Customer Support Software

 

SupportCenter

This internet software is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of emails per hour. This internet software is categorized under communications other e-mail tools.

PowerReuse

This office software is a document assembly software designed for boosting productivity for professionals (sales, project managers, lawyers, government officials, IT professionals, consultants and customer support executives). It builds on top of Microsoft Office (Word, Excel and PowerPoint). PowerReuse lets users access Microsoft Office features through one integrated interface and provides much needed document automation features.

MGCS

This business software may be just for what you are looking for if you want a simple customer support program with an optional web interface. The windows application lets you easily report and search customer contact information. The web interface will allow your customers to submit requests via browser and staff can also update info via the browser. Pocket PC applet rounds out the application and can be great to carry your data into meetings, on plane trips..

Green Desktiny

This internet tool is a software that professionally designed for customer support helpdesk. It is powerful, simple and easy to use, yet with reasonable price. Since customer satisfaction is a major concern for our daily business in the internet, this product will surely help you to give an excellent support to your customers. You can easily handle requests from your customers with a powerful ticket management provided by this product.

LIVECHAT ContactCenter

This business software is a program for customer support online. It enables real time chat with website visitors or other operators. ContactCenter contains a conjugated feature - Business Instant Messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. ContactCenter is a solution for companies willing to improve online customer support and increase sales.

ClearImage Barcode 1D Basic

ActiveX easily reads Code39 Code128 Code 93 Interleaved 2of5 and 13 other barcodes from any scanned or faxed image. Automate the data capture with VB C++ or Delphi applications with a high speed solution that comes with FREE SDK and Consulting services. With a simple intuitive interface, the ClearImage product line is robust and easy to integrate, reducing customer support issues and raising productivity. SDK contains code samples and demo app

Intertech DVD Ripper

Use Intertech DVD Ripper now and see how easy video conversion can be. This program will keep the sound and video quality of the original DVD. It offers fast conversion speed and will save you a lot of time. The software can rip the whole DVD, just the movie itself or you can choose what portions you want it to rip. This program can handle all commercial DVDs. It can rip DVDs, IFO and VOB to MPEG, AVI and DIVX format.

SRM Help Desk 2005

A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges. SRM Help Desk 2005 software is a shareware filed under help desk utilities.

Skymol Communicator Live Chat Software

Skymol Communicator is a new multi-media web-hosted customer service and live help system using Voice, Video, Text Chat. On-demand customer service software, help desk software for online sales and customer service. It is easy to use with no software download. It is completely web-based. Our solution establishes a powerful communications interface, creating a live real-time connection between an agent and a web site visitor. Included voice mail.

ICU Conference

We''re not exaggerating. This technology is what the Internet was created for. With it you can talk to your customers while you look them in the eye. You can share files and run each others desktops. Do some serious troubleshooting, work out an idea on a white board. And of course email, multipoint conferencing, voice/video...you get the picture. And one more thing you need to know. demo listed in audio, multimedia presentation tools tools.

Problem Solved

This office and business application! 4.0 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages or even HTML. A wide variety of reports can be filtered using the Query Wizard. Import and export your data in .csv format. Multi user ready no extra cost.

SkyFex Remote Assistant

This internet tool is a free service that allows seeing what is happening on the remote computer desktop in real time. This is a secure service, does not require additional software installation and configuration and works transparently through proxy/firewall and NAT networks. SkyFex is Windows based and requires Internet Explorer to run it.

SimpleHelp

Support your customers as well as the leading brand but for a fraction of the cost. Your customers join a central queue simply by visiting your website. Your technicians then join sessions as they like (with no limits). Connected technicians can see the remote desktop, control the mouse and keyboard, text-chat with the customer and transfer files back and forth. Licensed at a one-off cost from $395.

LBE Desktop Helpdesk

Easy to use helpdesk system, sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

Magic Blog

Software that, a simple yet sophisticated blog, is the world''s easiest to use blog software. There is no need to register or login, or even submit. Magic Blog uses cutting edge Ajax technology to automatically submit posts and they appear immediately. Instant Gratification! Uses PHP and Mysql. Free installation service.

Quick-Type

You can turn into a speed typist INSTANTLY with Quick-Type, the world''s only typing automation tool. Quick-Type can automate your typing for you. You simply give Quick-Type all the common pieces of text you type, along with a keyword for each of them. Then whenever you type that keyword in future, it gets replaced with your text... literally saving you DAYS every single month!

Exult Professional for SQL Server

Shred one or more XML files & import data into SQL Server.Tables & Columns automatically created from XML structure.Relationships created using primary & foreign keys.Extracts data from elements & attributes.Easily handles large, complex XML without large memory requirements.No user intervention required for mapping elements & attributes to tables & columns.Includes command line program for batch conversion.Works with SQL Server 2000 & 2005.

Adept XML to MDB Conversion Wizard

Converts XML to MS Access(MDB or ACCDB).Automatically maps elements & attributes to columns.Builds relationships between tables mirroring XML structure using primary & foreign keys.Can merge & extract data from many XML files at once.Can process large & complex XML.No user intervention required for mapping XML to tables.Includes command line program for batch conversions.Fast!Includes free upgrades for 90 days.

