Voicent Communications, Inc - Software Products

AgentDialer is a sta...

Voicent Predictive Dialer

AgentDialer is a state of the art predictive dialer that your business can rely on. It requires no additional telecom hardware, calls are made through SIP based VOIP service or Skype. Because this is a software only solution, AgentDialer is easy to use, flexible, and affordable. Unlike traditional predictive dialers, Agent Dialer enables agents to work remotely, such as at home or even in a different country. The only requirement is a broadband internet connection for your agent. AgentDialer is a predictive dialer and a semi automatic dialer system combined. In predictive dialing mode, the system automatically dials the next phone number, if it is answered by an answering machine, it leaves a pre-recorded message or simply hangs up; if it is answered by a live person, it connects the call to an agent automatically. In semi automatic dialing mode, the system can rapidly dial a phone number by the press of a key. Once connected, you can talk on the line, play pre-recorded audio files, record the whole conversation, or transfer the call to another agent. Use AgentDialer will increase your productivity for make a large number of outbound calls. Predictive Dialing Key Features include no telephony hardware or phone line required. Calls are made through Skype. Agent can work remotely, such as at home. Screen popup contains all information about the current call. Skip answering machines or leave message automatically. Record phone conversation. Save notes about the phone call. Agent call report. Support multiple phone lines and multiple agents Semi-automatic Dialing Key features include, dial a phone number, transfer the call to another number, play a pre recorded message, record the conversation, all by the press of a key. General features include easy to use spreadsheeting, do not call scrubber, import and export call list. Voicent Predictive Dialer license is freeware and it is listed in communications telephony software.

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Easy-to-use automati...

Voicent AutoReminder

Easy-to-use automatic telephone reminder software with confirmation and built-in calendar scheduler. Ideal for time sensitive customer-based business, organizations and professional offices like doctor offices. The reminder messages can be appointments, meetings, medication, bill due, birthday greetings or any message of your creation. The reminder message includes attendee name, date and time, callback number, message confirmation and replay. Message uses human voice and/or text to speech technology to convert text into voice over the phone. It understands voice command over the phone. Receipients can confirm, cancel, replay or leave messages. Detailed call status report are created after the calls are made. Easy to download, install and test. Once downloaded and installed, just click on the AutoReminder icon on your desktop. The software will guide you through the appointment scheduling process and automatically dials out at your specified time. You can customize a voice message using Voicent Gateway telephone recording. No microphone needed! It also has web interface access and command line interface which allows IT engineer to automate telephone reminder service with existing database and applications. Voicent also offer integration and import service upon your request. Starting from release 5, you have run multiple copies of the program from different computers, and they all share the same appointment database. A must have office management and scheduling software. Try it now! communications, telephony, business, calendar, auto dialer, phone software, connectivity, office applications freeware listed in communications, telephony, business, calendar, auto dialer, phone software, connectivity, office applications section.

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Easy-to-use automati...

Voicent Phone Appointment Reminder

Easy-to-use automatic telephone reminder software with confirmation and built-in calendar scheduler. Ideal for time sensitive customer-based business, organizations and professional offices like doctor offices. The reminder messages can be appointments, meetings, medication, bill due, birthday greetings or any message of your creation. The reminder message includes attendee name, date and time, callback number, message confirmation and replay. Message uses human voice and/or text to speech technology to convert text into voice over the phone. It understands voice command over the phone. Recipients can confirm, cancel, replay or leave messages. Detailed call status report are created after the calls are made. Easy to download, install and test. Once downloaded and installed, just click on the Auto Reminder icon on your desktop. The software will guide you through the appointment scheduling process and automatically dials out at your specified time. You can customize a voice message using Voicent Gateway telephone recording. No microphone needed! It also has web interface access and command line interface which allows IT engineer to automate telephone reminder service with existing database and applications. Voicent also offer integration and import service upon your request. Starting from release 5, you have run multiple copies of the program from different computers, and they all share the same appointment database. Calls are made over any landline by using a voice modem, or VOIP through Skype with no telephony hardware required. A must have office management and scheduling software. Try it now! This business software is listed under business office suites, tools.

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Voicent IVR Studio i...

