WebsiteAlive - Software Products

AliveChat allows you...

AliveChat

AliveChat allows you to connect with and track your web site visitors in real-time via a browser based live chat interface. Your company can now offer live support software to customers while increasing sales with Proactive chat. The application is fully hosted by WebsiteAlive data centres, so there is nothing to download and install. Some features include proactive sales chat, unlimited operator and client chat sessions, full customization, real-time site monitoring, repeat visitors identification, site metrics and performance analysis tools, operator to operator chatroom, typing indicator, departments, automatic call distribution, and hotkeys (saved phrases and urls). Please visit www.websitealive.com for more details. 5 versions of AliveChat are available: FREE, LITE, PRO, PRO+, and SERVER. AliveChat FREE includes 1 operator license, LITE includes 2 operator licenses, PRO includes 4 operator licenses, PRO+ includes 6 operator licenses, along with analysis features. AliveChat SERVER is a 100% managed dedicated server enterprise solution for organizations with 6 or more operator requirements and hands-on professional services. Please see our website for more details. This is a shareware listed under communications chat, instant messaging category.

Keywords: live chat data centres operator requirements dedicated server chatroom server enterprise phrases proactive sales operator licenses customization urls metrics hotkeys real time operator license performance analysis tools client chat dxf format images tiff

AliveChat 3.0 Beta i...

AliveChat BETA

AliveChat 3.0 Beta is a FREEWARE which allows you to connect with your web site visitors in real-time via a browser-based chat interface. The application is 100% hosted by WebsiteAlive's data centres, so there is nothing to download and install. Your company representatives can now support customers while increasing operator productivity and reducing telephone and call center costs. Some features include unlimited operator/client chat sessions, proactive chat, real-time site monitoring, repeat visitors identification, site metrics and performance analysis tools, operator to operator chatroom, typing indicator, departments, automatic call distribution, and hotkeys (saved phrases and urls). Please visit www.websitealive.com for more details. customer service and relationship management freeware listed in customer service and relationship management section.

Keywords: support customers proactive call center data centres performance analysis tools hotkeys operator productivity beta client chat real time phrases chatroom metrics urls tunnels mpeg layer 2

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