardware PBX / PABX. It allows SMBs to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), Automatic Call Distribution (ACD), call recording and personalized voicemail capabilities - and a lot more as well.

rapidHELP

This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Customer Tickets Multitasking support Integral Absence Manager Uniform GUI for Administrators and Users Internet Capability Automatic Timing Automatical display of new tickets Statistics HTML-Functionality Drag and Drop Security. rapidHELP is a shareware software filed under desktop utilities.

StromaSoft CRM Customer Service Helpdesk - Outlook Edition

StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message.In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. This business shareware StromaSoft CRM Customer Service Helpdesk - Outlook Edition is categorized under business other.

Public Folder HelpDesk for Outlook

Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or GAL. Open tickets are stored in Outlook and in an Access. Public Folder HelpDesk for Outlook is a shareware software filed under business helpdesk, remote pc utilities.

ReWorx Standard

With ReWorx you can self-publish business documents to the Web and Intranet. Using only six steps, you can convert your Word documents using the latest XML technology for reliable formatting and enhanced end-user functionality. Business commercial ReWorx Standard is listed in web, xml, web publishing, intranet tools.

DEKSI CRM

This office and business application is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution. This business shareware DEKSI CRM is categorized under business helpdesk, remote pc.

Easy-CSS

For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician.

CT Developer Studio

Integrate computer with telephony quickly and easily. Develop and run IVR applications on your Windows PC. IVR software development should not be difficult! CT Developer Studio helps you develop and host automated call handling systems. This business commercial CT Developer Studio is categorized under communications telephony.

Wireless-DS for gsm modem

Wireless Dev Studio is an ActiveX DLL that allows you to send and receive SMS (also binary, flash, Unicode (UCS2) and ultiple SMS) through GSM modems. It handles voice and GSM data calls and the phonebooks of both SIM and terminal. Wireless-DS for gsm modem is licensed as demo and filed in development active x section.

Freeware HelpDesk CentreDesk Group

CentreDesk is a freeware multi-user helpdesk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken. This business freeware Freeware HelpDesk CentreDesk Group is categorized under business helpdesk, remote pc.

Voice Call

This office software is an answering machine and telephone dialer with Caller ID and Speakerphone support. It will restore itself from the system tray on the ring of your phone and even can set Winamp on pause. Callers can be announced using any SAPI compliant text-to-speech engine. If the number is in the Cute Organizer database then callers name, photo and notes will be shown before you even pick up the phone.

LBE Desktop Helpdesk

Easy to use helpdesk system, sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

4Sales CRM

This office and business application is the affordable, team-based customer management solution that will help you gain control of your customer relationships, and boost overall revenue by delivering a complete business solution with sales automation. This demo is archived under business office suites, tools category.

AutoSecretary

Autosecretary is a software solution for handling incoming and outgoing phone calls based on AI voice processing feature. Whether you run a support line that offers different information, basing on user input or a telephone announcement broadcast service, Autosecretary is your choice! It can call your customers and give them different personalized sets of voice information. Autosecretary is script driven, featuring easy to use script language.

TAPIEx ActiveX Control

Telephony development Control, Extensition of Microsoft TAPI2.0,support multi-lines, multi-calls per line, help you build you IVR system in few minutes. Support Win98/Me/Nt/2K/XP Operating system . Features: TTS, Speech Recognition, Conference, Transfer, Detect Caller ID, Digital Record/ Playback,Detect DTMF key press tones,Generate DTMF tones. VB/VB.NET & Delphi &C++Builder &Visual C++& Visual Foxpro Samples are included. This shareware is archived under activex control category.

WhoCalls Caller ID detection

WhoCalls will use your modem to detect the CallerID of a calling party. If the caller is already in the database, its details and photo will be displayed. When configured as a Server, WhoCalls distributes the caller information on the network. WhoCalls Caller ID detection is a shareware software filed under business office suites, tools utilities.

 

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