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LBE Desktop Helpdesk
Easy to use helpdesk system, sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. LBE Desktop Helpdesk software is a shareware filed under helpdesk, help desk, support, customer service utilities.
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Claymore Card Filer
The Claymore Card Filer allows you to create a list of individuals and their contact information and sort them by resource and class. This system is particularly useful for sales and customer service staff. Each staff member (resource) can have their own list of contacts and organize them as they see fit. Each contact has a series of custom fields that can be used to track various useful bits of information.
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Handy Service for Palm
Palm-based assistant for traders, waiters and other customer service staff. Mobile sales software for salesman. It allows taking and tracking orders for goods and services, managing list of products, viewing reports. Desktop module allows managing products list and other info.
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Boldchat Operator Client .NET
Chat with visitors on your web site. Great for sales and customer service chats. See all visitors on your web site. Initiate chats with visitors. Customize your chat window with your logo, colors, etc. Display a chat button showing your availability. Use canned answers. Send HTML messages. Receive copies of chat sessions via email. Use with multiple operators. Receive audio and visual alerts on new chats, new messages, and new visitors.
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Group Mail Manager Premier
Group Mail Manager is easy and affordable web-based email response, tracking and management software, that allows you to manage, process, and track messages sent to generic email inboxes such as sales@, support@, and info@; instantly access the entire email history of any customer and use standard response templates. GMM can work with Sales and Marketing Departments, Customer Service and Support Departments. Business shareware listed in communications e-mail clients tools.
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VueChat Express
This office software is a technology that enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.
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Help Desk for IIS
This business software is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don''t need any additional software for your customers or technicians except web browser. Open support requests via login or send an email to create a support ticket.
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SELLmatix PocketPos
Point of Sale POS on Pocket PC in Restaurants sending orders to Kitchen and Bar printers by WiFi network connection for improved customer service and profitability. Very fast and easy to navigate. Most items can be sold with 3 taps of the stylus, with no need to navigate multiple levels of confusing icons. Automatic update from controller that requires no re-programming when menus change, even while sales are being processed. This commercial is listed under business accounting, finance category.
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LiveServiceDesk
POWERFUL AND AFFORDABLE LIVE CUSTOMER SERVICE SOFTWARE LiveServiceDesk empowers small web businesses with the ability to turn browsers into lifetime customers by instantly answering questions before visitors click to a competitor's site! Interacting live builds trust in potential customers leading to more sales and the opportunity to up-sell and cross-sell. Building trust with your customers will ensure that they will return again and again.
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Advanced Live Support
This internet software is an Advanced Portal product offered to any website hosted with us. It enables you to launch a LIVE customer service on your website. With LiveSupport turned on, you can view and chat with your website visitors online. This internet software is categorized under asp, software, hosting, portal, ebusiness, ecommerce, internet, live help, live support, support.
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StromaSoft CRM Customer Service Helpdesk - Outlook Edition
StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message.In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity.
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Skymol Communicator Live Chat Software
Skymol Communicator is a new multi-media web-hosted customer service and live help system using Voice, Video, Text Chat. On-demand customer service software, help desk software for online sales and customer service. It is easy to use with no software download. It is completely web-based. Our solution establishes a powerful communications interface, creating a live real-time connection between an agent and a web site visitor. Included voice mail.
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AyaNova
Provide first class customer service while improving your bottom line with AyaNova?s full control over your entire service department. Starting at just $97.00, minor updates and support always free, AyaNova has powerful features to help manage all aspects of service including automated work orders, dispatching, scheduling, preventive maintenance, searchable knowledgebase, customer equipment tracking, dozens of management reports and much more. AyaNova is licensed as shareware and filed in service management, groupware, business section.
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VueChat Enterprise Server
Vuechat is set of tools for Web-based Customer Service, Instant Messaging, VoIP communications, Video Conference and the Customer Relationship Management (CRM). This business software is categorized under customer service.
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Service Center Operator
This utility software for service centers and workshops.
Service Management represents new generation of management software for service centers. It manages full life cycle of repairing and tuning from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of work reports.
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AliveChat BETA
AliveChat 3.0 Beta allows you to connect with your web site visitors in real-time via a browser based chat interface. Your company representatives can now support customers while increasing operator productivity and reducing telephone and call center costs. Some features include unlimited operator/client chat sessions, proactive chat, real-time site monitoring, repeat visitors identification, and site metrics and performance analysis tools.
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FreeBusy
MS Outlook add-on automatically creates and sends e-mail auto-reply from your custom templates in response to incoming e-mails, based on your Status (Away, Out of Office, Vacation, etc., custom Status or Calendar Free/Busy time) even if you are away from your computer. It allows you to respond to selected Contacts or Distribution lists and not answer to unwanted messages. Version available for MS Outlook 2000/2002/2003.
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AliveChat
This office software allows you to connect with and track your web site visitors in real-time via a browser based live chat interface. Your company can now offer live support software to customers while increasing sales with Proactive chat. Some features include proactive sales chat, unlimited operator and client chat sessions, real-time site monitoring, repeat visitors identification, full customization, and site metrics and performance analysis tools.
