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Help Desk for IIS
This office software is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your customers or technicians except web browser. Open support requests via login or send an email to create a support ticket.
additional software help desk software solution desk software solution
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VueChat Express
This office and business application is a technology which installs a web based Customer Service / Online Help Desk software on your website in a few minutes. The Customer Service software is featured with video/voice chat, Instant Messaging, VoIP and CRM technologies.
crm customer relationship management ip components desk software
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SysAid IT Management Software
SysAid Help Desk Software is a dynamic and highly intuitive free software solution for small to medium-sized organizations. SysAid provides Helpdesk, Asset Management, Remote Control, Monitoring, Reports and Analysis, Knowledgebase, Live Chat, and IT Benchmarking applications in a simple and easy-to-use package. SysAid manages your systems by automatically scanning your network. This freeware is archived under helpdesk, asset management, asset monitoring, live chat category.
it management asset management inventory
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BridgeTrak Help Desk Software
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom user fields, knowledgebase, asset manager, project organizer, reports, queries, etc. Modules available for 24/7 customer self-help via the Web, automatic issue escalation, and advanced data searches. Integrates with computer inventory software to aid in IT troubleshooting. Business demo BridgeTrak Help Desk Software is listed in business helpdesk, remote pc tools.
escalation data searches help desks
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Jitbit HelpDesk
Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration. Business demo Jitbit HelpDesk is listed in business other tools.
knowledge base software web based helpdesk software trouble ticket
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Skymol Communicator Live Chat Software
Live chat software with voice/video, live help and live customer support software. On-demand customer service software, help desk software for online sales and customer service. Included voice mail and video mail. Completely web-based, no downloads. Skymol Communicator Live Chat Software is licensed as commercial and placed in business helpdesk, remote pc section.
software help desk software communications interface software help desk
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Polar Help Desk Free
This office and business application is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department. Business freeware Polar Help Desk Free is listed in business helpdesk, remote pc tools.
management reports functional web consistent service
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The Help Desk Toolkit
This office and business application offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. Business shareware The Help Desk Toolkit is listed in business other tools.
html formats help desks toolkit
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SupportWizard
FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, customers report that SupportWizard has raised customer satisfaction by 50%, improved customer retention by 80% and improved the efficiency of the service team by 25%.
servers team efficiency web interface
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Web Help Desk Software for Mac OS X
Intuitive web based help desk software, including: Incident Management - Asset Management - Approval Workflow - Two-way Email Integration - Knowledge Base - LDAP Sync - Reporting. Cross platform service desk software for Mac OS X. This shareware is archived under business helpdesk, remote pc category.
mail correspondence life cycle management remote desktop connection
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ViewletBuilder Standard
Easily build Flash animations with no knowledge of Flash
ViewletBuilder makes it possible for anyone to create compelling, animated tutorials, online courses and demos with ease. This shareware is archived under presentation tool category.
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ieSupportManager
This office software is a fully featured helpdesk software utility with a web access module included. Call & problem logging and a fully searchable knowledgebase. Powerful yet easy to use and 32-bit client-server enabled for speed & efficiency with a generous suite of reports. User-defined fields capability with powerful dynamic reporting. Multi-lingual feature and MAPI compliant email facilities built-in. Business demo ieSupportManager is listed in helpdesk, support, contact management tools.
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ECTI
This tool is a software to create presentations, demonstrations, simulations, help, support, learning... Taking screenshots, capturing mouse movements , images, Flash animations, Shockwave 3D contents to create movies that can be played from a CDRom/DVDRom and from the Internet on Windows-based systems.
Satisfy your customers avoiding time consuming and expensive work!
Creating help documents and manuals is not boring anymore!
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DEKSI HelpDesk
This internet tool is a powerful and feature rich web based help desk and customer support system that provides organizations with a helpdesk, inclusive discussion forum, and the research capabilities of web surveys. Internet shareware DEKSI HelpDesk is listed in crm, help desk tools.
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LBE Web Helpdesk
A fully functioning helpdesk system designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notifcation. etc. LBE Web Helpdesk is a shareware software filed under helpdesk, help desk, support, customer service utilities.
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versaSRS HelpDesk
Powerful and feature rich 100% web based helpdesk system. Key features include: Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations, Action Escalations, Billing Module, Asset Management, Contacts Manager, Customizable Call Prioritization.
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ViewletCam 2
The best and cheapest tool to convert PowerPoint to the web. ViewletCam is an easy-to-use tool that enables you to record, edit, enhance and publish full-motion videos from your PC, and convert it to Flash content. ViewletCam 2 is a commercial software filed under graphic apps screen capture utilities.