Voicent IVR Studio

Voicent IVR Studio is designed to deliver a high quality caller experience for any organization by simplifying business integration and increasing flexibility. IVR Studio ensures professional and interactive communication with your callers and quicker resolution of issues. Based on internet standard, Voicent IVR Studio is open and extensible, and it allows customers to integration with existing website and incorporate custom-developed Java classes, which enables independent developers to extend Voicent IVR solution to meet unique customer business needs. Voicent IVR solution offers point-and-click call flow design, ease of installation, and lower cost of ownership. Ideal inbound IVR solution for your business or organization. Self-service: Allow callers to get answers to standard inquiries simply and easily, and in seconds, without the need for an agent. Reach the right agent: Automatically capture relevant information from your callers and direct them to the appropriate agent to handle their call. 24/7 customer service: Enable your customers to get the information they need, when they need it. Your Voicent IVR application is working even when you are not, or it can transfer calls to your cell phone. Inbound IVR Solution Key Features. 1. Point-and-click call flow design 2. Deployed on any PC3. Transfer call to any phone, such as your cell phone 4. Interactive touch tone response 5. Speech command response 6. Automatically convert text to speech 7. Easy integration with your website 8. (Developer feature) Integrate with any program through Java 9. Support single phone line or multiple phone lines 10. Natural Text-to-speech engine for playing any text over the phone 11. (Requires Voicent TelephonyCRM) Answer call with different IVR application based on caller ID. Voicent IVR Studio is a freeware categorized under communications telephony tools.

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Send personalized em...

Broadcast By Email

Send personalized emails to thousands of people and automatically manage email list by checking bounced or unsubscribe emails. This easy to use product is your ideal communication tool for group email, email marketing, customer communication, event notification, newsletter publishing and more. It has a built in SMTP server and also support external email server. It has unlimited email list size. It can import existing email list, copy paste email list. It uses text or HTML email format. It works with your favorite editors. Simply download the software, install on your computer and you are ready to go. No special hardware required. communications other e-mail tools shareware listed in communications other e-mail tools section.

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PC to Phone Auto Dia...

Voicent BroadcastByPhone Autodialer

PC to Phone Auto Dialer Telephone Voice Recording Broadcast. Ideal for group event reminders, marketing, political campaign promotion, events notification, marketing, telemarketing, lead generation, and much more. Spreadsheet interface makes it easy to create or import phone list. Simply record your message in an audio file, use the built-in calendar to set a call time. Remote access capability. The program will make all the phone calls one by one like a robot and call status will be displayed while the call is made. In professional version, the software has text to speech engine, and message designer enabling play different and personal messages for human pick up vs. answering machine. Human recipient can have interactive response with the software for RSVP. Many other features include message replay over the phone by voice command, personalized message to each call number using text to speech and voice recognition technology, playing messages only for human or only for answering machine, retry when call fails or line busy, schedule for multiple call lists in advance using built-in calendar, do-not-call check list, dial internal extension, outside line, international number, plus many more. Check out Voicent website. Very easy to download, install and use. Just one click on the download and the installation will follow. Click on BroadcastByPhone icon installed on your computer, enter call list or import existing phone list and click on Start call on broadcast pull down menu. If you haven not prepared your voice message, check out Quick Start Guide on how to record your voice messages. Make sure to connect your modem to a working phone line. Minimal hardware requirement are a PC running Windows Vista, XP, 2000, or 2003, a voice modem or VOIP through Skype. The software can work with either regular phone line or Voice over IP. Voicent BroadcastByPhone Autodialer is a freeware categorized under communications telephony tools.

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VoiceXML Gateway VOI...

Voicent VoiceXML Gateway

VoiceXML Gateway VOIP PSTN Skype TAPI development API for interactive telephony application. High level development platform based on W3C VoiceXML. Supports text-to-speech, voice recognition, DTMF tones for both inbound, outbound apps. Works with VOIP through Skype, voice modem. Voicent Voice XML gateway API , SDK, tutorial, sample code available online. Free download at http://www.voicent.com/download. Developer can integrate Voicent Gateway easily with http web interface, command line interface. Samples are available in C++, Perl, and PHP languages. Applications such as autodialers, phone alert software, and inbound IVR systems can be created without using TAPI programming. Supports text-to-speech, voice recognition, DTMF tones for both inbound and outbound apps. An open source based web server is included but not required. Voicent Developer SDK is also available for commercial developers. A command line simulator is included in the SDK to accelarate development process. Voicent provides developer network annual subscription and support. Included are one copy of AutoReminder Professional version or BroadcastByPhone professional version. Multi-phone line support. A must have SDK toolkit for Voice XML and telephony application developers. This development tools software is listed under web development xml and css tools.

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