Omni Customer Support

This office and business application allows you to provide better customer support... search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution ...allows new staff to be immediately productive without a costly investment of learning all the known support issues... enables you to track the problem areas of your product so you can see what areas need improvement

QX Invoice

We designed QXInvoice to make invoice creation an easy task. Despite the fact that it is a very powerful application, we managed to create very intuitive and user-friendly interface. It uses plain English terms; you don't have to be an accountant or computer guru to use this software, and it comes with unlimited customer support. Business shareware listed in business accounting, finance tools.

DEKSI CRM for Linux

This office software is a feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and chat. This shareware is listed under business helpdesk, remote pc category.

Exult XML Conversion Wizard

Converts XML to MS Excel(XLS),MS Access(MDB),CSV,HTML & Text.Easily handles large & complex XML files.Elements & attributes are automatically mapped to columns.Builds relationships between tables to mirror XML structure using primary and foreign keys. No user intervention required for shredding XML to tables.Exports XML tables as Excel worksheets or Access tables.New! Merge data from two or more tables for extraction.Speed improved in version 2. This shareware is listed under business databases, tools category.

Typing Buddy

Main purpose of Typing Buddy is to enable you to type less and write more! Writing emails,articles,even books can be much easier and faster if you can skip typing common phrases all the time.Beside that Typing Buddy can also be used to launch your programs,files,folders or even web pages from anywhere in no time.All you have to do is to assign short string(trigger) to any of above actions and Typing Buddy will do the rest!

Europa Casino

This game is fully free and boasts over 60 games, 3D animated graphics and a host of industry-first innovations and features like real time game and transaction histories, featuring several different jackpots, hundreds of thousands of dollars in prize money and gams with 3D interactive, animated bonus stages, playing for real money or training with virtual money. We also get you 100% free instant sign-up bonus!

Stellar Phoenix Access Recovery - MS Access Recovery Software

Stellar Phoenix Access Recovery Software repairs damaged and corrupted MS Access (.mdb) files with Tables, Queries, Forms, Reports, Macros and Modules. You can restore damaged Access files after instances of accidental format, software malfunction, virus attacks, unexpected system shutdown or even sabotage. The Software supports MS Access 2000/ 2002(XP)/ 2003 and is compatible with Windows 9x/ Me/ NT/ 2000/ XP/ 2003/ Vista

Whizlabs Java Certification (SCWCD) Online Training

Ensure your success in Sun Certified Web Component Developer exam with Whizlabs' instructor-led, online training. Designed and delivered by highly experienced and certified trainer and backed up by "Unconditional Test PASS Guarantee", it is highly convenient and cost effective training, with FREE Whizlabs exam simulator worth 64.95$. Avail group discounts also!!

Been There Done That

Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, software and their problems. Now includes a number of charts and graphs to give you insight into your help desk operations. A backup and restore feature was also added in this release.

Free Registry Cure 2007

Developed to utilize the most current technology in registry cleaning, RegCure is the most advanced prevention and maintenance tool available. Offering the most comprehensive feature set on the market and free customer support, RegCure is the PC fix preferred by PC users. Built with the individual preferences of our customers in mind, RegCure enables you to fix your PC''s windows registry in the way that is most comfortable for you.

Vuechat

This office software: The Ultimate Solution for Customer Service. Create a new level of convenience for your customer! Vuechat allows customers to contact you through their web browser (Internet Explorer or Netscape Navigator), to load up a 1-1 chat applet - with streaming webcam image. As a representative, you can converse with up to 6 conversations simultaneously.

Polar Help Desk Free

This office and business application is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.

TSC - Loan Calculation - Advanced Edition

TSC - Loan Calculation Software is a full featured loan calculation software that will calculate your loans completely and precisely to the penny. With a simple user-friendly interface, TSC - Loan Calculation Software will display a graphical representation of where your payment is going, an integrated side-by side savings calculator and the yearly details of the loan.

Whizlabs PMP Exam Simulatorr

Whizlabs, an ISO 9001:2000 certified company, ensures your success in the PMP certification exam with its simulator comprising of 1000 questions, spread across 5 mock exams and a quiz of 200 questions, and all based on the latest pattern.

ZeroSpyware 15-Day Trial

ZeroSpyware 2004 is the only anti-spyware program that removes all spyware and leaves nothing behind. This powerful tool detects dangerous spyware applications in real time, like Trojans, keyloggers, adware, trackware, hijackers, dialers, browser helper objects, and more. It also finds and destroys spyware currently hidden in your computer. With regular updates and an intuitive interface, try it now for 15 days with full features absolutely free.

AnswerTool

Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve customer satisfaction with clear, consistent answers. This is a great tool for customer support, investor relations, interacting with bidders in auctions, and other email-intensive jobs.

BigSender

Manage and use your contact lists more effectively with BigSender, the online contact manager and email/web publisher. Easily manage your lists and send personalized newsletters, media releases, announcements or bulletins to one, some or all your contacts. More features and functions than any other system available, BigSender is the one web application you need.

VueChat Express

This office and business application is a technology that enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.

 

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