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Cerberus Helpdesk
Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more. Also includes a branded, web-based support portal provides your customers with an easy-to-use self-help tool, online issue tracking & more. Cerberus Helpdesk is a internet software.
Keywords: web based email cerberus knowledgebase sla web based email management support staff support portal email management software microsoft isa server exit condition
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