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CyberDialer Basic
Database driven phone dialer program for business or personal use. Works with any 'head-set / microphone' compatible telephone that connects to the computer's modem. Keeps Hands Free to update and call a potential of 16 MILLION customer records. SAVES MONEY AND TIME and PAYS FOR ITSELF 'by eliminating the cost of mis-dialed phone numbers. To be used by any other organization where repetitive phone calling and record-keeping is essential.
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SightMax
This business software is a live chat software program providing live website monitoring, live help and live support to visitors for sales and customer service. SightMax has a host of exciting built-in features, these include: Instant Messaging between operators, Operator Chat Transfer, Multiple Chat Queues (ex. Sales and Support), Chat Conferencing and Operator 'Coaching', Operator Initiated Chat, Secure Chats, Canned Responses, Co-Browse and more... This demo is listed under communications chat, instant messaging category.
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Zero Ads Pop-Up Stopper and Ad Blocker
ZeroAds is not just another popup blocker; it is the "declaration of independence" for net surfers: By intelligently filtering out the annoying and hazardous aspects of browsing the net (annoying ads, slow surfing speeds, spying cookies), ZeroAds allows you the freedom to experience all the good parts of the net without being forced to accept the bad.
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DCS NetConceal Anonymizer
NetConceal implements SmartProxyTM technology to bounce your connections through our super secure network of Proxies. This technology even allows you to bypass firewalls to play your favourite games like World of Warcraft and Runescape. Never again will your work or school stop you from using MSN, AIM or Yahoo Messenger.
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Freecallme PcPhone
Make FREE pc-to-pc and pc-to-phone calls over Internet and ISDN/PSTN and SIP network. PC-Telephone is a powerful communications software that enables you to exploit the full communications potential of the Internet and public telephone networks ISDN/PSTN. PC-Telephone makes possible to use your computer as internet telephone, ISDN phone, answer phone, fax software, voicemail client .
Freecallme PcPhone provides you with a real phone number.
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Anchor CRM
Increase sales with effective customer relationship management software - Anchor CRM. This application helps businesses gather detailed information about customers, track their preferences and requests, have reports about previous complaints, discover trends and buying patterns, and develop marketing campaigns. Another important feature of the program is a capability to evaluate performance of employees to help them become more productive.
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Service Management
This utility software for service centers and workshops.
Service Management represents new generation of management software for service centers. It manages full life cycle of repairing and tuning from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of work reports.
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LivehelpGenie
This internet software is a live chat solution that allows Companies to communicate in real time with visitors on their website. It provides online businesses a solution to customer support and proactive selling. Key strengths include: easy setup, enhanced agent productivity, complete customization & easy usage. Since LivehelpGenie is a service you need to signup for free trial at our website.
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Voicent IVR Studio
IVR Studio for easy development of interactive voice response system. Quick development and deployment of music on hold, voicemail, auto attendant, voicemail to email, and other inbound call applications. Voicent IVR solution offers point-and-click call flow design, ease of installation, and lower cost of ownership. Business freeware listed in communications telephony tools.
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AutoFollowup
AutoFollowUp is a Perl mailing list program meant to run on your web server. It was created expressly for those users who want to have an autoresponder hosted on their own site, but have severe limitations imposed by the webserver administrator.
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Stauri Solo
This product is a complete solution for building intelligent interactive online agents for a variety of purposes. It enables you to deliver content in an interactive and intuitive way. Whether the content is for service, general information, education or training, using a Stauri Agent can make it easier and more fun for your audience to learn about any topic or get answers to their questions. Stauri Solo software is a shareware filed under web development, groupware, agent builder utilities.
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DEKSI HelpDesk
This internet utility is a powerful and feature rich web based help desk and customer support system that provides organizations with a helpdesk, inclusive discussion forum, and the research capabilities of web surveys. DEKSI HelpDesk has been tested on Linux, Solaris, Max OSX, Windows 2000, Windows XP, 2003 server, Free BSD and AS400 and requires Java RunTime environment. DEKSI HelpDesk is licensed as shareware and filed in crm, help desk section.
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LIVECHAT ContactCenter
This office software is a program for customer support online. It enables real time chat with website visitors or other operators. ContactCenter contains a conjugated feature - Business Instant Messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. ContactCenter is a solution for companies willing to improve online customer support and increase sales.
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Business Letter Professional 2007
Includes more than 1600 typical business letter templates. With this software, you can write impressive and effective letters yourself with strengthened skills, less time and no extra money cost. The embedded text editor in this program allows you to edit, copy, paste, search, preview and save your letters. It also enables you to set an external e-mail program to send your finished letters directly.
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Host Evaluator
Finally there is a way that you can analyze web hosts before you pull out your credit card and make the move. With the Host Evaluator software you can add the web hosting plans you want to compare, and test out the servers of the company who you are potentially going to buy hosting services from.
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Commodorecasino
Commodore casino run their own proprietary casino software unlike any other on the internet, including some games you won't find anywhere else. Designed with the pleasure of the player in mind, their elegant and user-friendly software offers a full suite of traditional interactive casino games including slots (12 games), video poker (15 games), blackjack, roulette and keno.
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Polar Help Desk Free
This office and business application is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department. Polar Help Desk Free is licensed as freeware and filed in business helpdesk, remote pc section.
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