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ViewletCam
This office and business application is an easy-to-use, rich media software tool from Qarbon that enables you to record, edit, enhance and publish full-motion videos from your PC, making it simple to quickly and easily produce compelling interactive Flash content. ViewletCam is licensed as shareware and placed in presentation tools section.
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Defect Tracker
Deliver software solutions to specification, on time and on budget with this powerful change management / configuration management / help desk solution. Tracks functional specifications / test cases / bugs and issues via the web. Defect Tracker is licensed as commercial and placed in bug tracking, defect tracking, software development, requirements management section.
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Public Folder HelpDesk
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Attached files and rich text. Sort tickets. Iinformation from Contacts or GAL. For public folder or shared mailbox. Public Folder HelpDesk is a shareware software filed under business helpdesk, remote pc utilities.
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ViewletBuilder
The leader in Flash content creation is now free to use when publishing to a FREE ViewletCentral discovery account. ViewletBuilder makes it possible for anyone to create compelling, animated Flash tutorials, online courses and demos with ease. This commercial is archived under graphic apps screen capture category.
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SysAid Help Desk Inventory and Monitoring
SysAid monitors your network, providing information (such as hardware/software) about your assets, and allowing remote control. It also provides help desk, reports, and more.
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LBE Desktop Helpdesk
Easy to use helpdesk system, sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. Business shareware LBE Desktop Helpdesk is listed in helpdesk, help desk, support, customer service tools.
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Polar Help Desk
This office software is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. Polar Help Desk is a commercial software filed under business helpdesk, remote pc utilities.
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Computer Admin Pro Mac
Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Search by virtually any critera. Business shareware Computer Admin Pro Mac is listed in asset management tools.
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MailCOPA Email Client
MailCOPA, simply the best email client available. It is the most powerful out-of-the-box email client you can purchase to date. Why? Not only is MailCOPA easy to use but it is pre-configured to aggressively combat SPAM and viruses. This internet shareware MailCOPA Email Client is categorized under communications e-mail clients.
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Freeware HelpDesk CentreDesk Quotation
CentreDesk Quotation is a multi-user help desk quotations application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign quotations to technicians. Can be used as a stand-alone application or in conjunction with CDRepairs. This freeware is archived under business helpdesk, remote pc category.
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Software Planner
This internet software helps you to improve the quality of your software releases and decrease software maintenance costs by providing you with tools for managing all phases of the software lifecycle. Fully web-based and integrated with email. This commercial is archived under internet cm configuration management project management pm quality assurance category.
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CentreDesk Corporate
This business software is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
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Alchemy Network Inventory
Network Administrators use this tool to inventory computers in the corporate networks for the software and hardware configuration, generate software licenses reports, etc. The program does not require the client module to be installed on each individual workstation, but can be configured to inventory all network computers by only copying the files to a single shared folder on a file server.
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Macros
A time saving tool for your help desk support staff, this utility is ideal for any kind of help desk application. Macros is a Help Desk Reply Automation and Macro Software. Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...) it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks. Macros is licensed as shareware and placed in business helpdesk, remote pc section.
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Freeware HelpDesk CentreDesk Group
CentreDesk is a freeware multi-user helpdesk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken. Freeware HelpDesk CentreDesk Group is licensed as freeware and placed in business helpdesk, remote pc section.
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Help Desk-99
Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. Help Desk-99 is a shareware software filed under helpdesk, help desk, support, customer service utilities.
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Computer Admin Pro
Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Search by virtually any critera. Computer Admin Pro is a shareware software filed under asset management utilities.
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CI Discovery Network Inventory
Comprehensive network inventory software for help desks and IT departments. No client installation required to audit targeted machines. Extensive hardware, software and system configuration data captured for both workstations and servers. Use to enforce software license compliance, IT troubleshooting and asset management. On-board reporting tools, search, HotFix dectection, Product (License) Keys, audit scheduling feature and more. CI Discovery Network Inventory is licensed as demo and placed in network, internet other section.
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Network Management Suite
Complete network management solution containing two must applications for the network administrators. The first component, Alchemy Network Monitor, monitors servers in your corporate network and alerts the Network Administrator in the case of the network failures. The second component, Alchemy Network Inventory, makes the complete network inventory and provides the Network Administrator with the detailed assets report. Network Management Suite is a shareware software filed under network, internet network monitoring utilities.
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