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SupportMonkey 2002
For the majority of computer support desks, a large proportion of the time is spent collecting information about the clients system in order to diagnose the problem.
Custom built 'Monkey's will retrieve an entire system configuration from any remote machine and email the report back to you instantly in XML or Text format, dramatically reducing the time you spend tracking problems.
For a complete overview see www.nitrotech.co.uk/monkey.html
distributions gathering information assembly language
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Abaiko Disk Space Monitor
This tool is a program monitoring free space on the disks of your computer. The news that there is not enough space on the disk will not take you by surprise in the worst time any more and you will no longer have to worry about it. The tool is intended for both regular home users and system administrators that need space for quickly growing logs of various systems, enlarging databases, data backups, or for software caching data.
operating system software capabilities system administrators
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ScreenStream
This multimedia utility lets others 'watch' your screen while you work. It can be used as the modern equivalent of the overhead projector. ScreenStream is licensed as freeware and placed in audio, multimedia presentation tools section.
usage patterns access code typical applications
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The Cerberus Incident
This game is a graphical role playing game. You play Felix, who has just joined a mysterious organization operating a research station on a strange island. But, something is about to go terribly wrong. 3D Graphics. REQ DirectX 9.0.
role playing game felix similarity
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Public Folder HelpDesk
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Attached files and rich text. Sort tickets. Iinformation from Contacts or GAL. For public folder or shared mailbox. This shareware is archived under business helpdesk, remote pc category.
customizations helpdesks ms excel
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Public Folder HelpDesk for Outlook
Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or GAL. Open tickets are stored in Outlook and in an Access. Public Folder HelpDesk for Outlook is licensed as shareware and placed in business helpdesk, remote pc section.
outlook 2000 knowledge base export reports
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docUment
This tool is designed to provide accurate and detailed information on all the files visible to your computer. A simple explorer-like interface displays the file details, including information such as version numbers, size and folder. docUment is a shareware software filed under file utilities utilities.
interface displays folders attribute
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NetSendFaker
This internet tool allows you to send anonymous net send messages to anyone that is connected to the network. You can also emulate messages as if they were sent from other computer. The tool is designed with a user-friendly interface and is easy to use. Internet freeware NetSendFaker is listed in network, internet trace, ping tools tools.
interface anonymous net send send messages
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KeyGuard
This utility securely stores all types of passwords in one ENCRYPTED file letting you manage and use them at will. From this day on you will only need one KeyGuard password to have access to all the passwords you use! This shareware is archived under passwords managers, web surfing password managers category.
nonsense keyguard passwords
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Win Control
With Win Control you can not only define the access rights each of your users should have, you can also protect the Windows Desktop from unauthorized manipulation. You can even define access privileges to system functionality for each user. Finally make an end to deleted or moved links, unlicensed copies of programs, unauthorized screensavers and most of the other vandalism to a Windows 2000/NT and Windows XP system users can think of.
vandalism windows desktop screensavers
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